Sunshine101 Posted April 30, 2017 #1 Share Posted April 30, 2017 Hi everyone, We haven't cruised for a while and are new to this Voom internet stuff. On the RCL website, it shows me options for Surf, or, Surf + Stream. However, when I go through my Online Cruise Planner through the RCL website, I can't purchase just the Surf package, only the Surf + Stream. Do we know why? Also, if we are just using to check email and to text using Iphone Imessage, would the Surf option be best? When the cost says "1 Device", does this mean my DD can't log onto mine using her device? Thanks for any help, much appreciated! Link to comment Share on other sites More sharing options...
Ken at the beach Posted April 30, 2017 #2 Share Posted April 30, 2017 Surf is only available on the ship and is about the same price as surf and stream is through the cruise planner. One device means only 1 device at a time but any number of different devices. Link to comment Share on other sites More sharing options...
tgold Posted May 1, 2017 #3 Share Posted May 1, 2017 You get a code to log in. It will only work on one device at a time but you can share with someone. The downside to only getting one, is that you can't stay in touch with each other. We found it helpful to text each other if we were running late, etc. Link to comment Share on other sites More sharing options...
FireStation46 Posted May 1, 2017 #4 Share Posted May 1, 2017 The internet was included in our Suite package. Connection was fine a few slow page loads nothing too bad but do not expect really fast connections Link to comment Share on other sites More sharing options...
Lisa8 Posted May 1, 2017 #5 Share Posted May 1, 2017 Hi everyone, We haven't cruised for a while and are new to this Voom internet stuff. On the RCL website, it shows me options for Surf, or, Surf + Stream. However, when I go through my Online Cruise Planner through the RCL website, I can't purchase just the Surf package, only the Surf + Stream. Do we know why? Also, if we are just using to check email and to text using Iphone Imessage, would the Surf option be best? When the cost says "1 Device", does this mean my DD can't log onto mine using her device? Thanks for any help, much appreciated! If you're using it for emails and imessage then its sufficient. It's not fast enough to stream as it claims. But dont waste your money if youre using it for anything else. If you want to text others on the same ship just pay for the royal IQ text option, its only 7.95 for the whole week. Link to comment Share on other sites More sharing options...
Biker19 Posted May 1, 2017 #6 Share Posted May 1, 2017 If If you want to text others on the same ship just pay for the royal IQ text option, its only 7.95 for the whole week. and is available on Harmony and Quantum class. Link to comment Share on other sites More sharing options...
Sunshine101 Posted May 2, 2017 Author #7 Share Posted May 2, 2017 Thanks everyone. I guess if we want to stream using the internet (not videos but just surfing), probably best to get the Surf + Stream option if surfing is slow. Link to comment Share on other sites More sharing options...
Clarea Posted May 2, 2017 #8 Share Posted May 2, 2017 Thanks everyone. I guess if we want to stream using the internet (not videos but just surfing), probably best to get the Surf + Stream option if surfing is slow. Especially since the pre-cruise price of S+S is on sale. Link to comment Share on other sites More sharing options...
later Posted May 3, 2017 #9 Share Posted May 3, 2017 Especially since the pre-cruise price of S+S is on sale. We were on the Oasis last week and the Ping rate was 595 to 600 so I am fairy confident that they were not using the OB3 satellites. this doesn't make sense because we were in the caribbean. download max 3.5 upload max 2 Link to comment Share on other sites More sharing options...
Clarea Posted May 3, 2017 #10 Share Posted May 3, 2017 We were on the Oasis last week and the Ping rate was 595 to 600 so I am fairy confident that they were not using the OB3 satellites. this doesn't make sense because we were in the caribbean. download max 3.5 upload max 2 I've never seen O3b ping rates that bad. Perhaps the O3b system was not being using at that point and they had failed over to the old geosync system. Link to comment Share on other sites More sharing options...
Biker19 Posted May 3, 2017 #11 Share Posted May 3, 2017 (edited) We were on the Oasis last week and the Ping rate was 595 to 600 so I am fairy confident that they were not using the OB3 satellites. this doesn't make sense because we were in the caribbean. download max 3.5 upload max 2 The ping alone can't tell you the O3B system was not being used. Load and other downstream network issues may lead to that high ping rate. You might be able to confirm using the tracert command. Edited May 3, 2017 by Biker19 Link to comment Share on other sites More sharing options...
Sunshine101 Posted May 4, 2017 Author #12 Share Posted May 4, 2017 The ping alone can't tell you the O3B system was not being used. Load and other downstream network issues may lead to that high ping rate. You might be able to confirm using the tracert command. I'm terrible with technology terms, sorry folks! Does this mean that the S & S option was not a good connection? Link to comment Share on other sites More sharing options...
Clarea Posted May 4, 2017 #13 Share Posted May 4, 2017 I'm terrible with technology terms, sorry folks! Does this mean that the S & S option was not a good connection? On ships with O3b service (Quantum class, Oasis class, Freedom, and Majesty), it's usually a very good connection. Link to comment Share on other sites More sharing options...
later Posted May 4, 2017 #14 Share Posted May 4, 2017 I've never seen O3b ping rates that bad. Perhaps the O3b system was not being using at that point and they had failed over to the old geosync system. The ping rates were within the same range all week as were the download and upload rates. -tim- Link to comment Share on other sites More sharing options...
later Posted May 4, 2017 #15 Share Posted May 4, 2017 The ping alone can't tell you the O3B system was not being used. Load and other downstream network issues may lead to that high ping rate. You might be able to confirm using the tracert command. Thanks for the info. If i get the same rates on Allure on my next cruise I will try using the tracert command. -tim- Link to comment Share on other sites More sharing options...
Pennyscandy Posted May 8, 2017 #16 Share Posted May 8, 2017 If you're using it for emails and imessage then its sufficient. It's not fast enough to stream as it claims. But dont waste your money if youre using it for anything else. If you want to text others on the same ship just pay for the royal IQ text option, its only 7.95 for the whole week. I was told that the Royal IQ is not on the Oasis yet. Link to comment Share on other sites More sharing options...
Clarea Posted May 8, 2017 #17 Share Posted May 8, 2017 I was told that the Royal IQ is not on the Oasis yet. That's correct, no Royal IQ on Oasis. Link to comment Share on other sites More sharing options...
cookienadal Posted August 3, 2017 #18 Share Posted August 3, 2017 Will it be cheaper to buy surf and stream ahead of time or skip day one and purchase just surf with the crown and anchor discount (just Gold, not anything higher)? Going on Oasis in September 2017 Link to comment Share on other sites More sharing options...
Clarea Posted August 3, 2017 #19 Share Posted August 3, 2017 Will it be cheaper to buy surf and stream ahead of time or skip day one and purchase just surf with the crown and anchor discount (just Gold, not anything higher)? Going on Oasis in September 2017 Hard to say without knowing your pre-cruise price. Link to comment Share on other sites More sharing options...
cookienadal Posted August 3, 2017 #20 Share Posted August 3, 2017 One device 14.39 per day, or 4.00 if I decide to get the alcohol package and tack it on (unlikely) Link to comment Share on other sites More sharing options...
Clarea Posted August 3, 2017 #21 Share Posted August 3, 2017 One device 14.39 per day, or 4.00 if I decide to get the alcohol package and tack it on (unlikely) Gold discount is 10% and surf price onboard is $13 before discount. Link to comment Share on other sites More sharing options...
cookienadal Posted August 3, 2017 #22 Share Posted August 3, 2017 Thanks. Exactly info I'm looking for. Link to comment Share on other sites More sharing options...
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