shofer Posted September 15, 2017 #1 Share Posted September 15, 2017 We were on the Vision OTS for a Baltic cruise in June and I received the email survey after we arrived home. There was one "entertainer" that we found to be offensive and in very poor taste. He was billed as a "mime/comedian" on the last night. There was nowhere on the survey to place comments. Is there another way to contact RCI to voice our opinion? Celebrity's survey used to list each entertainer for a rating. Sue Link to comment Share on other sites More sharing options...
Hey Tina Posted September 15, 2017 #2 Share Posted September 15, 2017 Not sure, but was the routine offensive or was there something else that happened? Link to comment Share on other sites More sharing options...
shofer Posted September 15, 2017 Author #3 Share Posted September 15, 2017 Not sure, but was the routine offensive or was there something else that happened? He pulled a young girl up on the stage and was instructing her to act inappropriately with a grown man. She kept telling him she was only 15. This girl and her mother were on our tours with us so we knew her. His name was Eric Boo and he was billed as a clown and mime. I had to look at my review to refresh my memory. Sue Link to comment Share on other sites More sharing options...
Merion_Mom Posted September 15, 2017 #4 Share Posted September 15, 2017 We were on the Vision OTS for a Baltic cruise in June and I received the email survey after we arrived home. There was one "entertainer" that we found to be offensive and in very poor taste. He was billed as a "mime/comedian" on the last night. There was nowhere on the survey to place comments. Is there another way to contact RCI to voice our opinion? Celebrity's survey used to list each entertainer for a rating. Sue There are usually two boxes along the way that you can write in anything you want. Or you can write to the Post Cruise Department. Some suggested contacts for complaints: RCI complaint department Director of Shared Services, which includes Guest Services. Laly Rodriguez ayera-rodriguez@rccl.com Executive Contacts Primary Contact Ivette Gari Adjuster, Guest Claims 1050 Caribbean Way Miami, FL 33132 igari@rccl.com Secondary Contact Aurora Yera–Rodriguez Director, Guest Experience 1050 Caribbean Way Miami, FL 33132 ayera-rodriguez@rccl.com Carlos Leyva Chief Guest Experience Officer 1050 Caribbean Way Miami, FL 33132 cleyva@rccl.com Chief Executive Michael Bayley President and CEO 1050 Caribbean Way Miami, FL 33132 mbayley@rccl.com Link to comment Share on other sites More sharing options...
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