wspano Posted October 10, 2017 #1 Share Posted October 10, 2017 Hi everyone, I am booked on the 12/2 Summit Sailing out of SJ. As of now I am arriving day prior to cruise however my two hotels (booked a backup) are "opening" on 11/1. We have already passed one opening date. I am reading a number of posts where people are flying into Fort Lauderdale or Orlando instead the day before and then flying to SJ day of cruise. We fly out of JFK so this is totally doable. This is all to avoid this hotel mess. While I have more time, airfare will be a problem the longer I wait. What do you think? Link to comment Share on other sites More sharing options...
ECCruise Posted October 10, 2017 #2 Share Posted October 10, 2017 We are arriving in SJ on 19 November on the Jewel OTS from Europe, so earlier than you and doing fine with our hotels. One was booked over a year ago and is open now and the back-up we booked for peace-of-mind has been open since a week after Maria. I would think there would be a good many hotels open nearly 2 months from now. Check other options. Link to comment Share on other sites More sharing options...
davekathy Posted October 10, 2017 #3 Share Posted October 10, 2017 Hi everyone, I am booked on the 12/2 Summit Sailing out of SJ. As of now I am arriving day prior to cruise however my two hotels (booked a backup) are "opening" on 11/1. We have already passed one opening date. I am reading a number of posts where people are flying into Fort Lauderdale or Orlando instead the day before and then flying to SJ day of cruise. We fly out of JFK so this is totally doable. This is all to avoid this hotel mess. While I have more time, airfare will be a problem the longer I wait. What do you think? You may also find additional info/answer's on this San Juan thread. https://boards.cruisecritic.com/forumdisplay.php?f=131 Link to comment Share on other sites More sharing options...
donr Posted October 10, 2017 #4 Share Posted October 10, 2017 (edited) We are on the same cruise as you, also arriving in SJ on the 1st. We are booked into the Fortaleza Suites in downtown Old San Juan, I e-mailed them and asked if they will be open. I got an e-mail reponse from them yesterday, everything is looking good, text of their e-mail is included below. They are a small hotel, so if you're booked into the Marriott or the Caribe Hilton or any of the Condado places, you should be fine. Good Evening, yes our building didn't suffer mayor damages, we are finishing installing a power plant generator and should be up and running in aprox. two daysThank You for keeping your Travel Plans will love to welcome you in Edited October 10, 2017 by donr added quoted message Link to comment Share on other sites More sharing options...
amunhbuu Posted October 10, 2017 #5 Share Posted October 10, 2017 I think the bigger hotels are having more issues because they have a much larger property to worry about. I think also the FEMA personnel have booked up the big names. Our boutique hotel posted on Facebook the other day that they are back to normal (as normal as can be). Link to comment Share on other sites More sharing options...
2NHcruisers Posted October 10, 2017 #6 Share Posted October 10, 2017 Yesterday I got notified my sheraton reservation for 12/11 was cancelled, since apparently neither sheraton in PR will open before 2018; However there are number of hotels that are open on the list referenced above. I opted or the Miramar since it was somewhat closer to the celeb cruise terminal. Good luck Link to comment Share on other sites More sharing options...
DanceMom0911 Posted October 11, 2017 #7 Share Posted October 11, 2017 Forget Caribe Hilton. they have changed their reopening date to Jan, 2018. Fortunately, we had booked two other hotels as back-up for our Dec. 3 cruise. Link to comment Share on other sites More sharing options...
dateacher Posted October 12, 2017 #8 Share Posted October 12, 2017 I'm beginning to think I better make a reservation in FLL, just in case. Link to comment Share on other sites More sharing options...
phoenix_dream Posted October 12, 2017 #9 Share Posted October 12, 2017 If it were me I would only book with a hotel that is currently open - not one with a target date in the future. If you can't find one of those, I would go the FLL route - if you can find flights as the longer you wait the worse that potential option becomes. Link to comment Share on other sites More sharing options...
cruiser1492 Posted October 12, 2017 #10 Share Posted October 12, 2017 We are arriving on 1 December and staying (hopefully) at the soon to be re-opened Holiday Inn Express. We are doing the cruise on Summit B2B until Jan 6th so hopefully it's smooth sailing by December; otherwise, I guess we will have a good story. After all, life's an adventure right(?) :cool: Link to comment Share on other sites More sharing options...
J&L~SetSail Posted October 12, 2017 #11 Share Posted October 12, 2017 I'm beginning to think I better make a reservation in FLL, just in case. This is what we did. Originally had two days pre-cruise in San Juan, but no guarantee the Hilton will be open, so changed plans. Staying the night prior in FLL, SWA has a great price on a morning flight $94. I think the sale ends today though. Link to comment Share on other sites More sharing options...
Baron Barracuda Posted October 12, 2017 #12 Share Posted October 12, 2017 Just a heads-up - there's a thread on the Royal board warning of Delta cancelling flights to and from PR and failing to notify passengers. Some cancelled flights were several months out. Jet Blue also mentioned as cancelling flights, but providing better notification. Power outages apparently affecting air traffic control and restricting flight operations to daytime only. Also came across this link from PR bureau of tourism on status of various hotels http://puertoriconow.seepuertorico.com/hotels/ Link to comment Share on other sites More sharing options...
Siora7777 Posted October 13, 2017 #13 Share Posted October 13, 2017 Yesterday I got notified my sheraton reservation for 12/11 was cancelled, since apparently neither sheraton in PR will open before 2018; However there are number of hotels that are open on the list referenced above. I opted or the Miramar since it was somewhat closer to the celeb cruise terminal.Good luck How do you know both are closed? Sheraton convention center not taking or honoring reservations? What if you haven't been notified and have a reservation at Sheraton convention center & casino? I tried calling and the rep said if you have a confirmation number, the reservation is active. Link to comment Share on other sites More sharing options...
Jade13 Posted October 13, 2017 #14 Share Posted October 13, 2017 Yesterday I got notified my sheraton reservation for 12/11 was cancelled, since apparently neither sheraton in PR will open before 2018; However there are number of hotels that are open on the list referenced above. I opted or the Miramar since it was somewhat closer to the celeb cruise terminal.Good luck We are booked at the Sheraton convention center. Where did you see that they were closed? I will contact them because I thought they were open. We are booked right after Thanksgiving. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
WrenB Posted October 13, 2017 #15 Share Posted October 13, 2017 We are on summit 10/28- arriving in San Juan 10/25. We have 3 nights reserved at Casablanca. I called today and they are open. They are repairing their air conditioning and were happy to hear we are still coming. Our original hotel cancelled our reservation shortly after the hurricane Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
2NHcruisers Posted October 13, 2017 #16 Share Posted October 13, 2017 We are booked at the Sheraton convention center. Where did you see that they were closed? I will contact them because I thought they were open. We are booked right after Thanksgiving. Sent from my iPad using Forums I was booked at the sheraton in old san juan, and was told they werent reopening til 2018; I looked on http://puertoriconow.seepuertorico.com/hotels/ and saw the hotel & casino also werenot opening til 2018.. However I just checked that page and now see the old san juan one is opening in Dec... figures just after my reservation was cancelled (I had reserved for 12/11) Sheraton Old San Juan Hotel (01-Dec-17) Sheraton Puerto Rico Hotel & Casino (09-Jan-18) Link to comment Share on other sites More sharing options...
Bobal Posted October 13, 2017 #17 Share Posted October 13, 2017 I was booked at the sheraton in old san juan, and was told they werent reopening til 2018; I looked on http://puertoriconow.seepuertorico.com/hotels/ and saw the hotel & casino also werenot opening til 2018..However I just checked that page and now see the old san juan one is opening in Dec... figures just after my reservation was cancelled (I had reserved for 12/11) Sheraton Old San Juan Hotel (01-Dec-17) Sheraton Puerto Rico Hotel & Casino (09-Jan-18) Be wary of that website - some of the information regarding hotels is inaccurate. Someone posted on the Celebrity boards that Sheraton Old San Juan had cancelled their booking. They didn't mention the date but quoted the text of the email which appears to have a direct line to the hotel. It may be worth calling them just to double check that they will actually be open https://boards.cruisecritic.com/showthread.php?t=2553205 Link to comment Share on other sites More sharing options...
bryanjaync Posted October 13, 2017 #18 Share Posted October 13, 2017 We are sailing no the Summit out of SJ on 11/11. In our situation a) the ship does not sail until 8pm, so we can board as late of 7pm, and b) we have a direct flight from Charlotte NC, so no connections. I booked a direct flight (arriving SJ at 2:45 pm), on the day of sailing (so no hotel hassles). Usually fly down a day early, so taking a chance this time. Link to comment Share on other sites More sharing options...
dateacher Posted October 13, 2017 #19 Share Posted October 13, 2017 We are arriving on 1 December and staying (hopefully) at the soon to be re-opened Holiday Inn Express. We are doing the cruise on Summit B2B until Jan 6th so hopefully it's smooth sailing by December; otherwise, I guess we will have a good story. After all, life's an adventure right(?) :cool: That's the cruise we are on. I guess we are all in for an adventure. Link to comment Share on other sites More sharing options...
DebbieActon Posted October 13, 2017 #20 Share Posted October 13, 2017 Just a heads-up - there's a thread on the Royal board warning of Delta cancelling flights to and from PR and failing to notify passengers. Some cancelled flights were several months out. Jet Blue also mentioned as cancelling flights, but providing better notification. Power outages apparently affecting air traffic control and restricting flight operations to daytime only. Also came across this link from PR bureau of tourism on status of various hotels http://puertoriconow.seepuertorico.com/hotels/ WestJet (Canadian airline) has cancelled all flights in and out of San Juan before January 13th/18. They have yet to inform passengers but I stumbled upon it myself and confirmed with them on the phone. We were able to rebook on Air Canada and have our fingers crossed. Link to comment Share on other sites More sharing options...
Atwell Posted October 13, 2017 #21 Share Posted October 13, 2017 Just a heads-up - there's a thread on the Royal board warning of Delta cancelling flights to and from PR and failing to notify passengers. Some cancelled flights were several months out. Jet Blue also mentioned as cancelling flights, but providing better notification. Power outages apparently affecting air traffic control and restricting flight operations to daytime only. I called the Delta special member services line several days ago to get details on their cancellation policy as we have reservations in early January and are approaching our final payment date with Celebrity and have not yet decided what to do. Delta mentioned to me that they have cancelled flights (from Atlanta) that would require the crew to stay overnight in San Juan as there is no hotel space available. I tried the Delta web site today just to see if they were booking flights (from Atlanta) with evening arrival into San Juan and they were not allowing bookings of any kind to San Juan on any dates in the foreseeable future. One particular booking I tried generated a message to call a special customer service number for assistance; the other date combinations did not allow me to even get that far in the process. Hard to figure out what is really happening. I would guess they will continue to cancel flights with evening arrivals into San Juan until the hotel situation gets straightened out. Link to comment Share on other sites More sharing options...
purple small flower Posted October 13, 2017 #22 Share Posted October 13, 2017 We have booked Casablanca hotel in San Juan for 2 nights on Nov 2nd to Nov 4th, does anyone has any updates on the condition of the hotel and the surrounding. Can we still be able to tour the Old Town attractions? Link to comment Share on other sites More sharing options...
wspano12 Posted October 14, 2017 #23 Share Posted October 14, 2017 I have tried contacting another hotel I know to be open and have not been able to get through for a week over the phone. Very frustrating. Link to comment Share on other sites More sharing options...
ECCruise Posted October 14, 2017 #24 Share Posted October 14, 2017 We have booked Casablanca hotel in San Juan for 2 nights on Nov 2nd to Nov 4th, does anyone has any updates on the condition of the hotel and the surrounding. Can we still be able to tour the Old Town attractions? You can call the hotel. Phone is on website and they will give info. Sent from my SM-G930V using Forums mobile app Link to comment Share on other sites More sharing options...
WrenB Posted October 14, 2017 #25 Share Posted October 14, 2017 We have booked Casablanca hotel in San Juan for 2 nights on Nov 2nd to Nov 4th, does anyone has any updates on the condition of the hotel and the surrounding. Can we still be able to tour the Old Town attractions? We have reservations 10/25-10/28 at the Casablanca- I called a few days ago and they are open. They said they’re fixing the air conditioning and will be ready for our arrival. She said there are restaurants open- not all, but a variety are open. If you get any more info on the conditions in old town, I would love to hear. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
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