Rare JamesEM Posted January 18, 2018 #1 Share Posted January 18, 2018 If you guys worker for me you would be looking for work, tried to get prices for my next cruise without success. Link to comment Share on other sites More sharing options...
overama Posted January 18, 2018 #2 Share Posted January 18, 2018 LOL. Wonderful post Sent from my SM-J700T using Forums mobile app Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted January 18, 2018 #3 Share Posted January 18, 2018 Try using a telephone. Link to comment Share on other sites More sharing options...
Clarea Posted January 18, 2018 #4 Share Posted January 18, 2018 A travel agent works too. Link to comment Share on other sites More sharing options...
cruiseguy1016 Posted January 18, 2018 #5 Share Posted January 18, 2018 While there are several ways to avoid the RCI web site, we shouldn't have to. I can't for the life of me understand why, in this day and age, Royal Caribbean cannot design a web site that is actually functional. It's beyond laughable. Link to comment Share on other sites More sharing options...
Rare BillOh Posted January 18, 2018 #6 Share Posted January 18, 2018 Even the Crown and Anchor people know not to trust the website, they wouldn't give me lower fare with the refundable deposit and the $100 OBC. After a few phone calls I ended up with a satisfactory deal. Link to comment Share on other sites More sharing options...
matj2000 Posted January 18, 2018 #7 Share Posted January 18, 2018 It is an even bigger mystery why you people waste your time on the RC website. Then complain about it... Link to comment Share on other sites More sharing options...
Cauzneffct Posted January 18, 2018 #8 Share Posted January 18, 2018 It is an even bigger mystery why you people waste your time on the RC website.Then complain about it... I waste my time on the site because I would like to see the pricing for my current and any future cruises without having to contact a travel agent or hope that the prices offered on aggregators or other sites reflect the best or a better deal. I also waste my time on the site to check the status of my reservation and whether previously unavailable options are now available without having to call someone to then read to me what should be easily discoverable information on the site. I complain about it because the above approach works without fail when I try it on Princess or NCL or Holland America and its irksome that I have to try another approach or work-around to get to the same point I easily reach on the other sites. Link to comment Share on other sites More sharing options...
John Reid Posted January 18, 2018 #9 Share Posted January 18, 2018 Try using a telephone. Shouldn't have to. The man's right. Link to comment Share on other sites More sharing options...
Guest maddycat Posted January 18, 2018 #10 Share Posted January 18, 2018 While there are several ways to avoid the RCI web site, we shouldn't have to. I can't for the life of me understand why, in this day and age, Royal Caribbean cannot design a web site that is actually functional. It's beyond laughable. And user friendly. Link to comment Share on other sites More sharing options...
TC1957 Posted January 18, 2018 #11 Share Posted January 18, 2018 While there are several ways to avoid the RCI web site, we shouldn't have to. I can't for the life of me understand why, in this day and age, Royal Caribbean cannot design a web site that is actually functional. It's beyond laughable. That's an easy answer...with a web site that basically sucks, people keep booking cruises with them. If cruisers started choosing other lines and let them know it was because their web site was dysfunctional and unfriendly to users it would change in a heartbeat. Until that happens, there is no incentive for senior management to make IT a priority. Link to comment Share on other sites More sharing options...
fleihr Posted January 18, 2018 #12 Share Posted January 18, 2018 So this is a note to the Royal Caribbean IT staff on Cruise Critic website???? Link to comment Share on other sites More sharing options...
Ocean Boy Posted January 18, 2018 #13 Share Posted January 18, 2018 So this is a note to the Royal Caribbean IT staff on Cruise Critic website???? No, it is a vent to other people who understand exactly what the OP is talking about. Link to comment Share on other sites More sharing options...
SamTimeDining Posted January 18, 2018 #14 Share Posted January 18, 2018 If you guys worker for me you would be looking for work, tried to get prices for my next cruise without success. I'm sure Royal's IT staff frequents these boards in search of opinions about them... Link to comment Share on other sites More sharing options...
emdia43 Posted January 18, 2018 #15 Share Posted January 18, 2018 I'm sure Royal's IT staff frequents these boards in search of opinions about them... Probably not, but for example, there have been 466 views of this thread so far - if everyone who read this sent off an e mail with a link to it to Senior Management, maybe it would filter down to them....? Link to comment Share on other sites More sharing options...
buddylover Posted January 18, 2018 #16 Share Posted January 18, 2018 So this is a note to the Royal Caribbean IT staff on Cruise Critic website????[/quote FYI, RCI has 'dedicated' employess who DO read this site. Can't you figure it out.....free 'market surveys' without paying the consumer one plug nickel! Pretty clever I do believe!! (Ever attend a Meet n Greet with officers present? They explain how valuable CC is to them and how they read it and have made many changes due to the 'free' suggestions posted on CC! Live and learn) Link to comment Share on other sites More sharing options...
fleihr Posted January 18, 2018 #17 Share Posted January 18, 2018 So this is a note to the Royal Caribbean IT staff on Cruise Critic website????[/quote FYI, RCI has 'dedicated' employess who DO read this site. Can't you figure it out.....free 'market surveys' without paying the consumer one plug nickel! Pretty clever I do believe!! (Ever attend a Meet n Greet with officers present? They explain how valuable CC is to them and how they read it and have made many changes due to the 'free' suggestions posted on CC! Live and learn) Cool then the website should be fixed in no time Sent from my SM-G955U using Tapatalk Link to comment Share on other sites More sharing options...
matj2000 Posted January 18, 2018 #18 Share Posted January 18, 2018 I waste my time on the site because I would like to see the pricing for my current and any future cruises without having to contact a travel agent or hope that the prices offered on aggregators or other sites reflect the best or a better deal. I also waste my time on the site to check the status of my reservation and whether previously unavailable options are now available without having to call someone to then read to me what should be easily discoverable information on the site. I use an online TA website to check all current prices(and they are up to date with the RC site). You can do it all online also. And never have to pick up the phone unless I want to book. Unlike RC, 99% of the time it is working. So I never have to come here and complain... Link to comment Share on other sites More sharing options...
OctoberSky Posted January 18, 2018 #19 Share Posted January 18, 2018 I'm an excellent web tester if RC would like to hire me. :) Link to comment Share on other sites More sharing options...
SamTimeDining Posted January 19, 2018 #20 Share Posted January 19, 2018 Cool then the website should be fixed in no time BAHAHAHAHA! I know I'm holding my breath, join me? :p:p Link to comment Share on other sites More sharing options...
cltnccruisers Posted January 19, 2018 #21 Share Posted January 19, 2018 The RC and Celebrity sites are being "maintained" by the same offshore contract. The lines are getting what they pay for and we suffer for it. Link to comment Share on other sites More sharing options...
Ashland Posted January 19, 2018 #22 Share Posted January 19, 2018 I have found/experienced recently that Celebrity more than likely uses the same IT staff :eek::eek: Link to comment Share on other sites More sharing options...
travelplus Posted January 19, 2018 #23 Share Posted January 19, 2018 If a website is soo archaic and the IT fails then what is the point of spending $$$ on IT? Link to comment Share on other sites More sharing options...
Husky1987 Posted January 19, 2018 #24 Share Posted January 19, 2018 Royal Caribbean ships sail at over 100% capacity. If you think complaining about the website while you still book RC cruises solves anything....keep dreaming. Link to comment Share on other sites More sharing options...
cruiseguy1016 Posted January 19, 2018 #25 Share Posted January 19, 2018 Royal Caribbean ships sail at over 100% capacity. If you think complaining about the website while you still book RC cruises solves anything....keep dreaming. How can they sail at over 100% capacity. Link to comment Share on other sites More sharing options...
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