North America: Problems Signing In To "My Azamara"

[nordski]

Anyone else in North America having difficulties signing in to "My Azamara"?

 

Yesterday and today having problems despite using several platforms and browsers.

[bbqoug]

Anyone else in North America having difficulties signing in to "My Azamara"?

 

Yesterday and today having problems despite using several platforms and browsers.

 

Yes. I just tried using Chrome on my work computer & got this result:

An error occurred while processing your request.

Reference #30.e67b0660.1517412647.332960c

[nordski]

Yes. I just tried using Chrome on my work computer & got this result:

 

An error occurred while processing your request.

 

Reference #30.e67b0660.1517412647.332960c

 

 

 

 

 

Thanks for replying. Perhaps Bonnie can check into this.

 

 

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[nanacruiser]

Yes I am seeing this also.

We have a cruise in a week and had been on line much earlier and completed check-in or so I thought. Received an email from AZ this AM saying it is not complete. Maybe they send the email out automatically because they can't get there either!.

 

AZ has such a wonderful IT system.

[nordski]

Yes I am seeing this also.

 

We have a cruise in a week and had been on line much earlier and completed check-in or so I thought. Received an email from AZ this AM saying it is not complete. Maybe they send the email out automatically because they can't get there either!.

 

 

 

AZ has such a wonderful IT system.

 

 

 

That would be frustrating with only one week to go!

 

 

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[Azamarajunkie]

It’s not confined to North America, we’ve got the same problem in the U.K. it only affects My Azamara, it’s still possible to access individual booked cruises on the Voyage Planner with your reservation number. Sadly the link from there to My Azamara is also broken:mad:

[Grandma Cruising]

Same here - got the same message in the UK

 

 

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[nordski]

Thanks for all of the responses.

 

I was thinking there would be a difference between the web sites in N. America and the British Isles re: accessing "My Azamara"

 

Apparently I was very incorrect on that.

 

No doubt that link is centralized and thus we can share the problem. :)

[takemewithyou]

Got the error message earlier. Now working for me....

[dcyonce]

This is quite common with the Royal Caribbean, Celebrity, and Azamara web sites. Web site development is a mess.

 

Just wait a couple hours and try again.

 

 

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[Azamarajunkie]

This is quite common with the Royal Caribbean, Celebrity, and Azamara web sites. Web site development is a mess.

 

Just wait a couple hours and try again.

 

 

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More like a couple of days in this case:mad:

[dcyonce]

More like a couple of days in this case:mad:

 

 

 

Yep. That happens too.

Quite frustrating when your cruise is getting close !!

 

 

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[nanacruiser]

It is working now, was able to sign in and view the online check-in and just as I thought everything looks good.

 

Cheers

Nanac.

[Grandma Cruising]

Me too.

 

 

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[nordski]

Glad the problem is solved and hope this resolution is helpful to those who are soon embarking.

 

Have to state that, despite the problematic experiences of others, this is the first time we have encountered a serious problem with the website.

 

 

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