Lost, Missing, or Forgotten Bag

[Traveling Fools]

We returned to Miami aboard the Getaway on March 25th. Once we drove home we realized one of bags was missing. The next morning (Monday) DW call NCL and reported the missing luggage. She was given a telephone number for the Port of Miami and told to call them and file a report. She did so and experienced a very rude PoM employee. She called NCl a second time, had a friendly rep who helped her file an NCL missing bag report. NCL told her it would take 10 working days before we get a response. 10 days seems like an excessive amount of time. Your thoughts?

[MizDemeanor]

I think they gave you a timeline. It seems reasonable to me.

 

I hope you are reunited with your lost bag, BTW.

[phoenix1181]

The timeline seems quite reasonable especially if you consider it may still be on the ship.

 

I have to ask..................... Didn't you know how many bags you brought?

 

I hope it's located and returned to you soon!

[emcelh]

Did you also file a report with the Port of Miami? I would think they would be responsible unless the bag was left on the ship.

[Traveling Fools]

Did you also file a report with the Port of Miami? I would think they would be responsible unless the bag was left on the ship.

 

Yes

[JustAllie]

We left a bag at the Boston cruise port a few years ago! We were in too much of a rush to get transportation and forgot to count all our bags.

 

Luckily we were still in Boston and I was able to go back to the cruise port to pick it up.

 

Hope you find your missing bag!

[zqvol]

There are many possibilities here. The OP could have left the bag. It might not have gotten off the ship correctly. The port may have misplaced it. Likely what happened is that another passenger grabbed in by mistake and didn't discover it until they got home, and they don't want to take the time to do the right thing and return it.

[Traveling Fools]

Update on the missing bag.

 

NCL advised us Monday they had located our missing bag and would ship it to us via FedEx Ground. It arrived this morning unopened.

[pathubia]

We left a bag at the Boston cruise port a few years ago! We were in too much of a rush to get transportation and forgot to count all our bags.

 

Luckily we were still in Boston and I was able to go back to the cruise port to pick it up.

 

Hope you find your missing bag!

Happened to us in Boston too. Fortunately we are just 15 miles south and were able to go back in for it.

 

Sent from my SM-G930P using Forums mobile app

[CasinoCruzGirl]

I left my ipad on the Breakaway. It was returned to me from them

[MizDemeanor]

Update on the missing bag.

 

NCL advised us Monday they had located our missing bag and would ship it to us via FedEx Ground. It arrived this morning unopened.

 

What good news!!! I'm happy for you.:)

[zqvol]

Update on the missing bag.

 

NCL advised us Monday they had located our missing bag and would ship it to us via FedEx Ground. It arrived this morning unopened.

 

excellent - thank goodness it wasn't the lazy passenger that had it and didn't bother to send it back.

[jaja]

I am so very happy for you :D

[All-ready2cruise]

Update on the missing bag.

 

NCL advised us Monday they had located our missing bag and would ship it to us via FedEx Ground. It arrived this morning unopened.

 

That is so great to hear/read, glad it worked out well for you. Congrats on getting your stuff back.

[BirdTravels]

Update on the missing bag. NCL advised us Monday they had located our missing bag and would ship it to us via FedEx Ground. It arrived this morning unopened.

Great news!