RamblingReader Posted March 31, 2018 #1 Share Posted March 31, 2018 I have seen this website (http://www.shoreexcursioneer.com) mentioned by one member who used them with success. After looking at their website I am very impressed but would like to see more people's experiences with them before booking. Can anyone give me a review of their experience with this company? (or perhaps recommend another that is reputable and well priced?) I really can't stomach the prices of the cruise line, but want to be sure we have a pleasant experience as well. :D Link to comment Share on other sites More sharing options...
c-leg5 Posted March 31, 2018 #2 Share Posted March 31, 2018 I have seen this website (www.shoreexcursioneer.com) mentioned by one member who used them with success. After looking at their website I am very impressed but would like to see more people's experiences with them before booking. Can anyone give me a review of their experience with this company? (or perhaps recommend another that is reputable and well priced?) I really can't stomach the prices of the cruise line, but want to be sure we have a pleasant experience as well. :D They are a broker company that operate in many ports so someone’s review of an excursion won’t really help you unless you specify the actual tour you are looking at. For any specific tour they are only as good as the local operator. That said, we have booked through them in the past without any administrative problems. They have a live chat that may be able to answer some questions although not usually much more than is actually listed in tour description. Use a credit card with no foreign transaction fees for deposit. Balance usually paid direct on the day. Prices are sometimes better/sometimes not booking direct with local tour operator if you know who they are. Island Marketing is a similar broker. Link to comment Share on other sites More sharing options...
Rare sid_9169 Posted March 31, 2018 #3 Share Posted March 31, 2018 I have booked through them at several different ports, and have always had a satisfactory experience... Link to comment Share on other sites More sharing options...
Purvis1231 Posted March 31, 2018 #4 Share Posted March 31, 2018 We have used them several times and found they offer excellent customer service. We have had to cancel and change tours and they provided prompt refunds and changes. If you are sailing on Carnival, they will match the price on the exact excursion. We have also done this to stay with a Carnival excursion at a lower price. Link to comment Share on other sites More sharing options...
dlh136 Posted April 2, 2018 #5 Share Posted April 2, 2018 We used shoreexcursioneer.com twice on our Oasis trip to Cozumel and to Falmouth in late February 2018. Booked Mr. Sanchos Beach Resort for four through shoreexcursioneer - worked out well. Exited the port, stood in line for a taxi (right behind the Oasis captain, who was going golfing) and the taxi (extra) took us direct to Mr. Sanchos. I had the paperwork, paid the remaining balance on a Visa credit card and we were done. In Falmouth, I booked online a day pass at Royalton White Sands Hotel/Resort - except for missing the included shuttle (paid $20 to take a taxi), the activity worked out well. There was some confusion, probably around missing the shuttle - when we arrived, the hotel desk charged our credit card (which is what they used to do), but called shoreexcursioneer.com, who then asked the hotel to refund us and then shoreexcursioneer.com charged us the balance directly. Probably our fault since we missed the shuttle, which seems like when this transaction would have occurred. All in all, the website promised as advertised at both venues. I would use them again in the future. Link to comment Share on other sites More sharing options...
RamblingReader Posted April 3, 2018 Author #6 Share Posted April 3, 2018 Thanks to all who replied. I feel more comfortable booking now that I see others have had positive experiences. :D Link to comment Share on other sites More sharing options...
Tralynn Posted April 10, 2018 #7 Share Posted April 10, 2018 We've used them several times in Cozumel and in Roatan with absolutely no problems at all. Link to comment Share on other sites More sharing options...
camijo Posted April 23, 2018 #8 Share Posted April 23, 2018 I haven't used them yet, but will in July and then again in October. I have made changes with reservations and the online chat has been great. Got my refund in a jiffy. I have been pleased with just that aspect. Link to comment Share on other sites More sharing options...
ricew001 Posted April 24, 2018 #9 Share Posted April 24, 2018 We used them for Mr. Sanchos and it was so very easy. I'd do it again in a heartbeat! Link to comment Share on other sites More sharing options...
LeeW Posted May 3, 2018 #10 Share Posted May 3, 2018 Booked two excursions from Costa Maya and Progreso in January and process worked well. They took a small deposit and then paid the rest to the two ruins tour operators. They also offer discounts (on the deposit) for booking multiple tours. For Mr Sanchos we just booked direct - deposit with Paypal and rest on site with credit card. We wouldn't have any concerns about booking through them again. Link to comment Share on other sites More sharing options...
nbhwarrior Posted May 16, 2018 #11 Share Posted May 16, 2018 this is good to know Link to comment Share on other sites More sharing options...
wadethegringo Posted May 16, 2018 #12 Share Posted May 16, 2018 we used them in coz....Playa Mia cooking class and all inclusive..good experience. Link to comment Share on other sites More sharing options...
cruisemom67 Posted May 20, 2018 #13 Share Posted May 20, 2018 We have used them over 10 times. I have always had positive experiences. I just tried again for 2 excursions on my upcoming July cruise. One they were not able to book as it would get us back to the ship with not enough time to spare. They gave us a refund almost immediately for that tour. I found it elsewhere for the same price, but I have to pay up front in full. I am not a fan of that! Would much rather use shoreexcursioneer. Link to comment Share on other sites More sharing options...
bowen9475 Posted May 27, 2018 #14 Share Posted May 27, 2018 We are looking at booking some excursions through them. We will be visiting Cozumel, Belize, Roatan and Grand Cayman. Has anyone been able to book a Carnival excursion and price match to a better price using shoreexcursioneer? Link to comment Share on other sites More sharing options...
Purvis1231 Posted May 27, 2018 #15 Share Posted May 27, 2018 I have used them and got the price match. Link to comment Share on other sites More sharing options...
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