Ronaldo807 Posted December 18, 2018 #501 Share Posted December 18, 2018 I came on here to see if anyone else was having the same issue. We were looking at March 2021 cruises and it lets me get to the option of selecting a category (interior, ocean view, balcony, etc), but then when I click on a stateroom type within that category it tells me that there are no rooms available. I talked with C&A for another reason on Sunday and was told that it must be a glitch...a glitch that has yet to be fixed. Link to comment Share on other sites More sharing options...
Tjcalley Posted December 19, 2018 #502 Share Posted December 19, 2018 Came here because I am having the same issue for a Feb 2020 sailing ...LAME Link to comment Share on other sites More sharing options...
knight2096 Posted December 19, 2018 #503 Share Posted December 19, 2018 13 hours ago, skiiergirl said: Dear Santa..... I have been a really good girl this year! All I am asking for this year for Christmas is a functioning RC website. Sincerely, Skiiergirl The RC website is driving me crazy!!!!!! It won't let me past "choose a cabin" because it says there are no cabins in that category. Yet it lists a price. There are plenty of cabins in that category if you go to other websites (that pull info from RC)! Then it tells me the C&A number I have entered is not valid. Yep....it is valid!!! I absolutely HATE having to enter the "personal" info before you get to the screen to "ADD" the extra cost for REFUNDABLE. Can't they let you add the prepaid grats, refundable deposit, etc BEFORE having to enter the personal info????? OK....rant over (temporarily)! Yeah I feel the same way. I'm hating the hole idea of putting personal info every time I want to go and check out the refundable prices. Royal is making some dumb moves that do not make any sense with that website of theirs. Link to comment Share on other sites More sharing options...
LuCruise Posted December 19, 2018 #504 Share Posted December 19, 2018 15 hours ago, Ronaldo807 said: I came on here to see if anyone else was having the same issue. We were looking at March 2021 cruises and it lets me get to the option of selecting a category (interior, ocean view, balcony, etc), but then when I click on a stateroom type within that category it tells me that there are no rooms available. I talked with C&A for another reason on Sunday and was told that it must be a glitch...a glitch that has yet to be fixed. Check now. It's been fixed. Yah! 1 Link to comment Share on other sites More sharing options...
ilovetotravel1977 Posted December 19, 2018 #505 Share Posted December 19, 2018 That was me yesterday!! I couldn't do any mock bookings past the point of the category selection... Link to comment Share on other sites More sharing options...
Ronaldo807 Posted December 19, 2018 #506 Share Posted December 19, 2018 9 hours ago, LuCruise said: Check now. It's been fixed. Yah! Thank You! I was able to finally view the rooms. We ended up booking on Monday and let the TA pick our room. 1 Link to comment Share on other sites More sharing options...
cruisinfanatic Posted January 6, 2019 #507 Share Posted January 6, 2019 I've dumped cookies, cache, and every other thing I can find or think of. No browser works. It's pitiful to find a cruise on any particular ship What a way to run a business Link to comment Share on other sites More sharing options...
Missymo Posted January 7, 2019 #508 Share Posted January 7, 2019 My response to all the problems RCCL is having on their website. Call RCCL (or your TA if you have one) and do your check in over the phone. So much easier, no stress, and all questions answered. This cruise coming up we have a party of 6, so was well worth it. Link to comment Share on other sites More sharing options...
frayedend Posted January 8, 2019 #509 Share Posted January 8, 2019 I cruise next Sunday on Harmony. Tonight I was looking at my Set Sail pass and I was going to print them and the luggage tags. Then I decided to check the app. The app had only 3 or my reservations noted. It did have my Set Sail Pass. Then I went back to the website. The Set Sail Pass link now says "Check in paused" and won't let me do anything. Then there is the calendar. It has all my shows. But even though My Time Dining reservations were made, the List view still says "at your leisure". I have to click each individual day to see the times I scheduled. I just don't get all the inconsistencies. They really need to work on this stuff. Link to comment Share on other sites More sharing options...
Biker19 Posted January 9, 2019 #510 Share Posted January 9, 2019 2 minutes ago, frayedend said: They really need to work on this stuff. Yes. Link to comment Share on other sites More sharing options...
cruisinfanatic Posted January 9, 2019 #511 Share Posted January 9, 2019 On 1/7/2019 at 10:32 AM, Missymo said: My response to all the problems RCCL is having on their website. Call RCCL (or your TA if you have one) and do your check in over the phone. So much easier, no stress, and all questions answered. This cruise coming up we have a party of 6, so was well worth it. Checking in is not the problem. Finding the next cruise is Link to comment Share on other sites More sharing options...
GTO-Girl Posted January 9, 2019 #512 Share Posted January 9, 2019 I have printed my Set Sail pass but for the past few days it shows my luggage tags as “pending”..🙄🙄🙄 I am hoping I can print them sometime soon... Link to comment Share on other sites More sharing options...
HicksRA Posted January 9, 2019 #513 Share Posted January 9, 2019 24 minutes ago, GTO-Girl said: I have printed my Set Sail pass but for the past few days it shows my luggage tags as “pending”..🙄🙄🙄 I am hoping I can print them sometime soon... Luggage tags not available until 49 days out. Link to comment Share on other sites More sharing options...
GTO-Girl Posted January 9, 2019 #514 Share Posted January 9, 2019 20 minutes ago, HicksRA said: Luggage tags not available until 49 days out. I knew that!! Oh my goodness what a senior moment for me!!! After 39 cruises you would have thought I would have remembered that!! 😂😂 Thanks for the reminder...🤪🤪 Link to comment Share on other sites More sharing options...
jimvern1966 Posted January 25, 2019 #515 Share Posted January 25, 2019 I'm having issues logging into the rccl.com website..... Anyone else having problems? Link to comment Share on other sites More sharing options...
Ken at the beach Posted January 25, 2019 #516 Share Posted January 25, 2019 Worked fine for me. Try the usual. Clear cache and cookies. Use a private viewing mode. Link to comment Share on other sites More sharing options...
TNorangegirl Posted January 25, 2019 #517 Share Posted January 25, 2019 Working "Incognito" in Chrome solved many of my issues. It's still the worst website for such a large organization. And I've never gotten an agent to admit it. They know and just keep being nice. There's nothing you can say about the website that moves them to take a complaint. They just move into distracting you with pleasantries. Link to comment Share on other sites More sharing options...
Cruise-y Posted January 25, 2019 #518 Share Posted January 25, 2019 I’m sorry but you shouldn’t have to adjust/clear/change a bunch of settings or modes or operating systems to use their website. That’s ridiculous. It should just work. Link to comment Share on other sites More sharing options...
princesslondon Posted January 25, 2019 #519 Share Posted January 25, 2019 Our family is going on Oasis 4/15/19 and we have 5 rooms booked. For the past few days no of us have been able to log into our cruise planners but I can for a different cruise we have booked. Also, I just randomly received a "Guest Invoice" in my email for one of the rooms but it doesn't seem like anything has changed on it and none of us have made any changes. Is it just a glitch or should I call to make sure everything is ok? All rooms were paid in full a few weeks ago. Link to comment Share on other sites More sharing options...
rrtexascruiser Posted January 27, 2019 #520 Share Posted January 27, 2019 Anyone else having access issues. We are trying view our cruise planner and have not had success. We will be calling Royal in the AM. Thanks Link to comment Share on other sites More sharing options...
davekathy Posted January 27, 2019 #521 Share Posted January 27, 2019 8 minutes ago, rrtexascruiser said: Anyone else having access issues. We are trying view our cruise planner and have not had success. We will be calling Royal in the AM. Thanks No issues. Link to comment Share on other sites More sharing options...
Merion_Mom Posted January 27, 2019 #522 Share Posted January 27, 2019 Just went there. No problems. But it is Saturday night. RC does website maintenance on Saturday night. (Lord help us! 😄 ) Link to comment Share on other sites More sharing options...
pcur Posted January 27, 2019 #523 Share Posted January 27, 2019 (edited) If someone didn't log out of the reservation correctly, then it will lock up access. Call 1-800-398-9819, Web Site Assistance. Select option 1-online check-in assistance. Edited January 27, 2019 by pcur Link to comment Share on other sites More sharing options...
rrtexascruiser Posted January 27, 2019 #524 Share Posted January 27, 2019 Thanks y’all! We got locked out somehow. Never had happen before. Now when I walk away from a PC or other device to log out. Link to comment Share on other sites More sharing options...
GabbyKeira Posted January 27, 2019 #525 Share Posted January 27, 2019 I can sign in and get to cruise planner and even excursions, but unable to purchase any! Link to comment Share on other sites More sharing options...
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