Clarea Posted March 7, 2019 #626 Share Posted March 7, 2019 1 hour ago, xpcdoojk said: This is a CC website pain post. What is up with the submit replies takes forever now, and even after it posts when you try to post again, the last posting is sitting there waiting for you to submit reply again, which will cause duplicate posts? jc Yep, I've been seeing that same behavior on multiple forums today. Link to comment Share on other sites More sharing options...
Rare broberts Posted March 7, 2019 #627 Share Posted March 7, 2019 2 hours ago, xpcdoojk said: This is a CC website pain post. What is up with the submit replies takes forever now, and even after it posts when you try to post again, the last posting is sitting there waiting for you to submit reply again, which will cause duplicate posts? jc You are not alone. A number of threads in https://boards.cruisecritic.com/forum/859-need-help-using-the-forums-check-here/ are discussing the current issues. Link to comment Share on other sites More sharing options...
molly361 Posted March 9, 2019 #628 Share Posted March 9, 2019 Is anyone else getting the never ending spinning circle when trying to get the final price on a cruise today? Tried different browsers no luck Link to comment Share on other sites More sharing options...
SakeDad Posted March 12, 2019 #629 Share Posted March 12, 2019 I have not been able to get on Cruise Planner all day....anyone else having problems? Can see my res on RoyalCaribbean.com but when I try to access it says "Try Later" Link to comment Share on other sites More sharing options...
molly361 Posted March 16, 2019 #630 Share Posted March 16, 2019 Is Royal's website down today? Even other third party sites can't seem to connect to it? Link to comment Share on other sites More sharing options...
Clarea Posted March 16, 2019 #631 Share Posted March 16, 2019 7 minutes ago, molly361 said: Is Royal's website down today? Even other third party sites can't seem to connect to it? I've not tried a complete booking, but I'm able to see prices on a few cruises. Link to comment Share on other sites More sharing options...
Garmy4 Posted March 16, 2019 #632 Share Posted March 16, 2019 I just saw a message that RCI site was “down for maintenance “, (crash) and will be back up 11:45 est! Yea, right, don’t hold your breath. 1 Link to comment Share on other sites More sharing options...
molly361 Posted March 16, 2019 #633 Share Posted March 16, 2019 Just now, Host Clarea said: I've not tried a complete booking, but I'm able to see prices on a few cruises. That's as far as I can get. then nadda Link to comment Share on other sites More sharing options...
ONECRUISER Posted March 16, 2019 #634 Share Posted March 16, 2019 (edited) Working now. at least for me Edited March 16, 2019 by ONECRUISER Link to comment Share on other sites More sharing options...
Oak Hill Cruisers Posted March 17, 2019 #635 Share Posted March 17, 2019 (edited) During online check-in, just after setting up our on-board expense accounts, I getting an error message saying that I can't proceed to the next step before entering all information for each guest. I'm not seeing any empty entry blanks in the online form. But...I did not input the 'Security Photo' when asked to do so. Must I input this security photo now in order to proceed with online check-in? This is an Adriatic cruise stating & ending in Barcelona. Could it be that the Barcelona port needs this photo now? Edited March 17, 2019 by Oak Hill Cruisers Spelling Link to comment Share on other sites More sharing options...
Clarea Posted March 17, 2019 #636 Share Posted March 17, 2019 5 minutes ago, Oak Hill Cruisers said: During online check-in, just after setting up our on-board expense accounts, I getting an error message saying that I can't proceed to the next step before entering all information for each guest. I'm not seeing any empty entry blanks in the online form. But...I did not input the 'Security Photo' when asked to do so. Must I input this security photo now in order to proceed with online check-in? This is an Adriatic cruise stating & ending in Barcelona. Could it be that the Barcelona port needs this photo now? Security photo is not mandatory. Link to comment Share on other sites More sharing options...
Oak Hill Cruisers Posted March 17, 2019 #637 Share Posted March 17, 2019 1 hour ago, Oak Hill Cruisers said: During online check-in, just after setting up our on-board expense accounts, I getting an error message saying that I can't proceed to the next step before entering all information for each guest. I'm not seeing any empty entry blanks in the online form. But...I did not input the 'Security Photo' when asked to do so. Must I input this security photo now in order to proceed with online check-in? This is an Adriatic cruise stating & ending in Barcelona. Could it be that the Barcelona port needs this photo now? Was able to get our SetSail passes printed out. Instead of doing both of us at the same time, we went separately, DW (primary) first and then DH. Had a hickup with DH but solved it by checking 'cash' onboard account instead of with DW's credit card. Will fix once we're onboard. Link to comment Share on other sites More sharing options...
Mr. Click Posted March 18, 2019 #638 Share Posted March 18, 2019 We decided to try and do a short Bermuda cruise on the Anthem in a few months. When to one of the online TA sites that I use regularly and saw a very nice price. Tried to book it and saw the price per person jump about $300. This was not taxes and port fees it was just cruise fare going way up. I ended up trying it several times over a few days and it was the same thing. See a low price for a balcony on the first page, go to book and the price jumps way up. I also tried a local TA herein Las Vegas and he could not duplicate the lower price. I finally gave up the idea, put my RCL future cruise certs away and decided I have enough to do this summer without going to Bermuda or any other place on RCL. I did email both the TA and RCL about the problem and the TA's reply was "Royal is having computer problems, you are not alone in your frustrations, nothing we can or will do about it.". I have yet to hear from RCL. Oh, I do have screen shots of all of the web pages.... Anyone else having these problems? Link to comment Share on other sites More sharing options...
Biker19 Posted March 20, 2019 #639 Share Posted March 20, 2019 Seems like the IT guys were bored and didn't like the look of the Planner link so they updated it last night. Link to comment Share on other sites More sharing options...
parrotfeathers Posted March 20, 2019 #640 Share Posted March 20, 2019 No one is going to believe this I know. Yesterday I was looking at 5 night cruises on RCL website. I swear there was a 5 night beginning on Nov. 30, 2020 to Grand Cayman and Cozumel. There was also a 5 nighter on Indy going to Falmouth and Labadee. I was trying to decide what to do and then POOF the Nov. 30 cruise disappeared. The 4 nite Oasis for 11/4 remains as does the 11/21 Indy one. I am not crazy and I was not drinking. Link to comment Share on other sites More sharing options...
Rare h20skibum Posted March 20, 2019 #641 Share Posted March 20, 2019 1 hour ago, Biker19 said: Seems like the IT guys were bored and didn't like the look of the Planner link so they updated it last night. And mine looks a little different yet. It says Cruise Planner, instead of Plan my cruise. Link to comment Share on other sites More sharing options...
broadwaycam Posted March 20, 2019 #642 Share Posted March 20, 2019 When I log in to my account it is showing as no booked cruises. Is something wrong with the site? It was just showing my booked cruise earlier. It is so frustrating. Link to comment Share on other sites More sharing options...
Clarea Posted March 20, 2019 #643 Share Posted March 20, 2019 1 minute ago, broadwaycam said: When I log in to my account it is showing as no booked cruises. Is something wrong with the site? It was just showing my booked cruise earlier. It is so frustrating. I'd call C&A to confirm your booking. 1 Link to comment Share on other sites More sharing options...
Cruiser_1977 Posted March 20, 2019 #644 Share Posted March 20, 2019 1 minute ago, broadwaycam said: Is something wrong with the site? I am not having the same problem. Just logged in and my information is present. Link to comment Share on other sites More sharing options...
Hootie&Pokey Posted March 20, 2019 #645 Share Posted March 20, 2019 I just had the same problem as Broadwaycam. The website shows 0 booked cruises when I am booked and fully paid for 4/27 on the Anthem. Something must be up with their computers again. Just please don't lose my cruise, guys.... Link to comment Share on other sites More sharing options...
uswings Posted March 21, 2019 #646 Share Posted March 21, 2019 (edited) Glad I'm not alone! I usually just have problems getting into the cruise planner. This time I can't even check prices!! This is an all time new low for RC. Oasis of the seas sailings..you can not select interior cabins. Website just cycles, times out and returns to the home page. Nothing like asking friends to cruise with you and then trying to explain that RC website doesn't actually work. Please report your issue!! Edited March 21, 2019 by uswings Link to comment Share on other sites More sharing options...
Cruise-y Posted March 21, 2019 #647 Share Posted March 21, 2019 The website has had ridiculous problems making access difficult, confusing (or impossible) for literally years. Years. One shouldn’t have to change browsers, clear caches, wear a chicken suit or do anything else to make it work right. It’s unbelievable really, because website management is not that difficult in this day and age. Are they trying to force everyone to go through agents? Their lack of caring and correction is one of the many reasons I don’t sail with them any longer. 1 Link to comment Share on other sites More sharing options...
jeepchick444 Posted March 23, 2019 #648 Share Posted March 23, 2019 I still cannot access any prices for sailings out of NJ for what seems like weeks now also,,,,hope this gets resolved soon!!😞 Link to comment Share on other sites More sharing options...
nelblu Posted March 25, 2019 #649 Share Posted March 25, 2019 (edited) Tried multiple times to get to my cruise planner for my Anthem Aug. 28th cruise, but getting RCCL UK site. Edited March 25, 2019 by nelblu Link to comment Share on other sites More sharing options...
Clarea Posted March 25, 2019 #650 Share Posted March 25, 2019 2 minutes ago, nelblu said: Tried multiple times to get to my cruise planner for my Anthem Aug. 28th cruise, but getting RCCL UK site. Have you tried the usual: clear cookies, clear cache, private browsing mode, different browser? Link to comment Share on other sites More sharing options...
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