Trip Biatch Posted August 4, 2018 #1 Share Posted August 4, 2018 Have you used Nationwide insurance and had any experience with submitting a claim? I am weighing travel insurance options. I would appreciate any feedback in particular with claim response. One hopes they never need to use it but it's better to be safe and educated than sorry. Thank you! Link to comment Share on other sites More sharing options...
Baron Barracuda Posted August 4, 2018 #2 Share Posted August 4, 2018 Yes, submitted a medical claim and they paid off within two weeks. Have also had good results with Allianz Link to comment Share on other sites More sharing options...
Langley Cruisers Posted August 5, 2018 #3 Share Posted August 5, 2018 Did anyone else just sing the jingle in their head too? :D:D:D 1 Link to comment Share on other sites More sharing options...
Merion_Mom Posted August 5, 2018 #4 Share Posted August 5, 2018 Did anyone else just sing the jingle in their head too? :D:D:D Not until I read YOUR post. LOL Link to comment Share on other sites More sharing options...
handbellplayer Posted August 5, 2018 #5 Share Posted August 5, 2018 Have you used Nationwide insurance and had any experience with submitting a claim? I am weighing travel insurance options. I would appreciate any feedback in particular with claim response. One hopes they never need to use it but it's better to be safe and educated than sorry. Thank you! We had a great experience with them (if you're talking about the cruise-specific policies). We had an Eastern Caribbean on Oasis changed to Western due to the 2017 hurricane damage to St. Martin, etc. The policy paid us compensation for the missed ports - I don't think many policies do that. They were very helpful over the phone and paid very promptly. Link to comment Share on other sites More sharing options...
Mcdonaldbam Posted August 5, 2018 #6 Share Posted August 5, 2018 Not until I read YOUR post. LOL Ditto :) Link to comment Share on other sites More sharing options...
webnut Posted August 5, 2018 #7 Share Posted August 5, 2018 Have you used Nationwide insurance and had any experience with submitting a claim? I am weighing travel insurance options. I would appreciate any feedback in particular with claim response. One hopes they never need to use it but it's better to be safe and educated than sorry. Thank you! Used Nationwide for a cruise with a medical emergency for my brother. I got off the ship with him in Nassau. He was reimbursed most of his medical however it did not cover any hotel costs for either of us. The only expense covered for me was my flight home and the missed cruise days prorated. Now when I shop insurance, I make sure it covers hotel costs too. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
lenquixote66 Posted August 5, 2018 #8 Share Posted August 5, 2018 Have you used Nationwide insurance and had any experience with submitting a claim? I am weighing travel insurance options. I would appreciate any feedback in particular with claim response. One hopes they never need to use it but it's better to be safe and educated than sorry. Thank you! It took me 6 months to get paid and a lot of aggervation. Link to comment Share on other sites More sharing options...
teralin Posted August 5, 2018 #9 Share Posted August 5, 2018 We have had to make two claims from Nationwide in the past three years. First one we had to cancel a cruise one week before it was due to start. Nationwide picked up the bill for the cruise and all associated losses with the exception of £50 excess per person which we were very happy to pay given the circumstances. The second claim was for a missed flight due to the airport being inaccessible due to torrential rain of biblical proportions! The planes came and went without passengers onboard because trains, cars and taxis were all stuck in floods. Again Nationwide paid the claim in full with the minimum of fuss. I highly recommend them. Just ensure that you extend your cover to include the USA if that is your destination and you can also increase the length of cover to cover a long trip. Link to comment Share on other sites More sharing options...
polymedia Posted August 5, 2018 #10 Share Posted August 5, 2018 I filed a claim for emergency eye surgery in Belize. It was reimbursed, along with the ship hospital costs, within a week or so of filing the claim. I use them on every cruise. Link to comment Share on other sites More sharing options...
NouCruzer Posted August 5, 2018 #11 Share Posted August 5, 2018 We had a great experience with them (if you're talking about the cruise-specific policies). We had an Eastern Caribbean on Oasis changed to Western due to the 2017 hurricane damage to St. Martin, etc. The policy paid us compensation for the missed ports - I don't think many policies do that. They were very helpful over the phone and paid very promptly. We were on the same cruise and had a similar experience in dealing with Nationwide. This was the "Choice" policy. Link to comment Share on other sites More sharing options...
Megtheblackbelt Posted August 5, 2018 #12 Share Posted August 5, 2018 We had a great experience with them (if you're talking about the cruise-specific policies). We had an Eastern Caribbean on Oasis changed to Western due to the 2017 hurricane damage to St. Martin, etc. The policy paid us compensation for the missed ports - I don't think many policies do that. They were very helpful over the phone and paid very promptly. I had this same thing too for my honeymoon cruise (booked Eastern, re-routed Western). I had travel insurance, but had no idea we were entitled to compensation (same insurance as you, I would assume). Out of curiosity, and if you don’t mind sharing, how large was their compensation back to you? I’m annoyed now that my TA didn’t know that we were eligible for this. Ugh. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Carolina Girl 99 Posted August 5, 2018 #13 Share Posted August 5, 2018 I had this same thing too for my honeymoon cruise (booked Eastern, re-routed Western). I had travel insurance, but had no idea we were entitled to compensation (same insurance as you, I would assume). Out of curiosity, and if you don’t mind sharing, how large was their compensation back to you? I’m annoyed now that my TA didn’t know that we were eligible for this. Ugh. Sent from my iPhone using Forums Nationwide has 3 levels of cruise policies- Universal cruise pays out $500 for a port of call change, Choice cruise pays $750 and Luxury cruise pays out $1000 Also, you may want to check on reimbursement depending on how long ago your cruise was. Worst they can do is say no Link to comment Share on other sites More sharing options...
Megtheblackbelt Posted August 5, 2018 #14 Share Posted August 5, 2018 Nationwide has 3 levels of cruise policies- Universal cruise pays out $500 for a port of call change, Choice cruise pays $750 and Luxury cruise pays out $1000 Also, you may want to check on reimbursement depending on how long ago your cruise was. Worst they can do is say no It was October, 2017. Do you think it’d be worth it to reach out and see? [emoji31] Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Megtheblackbelt Posted August 5, 2018 #15 Share Posted August 5, 2018 Update: I called. No reimbursement. Boo. [emoji31] Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
pstone1 Posted August 5, 2018 #16 Share Posted August 5, 2018 Won't even quote for Florida! :o Link to comment Share on other sites More sharing options...
lbjen Posted August 5, 2018 #17 Share Posted August 5, 2018 We have had to make two claims from Nationwide in the past three years. First one we had to cancel a cruise one week before it was due to start. Nationwide picked up the bill for the cruise and all associated losses with the exception of £50 excess per person which we were very happy to pay given the circumstances. The second claim was for a missed flight due to the airport being inaccessible due to torrential rain of biblical proportions! The planes came and went without passengers onboard because trains, cars and taxis were all stuck in floods. Again Nationwide paid the claim in full with the minimum of fuss. I highly recommend them. Just ensure that you extend your cover to include the USA if that is your destination and you can also increase the length of cover to cover a long trip. I’m not sure that Nationwide UK and Nationwide US are the same company, OP may want to clarify which country they are traveling from! Link to comment Share on other sites More sharing options...
katiel53 Posted August 5, 2018 #18 Share Posted August 5, 2018 I had this same thing too for my honeymoon cruise (booked Eastern, re-routed Western). I had travel insurance, but had no idea we were entitled to compensation (same insurance as you, I would assume). Out of curiosity, and if you don’t mind sharing, how large was their compensation back to you? I’m annoyed now that my TA didn’t know that we were eligible for this. Ugh. Sent from my iPhone using Forums Not knowing your travel agent, she/he might not have mentioned it to you because the missed port is not covered in all states. For example, I live in NY and it is not a covered option, buy my sister who travels with me half the time lives in AL and her state covers it. Don't just jump to conclusions unless you have read your policy which outlines what's covered and what's not. Fo me, as an example, I don't have insurance that covers me outside the USA, so I don't want to get insurance that is secondary for medical in that I don't want to delay repayment by having to submit a claim to my insurance company and wait a month or two to have them reject the claim and then have to submit that info to Nationwide or some other insurance I choose. There are many things to consider when purchasing a policy and price is NOT the only thing to think about. Link to comment Share on other sites More sharing options...
tkleinvt Posted August 5, 2018 #19 Share Posted August 5, 2018 Have you used Nationwide insurance and had any experience with submitting a claim? I am weighing travel insurance options. I would appreciate any feedback in particular with claim response. One hopes they never need to use it but it's better to be safe and educated than sorry. Thank you! We got a good quote and a great plan through John Hancock Insurance. We are 30-something’s with good health but want coverage for changes in itinerary during hurricane season. They also include “Cancel for Any Reason. “ Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
LuckyStar Posted December 17, 2018 #20 Share Posted December 17, 2018 On 8/4/2018 at 6:00 PM, Langley Cruisers said: Did anyone else just sing the jingle in their head too? :D:D:D Yes and in Peyton Manning's horrible singing voice. 1 Link to comment Share on other sites More sharing options...
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