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John&LaLa

RoyalUP? (Bid for stateroom upgrade)

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39 minutes ago, ndabunka said:

NOPE!
That DEFINITELY was NOT the case for us.  We got ours 59 days from sailing.  We booked and paid in full on April 7th.  We got our invitation to bid on April 17th.  We sail this Sunday so we got our offer to Royal Up! so naw, the 30 days shown is probably just a "standard" page for those who were not originally offered the opportunity.  Never know though, you could still get an invite.

You received an e mail and therefore were able to access it earlier.

 

You now do not need to receive the e mail however without the e mail you cannot access the Royal up bid program until 30 days prior to sailing.

 

 

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31 minutes ago, STANMELB said:

 

For our July 21, 2019 Allure cruise, we received our bid e-mail on May 23 ,2019. Final payment was made April 17, 2019

It looks like 58 to 59 days out is when most should expect to see their Royal Up if they are going to get one.  That is less than a month after final payment and nearly 2 months prior to sailing.

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4 minutes ago, Ourusualbeach said:

You received an e mail and therefore were able to access it earlier.

 

You now do not need to receive the e mail however without the e mail you cannot access the Royal up bid program until 30 days prior to sailing.

 

 

I think the point is that you won't get to bid unless Royal offers.  If someone does not get their email (e.g. it went to Junk folder, dog ate it, etc) then they can go to the link to see if they qualify. As we have seen, that appears to be as early as 59 days out. As others have found out, you cannot bid unless you are invited so many have been getting a similar screen saying what you see here "please check your paperwork,can't log in now, etc".  The page shared here looks to be just another iteration of it that may be giving people false hope.  I am just trying to let others know what others on this forum have experienced.  Believe whatever you like.

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Just now, ndabunka said:

I think the point is that you won't get to bid unless Royal offers.  If someone does not get their email (e.g. it went to Junk folder, dog ate it, etc) then they can go to the link to see if they qualify. As we have seen, that appears to be as early as 59 days out. As others have found out, you cannot bid unless you are invited so many have been getting a similar screen saying what you see here "please check your paperwork,can't log in now, etc".  The page shared here looks to be just another iteration of it that may be giving people false hope.  I am just trying to let others know what others on this forum have experienced.  Believe whatever you like.

 

A new procedure started last week.  You no longer require an e mail from Royal in order to bid.

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4 minutes ago, Ourusualbeach said:

 

A new procedure started last week.  You no longer require an e mail from Royal in order to bid.

Thanks for the update

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5 minutes ago, Ourusualbeach said:

 

A new procedure started last week.  You no longer require an e mail from Royal in order to bid.

I'll bet that makes you very happy😇

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3 minutes ago, molly361 said:

I'll bet that makes you very happy😇

After I went and created a new e mail and changed all my cruises to the new e mail address, then they decide to do this.  

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Our Royal Up email for April 26 Serenade was received on March 2nd

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Posted (edited)
37 minutes ago, John&LaLa said:

Our Royal Up email for April 26 Serenade was received on March 2nd

Our RoyalUp for our Anthem on June 29th was bid on (not sure when they offered it) was bid on April 27th.

Edited by PigsCanFly
yet another typo

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3 hours ago, Ourusualbeach said:

 

A new procedure started last week.  You no longer require an e mail from Royal in order to bid.

 

Does the new procedure still allow your TA to prevent you from bidding (i.e. big box store)?

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1 minute ago, timf2001 said:

 

Does the new procedure still allow your TA to prevent you from bidding (i.e. big box store)?

Not sure.  Hopefully someone that has booked through them can check.

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4 hours ago, Ourusualbeach said:

 

A new procedure started last week.  You no longer require an e mail from Royal in order to bid.

 

I think it started a while ago. I placed a bid using a link in the website on May 22 for a June 21 Navigator sailing. 

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34 minutes ago, kruzerci said:

 

I think it started a while ago. I placed a bid using a link in the website on May 22 for a June 21 Navigator sailing. 

Had you received an e mail?

 

I went back and checked and the first I saw it reported was on June 1 so 2 weeks ago although it could very well have been working before then.  

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7 hours ago, Ourusualbeach said:

 

A new procedure started last week.  You no longer require an e mail from Royal in order to bid.

This is sensible business sense by RCCL as more people can bid which will UP the price they receive for these upgrades.

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8 hours ago, timf2001 said:

 

Does the new procedure still allow your TA to prevent you from bidding (i.e. big box store)?

 

Not sure why a TA would object. Pretty sure they get paid

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7 hours ago, Ourusualbeach said:

Had you received an e mail?

 

I went back and checked and the first I saw it reported was on June 1 so 2 weeks ago although it could very well have been working before then.  

 

I did not. I just happened to stumble upon it on the website. It was a banner at the bottom. 

 

My bid, however, was accepted last week. We leave on 6/21. Ship has been showing sold out for weeks. 

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I accepted a casino offer (free OV on the Majesty) for next week and paid $7 pp to upgrade to an unobstructed OV.  Today I received a Royal Up email inviting me to bid a minimum of $400 pp to upgrade to a JS.  No, thanks!

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I don’t blame you. I have sort of the reverse situation.  I also accepted a casino comped room on the Symphony but through club Royale I would have to pay over 2k to upgrade from the comped JS to a grand suite.  So I’m saying no thank you to that and hoping to get a offer to bid for less through Royal Up. Thanks for your post, I was wondering if they would still give you an opportunity to bid via Royal Up if you were in a comped room, so I see that it is possible 

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Received a Royal Up offer last week for a July 26 cruise.  I declined to participate.  But ... I have a guarantee room.  I am thinking this Royal Up stuff will keep me from getting my room assignment until right before I cruise.  Thoughts?  

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That certainly sounds like that could be the case for the late assignment.  We are still waiting word for cruise on Sunday--we are losing hope.

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1 hour ago, dleahy4444 said:

I don’t blame you. I have sort of the reverse situation.  I also accepted a casino comped room on the Symphony but through club Royale I would have to pay over 2k to upgrade from the comped JS to a grand suite.  So I’m saying no thank you to that and hoping to get a offer to bid for less through Royal Up. Thanks for your post, I was wondering if they would still give you an opportunity to bid via Royal Up if you were in a comped room, so I see that it is possible 

We were comped a crown loft suite on Allure ($95 pp) invited to bid. We bid on ATS 2 bedroom and won $500 pp bid (that was between 4 people) deal of a lifetime and so was that cruise

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1 hour ago, Lady Hudson said:

  But ... I have a guarantee room.  I am thinking this Royal Up stuff will keep me from getting my room assignment until right before I cruise.  Thoughts?  

Curious - does your SetSail pass show deck and muster station?

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1 hour ago, Lady Hudson said:

Received a Royal Up offer last week for a July 26 cruise.  I declined to participate.  But ... I have a guarantee room.  I am thinking this Royal Up stuff will keep me from getting my room assignment until right before I cruise.  Thoughts?  

 

I could see it going either way. We booked a GTY on Symphony recently for Labor Day and even though the category showed sold out, we received an assignment soon after.  

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15 hours ago, timf2001 said:

 

Does the new procedure still allow your TA to prevent you from bidding (i.e. big box store)?

 

It should still be blocked, the individual big box agencies have to opt in, if they do not I do not believe they will allow the passenger to bid. I hope I am wrong but I do not think one thing has to do with the other. 

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8 hours ago, John&LaLa said:

 

Not sure why a TA would object. Pretty sure they get paid

 

They have to opt in to the marketing email section in order to participate and many who have opted out aren't eligible for the RoyalUP program.

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