trouble seeing cruise reservation on "new" website

[alwaysflyin]

Hey all, I know that the website isn't that new but I simply cannot see my cruise, even when I submit all the information.  What happens is that website seems to realize that I have a reservation, because it then flashes the date and ship, but goes to a screen that shows that I have 0 reservations.  Anyone have a fix for this?  Thanks!

[Goofyfanatic]

Have you tried to use the link a  missing cruise link at the top right?

Edited November 28, 2018 by Goofyfanatic
misspell

[Clarea]

5 minutes ago, alwaysflyin said:

Hey all, I know that the website isn't that new but I simply cannot see my cruise, even when I submit all the information.  What happens is that website seems to realize that I have a reservation, because it then flashes the date and ship, but goes to a screen that shows that I have 0 reservations.  Anyone have a fix for this?  Thanks!

 

Try the normal workarounds: clear cookies, clear cache, private browsing mode, different browser.

[alwaysflyin]

15 minutes ago, Goofyfanatic said:

Have you tried to use the link a  missing cruise link at the top right?

 

Yes, that's actually the link that I am using.

[alwaysflyin]

13 minutes ago, Host Clarea said:

 

Try the normal workarounds: clear cookies, clear cache, private browsing mode, different browser.

 

Will try, thanks!

[alwaysflyin]

Switching to Chrome was all it took, thanks!

[Clarea]

2 minutes ago, alwaysflyin said:

Switching to Chrome was all it took, thanks!

 

You're welcome and thanks for reporting back.