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tony1961w

A note about the (terrible) PO Cruise booking and customer service

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On ‎4‎/‎24‎/‎2019 at 2:38 AM, 2BACRUISER said:

Have to say P&O need to teach their customer service peeps some geography. I live in Yorkshire but when I went to book a fly cruise to Malta they couldn't understand why I wasn't interested in flying out of Bristol or Belfast 🤔🤨🙄. I since booked with Marella going out of Newcastle. 🚢👌

Those airports won't help you for that cruise either.😋

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Our TA did ring us after a price drop; she had done the maths, and allowing for the lost deposit we would be about £150 better off, but we would lose the adjacent cabins we had booked.

 

Left things as they were.

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