Jump to content
Cruise Critic Community
msmayor

Linking record locators?

Recommended Posts

Looking to the travel experts here...

 

My husband and I are flying from PHL to LAS in April on American Airlines - it's a business trip for me (conference) and husband is tagging along, so my ticket is on the Company and husband's ticket is on me.

 

On a whim, I decided to see what I could get with my Amex points and discovered I had just enough to get a first-class ticket for him.  Thanks to the incredibly generosity of my boss, he told me I could buy a ticket in first as well and expense it.  

 

There wasn't a way for me to get one ticket for cash and one for points on the same locator - I had to get them separately.  No issues getting same flights, and was able to immediately select seats for both tickets.  I'd like to somehow make sure that AA knows we are traveling together because, well, you never know what can happen.   Is there a way to do this, and if so is it just as simple as calling AA and asking them to link the tickets?

Share this post


Link to post
Share on other sites
1 hour ago, msmayor said:

Is there a way to do this, and if so is it just as simple as calling AA and asking them to link the tickets?

 

34 minutes ago, terry&mike said:

Yes, they can link the reservations. Just give them a call.

 

Just don't overestimate what the linking will do. In many airlines' systems, it's nothing more than a manual comment that appears in each booking record that records that there's a link to another passenger on the same flight. If things go pear-shaped, the agent reading each booking record (perhaps at speed, under high pressure) may or may not see it for themselves. The existence of the notes won't necessarily mean that the "linking" will get noticed or acted on, although it's nice when it happens.

Share this post


Link to post
Share on other sites
11 hours ago, Globaliser said:

 

 

Just don't overestimate what the linking will do. In many airlines' systems, it's nothing more than a manual comment that appears in each booking record that records that there's a link to another passenger on the same flight. If things go pear-shaped, the agent reading each booking record (perhaps at speed, under high pressure) may or may not see it for themselves. The existence of the notes won't necessarily mean that the "linking" will get noticed or acted on, although it's nice when it happens.

That happened to my brother and I a few years ago coming back from LAS.  I had status on AA, so linked our reservations (we were coming at different times from different places, but leaving on the same flight to DFW) which allowed him better seats on the return trip. We had an equipment change on the return, and AA split us up leaving LAS onto two different flights. I called and had us put back on the same one. Of course it went from a new A321 to a POS LUS A321.

Share this post


Link to post
Share on other sites

You can have an agent link the reservations, but as mentioned already, it may be meaningless.  In an automatic rebooking situation, the computer cannot "see" the manually entered comment and will still treat the reservations and two independent reservations.  Only an actual person who takes the time and/or initiative to read the comments screen will see that you are flying together. 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Forum Jump
    • Categories
      • 2019 Cruisers' Choice Awards
      • NCL Sail-Away Giveaway Sweepstakes - Win a 7-Day Cruise on Norwegian Joy!
      • Forum Assistance
      • New Cruisers
      • Community Contests
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Member Cruise Reviews
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...