Jump to content
Cruise Critic Community

Epic Interrupted

Briji04

By Briji04,
in Norwegian Cruise Line

 Share

Recommended Posts

Mr. California

Mr. California

Posted
Posted
6 hours ago, chengkp75 said:

No, they are not "career enders".  The company is required to have in place a document called the ISM (International Safety Management) code, which must delineate the company's policies and procedures for nearly every phase of company operation, both ashore and onboard.  This document will outline the proper procedures and policies for conducting a docking operation, for every member of the "bridge resource team" (the officers and crew on the bridge), the officers and crew at the mooring stations fore and aft, and the engineering staff.  Yes, there will be an internal investigation of this incident, as required by the ISM, as well as investigations by the USCG (because it was a US port), the Bahamas Maritime Authority, and the classification society all as required under ISM, and part of this investigation will be to determine if the policies and procedures in the ISM need revision.

 

But, if the Captain was found to have followed the published policies and procedures as stated by the company's ISM code, then he cannot be found negligent, and there won't be any disciplinary action taken.  Things happen.  The ISM policies and procedures are written to mitigate as many adverse outcomes as possible, but it is never possible to predict every possible risk or even find an economical way to mitigate a very small percentage risk.

Thanks for your reply. Your perspective is  very informative.

  • Like 1
Link to comment
Share on other sites
chengkp75

chengkp75

Posted
Posted
3 hours ago, fstuff1 said:

 

wait.. the chief engineer is also responsible for the ship's structure AS WELL AS THE ENGINES?

i would have thought the staff capt be incharge since the deck is his area of responsibility?

 

 

3 hours ago, shof515 said:

 

the chief engineer is the ship mr fix it. they have to fix and repair pretty much anything. the staff captain just does the technical side of the ship 

Old, old saying in the merchant marine:  "it's the Chief's ship, he just lets the Captain drive it".  Most deck officers have a rudimentary knowledge of ship construction, but typically are not involved, and so don't get much experience with structural repair.  When it comes to maintaining or repairing everything on the ship, that is the Chief's responsibility.  The Staff Captain, as head of the deck department will oversee operational maintenance, like washing, painting, varnishing, and lubrication and inspection of "running rigging" (things like the anchor chain, and the lifeboat davit wires), and keeping the fire and emergency gear (hoses, firemen's suits, extinguishers, lifejackets and lifeboat supplies) inspected and renewed.

 

The Chief Engineer has, typically, three main subordinates:  The Staff Chief Engineer has day to day responsibility for the engineering department, and also primary responsibility for all maintenance outside the engine room.  The Chief Electrical Engineer has responsibility for all things electrical and electronic.  And the First Engineer has responsibility for all engine room operation and maintenance.

  • Like 3
  • Thanks 1
Link to comment
Share on other sites
sharlon

sharlon

Posted
Posted

I have been following closely as we sail Saturday. I have a friend who is currently on the Epic. She posted this morning that they are on their way to the Bahamas on only one engine. Not sure why she assumes that (were they told, did she hear it somewhere, who knows). At this point, we would be happy to take a refund for our sailing next week and make alternate plans. 

Link to comment
Share on other sites
reallyitsmema

reallyitsmema

Posted
Posted
1 hour ago, Briji04 said:

I’m the OP. I think NCL is doing the best they can in the situation. I never felt unsafe once. However, if you read some of the things ppl are saying to the media or on twitter you’d think we were sitting in the dark while the band played on.  

The ship maintained power the entire time. We just reduced speed to almost stopped while they checked out the engines before deciding to go to San Juan. 

 

Passengers are eating NCLs food. They are definitely taking advantage of their beverage package. They are  hogging deck chairs and spending money in the casino.  Then complaining they are only getting 50% off.

 

Yeah we skipped a couple of ports. Life is full of disappointments. But we are all still alive. 

 

Any updates on the engine issues?  Did they announce why you are actually going to Freeport?  I have family that is on Saturday's sailing and they are concerned.  Thanks for any information you can offer.

Link to comment
Share on other sites
ggooglyboogly

ggooglyboogly

Posted
Posted
1 hour ago, chengkp75 said:

 

Old, old saying in the merchant marine:  "it's the Chief's ship, he just lets the Captain drive it".  Most deck officers have a rudimentary knowledge of ship construction, but typically are not involved, and so don't get much experience with structural repair.  When it comes to maintaining or repairing everything on the ship, that is the Chief's responsibility.  The Staff Captain, as head of the deck department will oversee operational maintenance, like washing, painting, varnishing, and lubrication and inspection of "running rigging" (things like the anchor chain, and the lifeboat davit wires), and keeping the fire and emergency gear (hoses, firemen's suits, extinguishers, lifejackets and lifeboat supplies) inspected and renewed.

 

The Chief Engineer has, typically, three main subordinates:  The Staff Chief Engineer has day to day responsibility for the engineering department, and also primary responsibility for all maintenance outside the engine room.  The Chief Electrical Engineer has responsibility for all things electrical and electronic.  And the First Engineer has responsibility for all engine room operation and maintenance.

 

As a former deck officer - can confirm (Mass Maritime '06) hahahahaha 

 

 

  • Like 1
Link to comment
Share on other sites
GregD

GregD

Posted
Posted
1 hour ago, ggooglyboogly said:

 

As a former deck officer - can confirm (Mass Maritime '06) hahahahaha 

 

 

Texas A&M '09!!

 

Yeah I'd have no clue how to weld but I can tell you everything about Furuno AIS and Radars haha.

But one thing that I always wondered was cruise ships have the additional 'Staff Captain' in addition to a 'Chief Mate.' Does anyone know where he fits into things. 

Link to comment
Share on other sites
ggooglyboogly

ggooglyboogly

Posted
Posted
12 minutes ago, GregD said:

Texas A&M '09!!

 

Yeah I'd have no clue how to weld but I can tell you everything about Furuno AIS and Radars haha.

But one thing that I always wondered was cruise ships have the additional 'Staff Captain' in addition to a 'Chief Mate.' Does anyone know where he fits into things. 

 

Ha nice - I work with some Aggies. 

 

Not sure on the differential between Staff Captain and Chief Officer  but here's a cool article on a day in the life of a staff captain - http://www.cruisemates.com/articles/kukiside/staffcaptain.cfm

  • Like 1
Link to comment
Share on other sites
chengkp75

chengkp75

Posted
Posted
1 hour ago, GregD said:

Texas A&M '09!!

 

Yeah I'd have no clue how to weld but I can tell you everything about Furuno AIS and Radars haha.

But one thing that I always wondered was cruise ships have the additional 'Staff Captain' in addition to a 'Chief Mate.' Does anyone know where he fits into things. 

 

55 minutes ago, ggooglyboogly said:

 

Ha nice - I work with some Aggies. 

 

Not sure on the differential between Staff Captain and Chief Officer  but here's a cool article on a day in the life of a staff captain - http://www.cruisemates.com/articles/kukiside/staffcaptain.cfm

Chief Officer runs the Deck Department (able seamen, ordinaries, bosun, bosun's mate (ass't bosun)).  Staff Captain heads the Marine Department, which includes Medical, Security, Environmental, and Safety, as well as the Deck Department.  Staff Captain is also the disciplinary head, he holds the Staff Captain's Mast for disciplinary action.  Staff Captain is more like a cargo ship's Captain, while the Captain is more the CEO of the ship, overseeing the Marine, Engineering, and Hotel departments.  We called the Captain the "mayor", the Staff Captain the "Police Chief", and the Staff Chief the "Fire Chief", as he was the on-scene commander for all emergencies.

 

Even more confusing to commercial ship deck officers, cruise ships will have a First Officer, in addition to the Chief Officer.  The First Officer, along with two Second Officers, are the senior officers of the watch, and then there will be 3 or more Third Officers, some of whom are designated as junior officer of the watch.

Link to comment
Share on other sites
peachgrill

peachgrill

Posted
Posted
13 minutes ago, Briji04 said:

Captain just announced we are headed straight to Port Canaveral. We will arrive Saturday.  No stop at GSC. They will be giving us 100% of our cruise fare in return. 

 

Wow! Sorry to hear this but great about the refund. Do you still get 50% off a future cruise as well? 

  • Like 1
Link to comment
Share on other sites
GeezerCouple Holiday Sharing Rare

GeezerCouple

Posted
Posted
4 minutes ago, peachgrill said:

 

Wow! Sorry to hear this but great about the refund. Do you still get 50% off a future cruise as well? 

 

Isn't 100% cash refund enough?

They didn't get to the destinations desired, but they got a full week of an "all inclusive"!


I'm surprised NCL is doing this, but giving a "cruise credit" just doesn't cut it under similar circumstances.

 

GLAD that NCL is doing something "right" about this, at least.

(And yes, I fully recognize that some people took precious vacation time, and did not get to "where they wanted/planned to go".  But it's not like they sat in a Motel 6 for a week.  Then they clearly would have had to give 100% refunds.  This is much better.)

 

GC

  • Like 4
  • Thanks 2
Link to comment
Share on other sites
MrMarc

MrMarc

Posted
Posted
19 minutes ago, Briji04 said:

Captain just announced we are headed straight to Port Canaveral. We will arrive Saturday.  No stop at GSC. They will be giving us 100% of our cruise fare in return. 

I think that is much better than only 1/2 your fare back and spending a couple of hours in port when nothing is even open.  Hopefully, you have enjoyed a week on the ship and will get to do it again sometime.  Be careful of the 1/2 off offer though.  In the past, I found that  1/2 off full fare was usually more than they were actually charging except for holiday weeks.

Link to comment
Share on other sites
peachgrill

peachgrill

Posted
Posted
Just now, GeezerCouple said:

 

Isn't 100% cash refund enough?

They didn't get to the destinations desired, but they got a full week of an "all inclusive"!


I'm surprised NCL is doing this, but giving a "cruise credit" just doesn't cut it under similar circumstances.

 

GLAD that NCL is doing something "right" about this, at least.

(And yes, I fully recognize that some people took precious vacation time, and did not get to "where they wanted/planned to go".  But it's not like they sat in a Motel 6 for a week.  Then they clearly would have had to give 100% refunds.  This is much better.)

 

GC

 

Oh, I fully agree, I’m just curious since we were supposed to be on board lol. I’m happy they are making it right since we are planning to rebook and this makes me feel better about them trying to make things right. 

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share
Go to topic listing
  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • ANNOUNCEMENT: Set Sail Beyond the Ordinary with Oceania Cruises
      • ANNOUNCEMENT: The Widest View in the Whole Wide World
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...