Jump to content

RCCL Visa Point redemption for OBC


ExPAGirl
 Share

Recommended Posts

Just wondering if anyone has redeemed points from their RCL credit card for OBC and can share, if you remember, when the OBC was posted to your reservation.  I redeemed points today for a sailing at the end of April and was hoping to use OBC to purchase shore excursions sooner rather than later since it's a TA.  I called the 888 number and was told the OBC would not be posted to my reservation until 1-2 weeks before sailing. Not really happy with the timeline and I was told "that's the policy". The website for redeeming points doesn't provide any indication of that term or condition. TIA for any feedback.

Link to comment
Share on other sites

I redeemed points online and received an email confirmation about a week ago, then called yesterday.  The guy I spoke to said they had to get special approval to post the points early.  I explained that I wanted to use the points to book excursions before they filled up.  Our cruise is mid May.  I was on hold for a bit while he waited on another department, but eventually came back and said they had agreed, and that I would see the points in a few hours.  I saw them in about 10 minutes.

Link to comment
Share on other sites

It (the OBC) is returned to your card as a cash credit if it is not used, but you will also lose the bonus (double) points that you earned because it was a Royal Caribbean purchase/return. It is possible to have a negative point balance. 

Edited by Coralc
  • Thanks 1
Link to comment
Share on other sites

8 hours ago, JCJR824 said:

If you transfer points for OBC and don’t use it all will it be returned to the card as points or is it lost?

 

Points are never returned to the card.

 

If you have OBC left from the points redemption, you can get a cash refund from Guest Services on the last day.  If you don't get the refund, then they will refund the balance to the credit card used to secure your onboard account.

  • Like 1
  • Thanks 1
Link to comment
Share on other sites

Hi, yes I have used it several times. You will get a receipt for your onboard credit when you make the purchase. Just keeps up with you in case there’s any issues. I have never had any problems and no it does not show up till a couple weeks before the cruise

Link to comment
Share on other sites

We've redeemed points for OBC, Stateroom  upgrades, and "free" cruises, and the upgrades and free cruises are usually applied immediately. The OBC seems to have no rhyme or reason to when it gets applied. Sometimes it shows up within a matter of days, sometimes a few weeks before the cruise, and sometimes not before we board the actual cruise. We always bring our receipts and other documentation with us when we board, and there's only been one occasion when we needed to use it at guest services to get the obc applied properly.

Link to comment
Share on other sites

56 minutes ago, orville99 said:

 .... The OBC seems to have no rhyme or reason to when it gets applied.  ...

 

I suspect it depends on the backlog that the redemption people have.

  • Like 1
Link to comment
Share on other sites

It used to be that you could ask BoA and they would credit faster.

 

But recently, it seems that Royal is not putting credit on the account until 2 weeks before, no matter when BoA makes the transfer

 

Link to comment
Share on other sites

I redeemed 25000 points back in January for my March 23rd Cruise on Anthem.  This was applied to my planner as of this morning - perhaps over the weekend  as I was not online much over the last 2 days  I am 19 days out...  

Link to comment
Share on other sites

On 3/3/2019 at 11:06 AM, ExPAGirl said:

Thanks everyone, really appreciate the feedback.

 

Last Oct, 2018, I received my BoA OBC about 4 weeks prior to the cruise, less than a week after requesting it.  Spent it all in the Cruise Planner before ever getting on-board.  So I guess it was more like a PCC (Pre-Cruise Credit). lol

Link to comment
Share on other sites

9 minutes ago, gfargo53 said:

hi all

is there a website somewhere that tells you how much your points are worth

as I have 30,000 points accumulated but how much in obc are they worth???

 

A point is a penny. So you have $300 of OBC.

 

Plus, I "think" the smallest denomination of OBC is $50 increments. So if you have 34,500 points ($345), you can only take out $300. The remaining 450 points ($45) remains on the card. Not sure if they still roll off after 5 years.

Link to comment
Share on other sites

52 minutes ago, HBE4 said:

 

A point is a penny. So you have $300 of OBC.

 

Plus, I "think" the smallest denomination of OBC is $50 increments. So if you have 34,500 points ($345), you can only take out $300. The remaining 450 points ($45) remains on the card. Not sure if they still roll off after 5 years.

thanks that helps alot

Link to comment
Share on other sites

3 hours ago, GJM said:

Where can you see your OBC on the cruise planner, I just redeemed points and don't see them

 

Visa points OBC redemptions are processed in order of sailing date.  You may have to wait until a few weeks before your cruisise before the OBC shows up.  It will be a pop-up when you enter the cruise planner.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • ANNOUNCEMENT: Set Sail Beyond the Ordinary with Oceania Cruises
      • ANNOUNCEMENT: The Widest View in the Whole Wide World
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...