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HAVEN Benefits Upgrade?


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I am new to NCL and we are bidding on a Haven suite from a Mini Suite.  I have read a few comments here about not getting some benefits in the Haven since it was an upgrade and not original booking.  Can anyone elaborate on which benefits you do not get by doing it this way?  Thank you!

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You'll get all of the normal Haven amenities such as butler, concierge, access to all Haven facilities, restaurant etc.  What you don't get are any extra Free at Sea perks that weren't included with your initial reservation.  People whose initial booking is in the Haven get all the perks being offered at time of booking.  If during your initial booking you only got to pick two, you wouldn't automatically get the other benefits that had been offered.  Does that make sense?

 

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You get the vast majority of the benefits. What you don't get...to my recollection:

 

  • Booking the Haven outright gets you double-points for the cruise; if you bid up, you just get the regular amount of points.
  • You won't get your luggage tags mailed to you (with a welcome letter and everything), so you'll still have to print them out like everyone else.
  • You'll retain the same free-at-sea perks that you got when you booked. Suites used to get all the perks included and not have to pay gratuities on them, but that has since gone by the wayside.
  • Suites have a pre-cruise concierge service, to make special requests. You may still get this with an upgrade bid, but the time your bid processes, you're practically about to leave anyway, so it may not be as useful.

One perk you do get over those who booked the Haven outright: if you've prepaid your gratuities prior to the upgrade (maybe even prior to sailing), you stay at the lower, non-suite rate. If you pay onboard, you'll pay the suite rate.

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13 hours ago, SparklingBlonde said:

Thanks everyone! We booked a sail away rate so we skipped all the “free” perks. Fingers crossed one of our bids gets excepted. 

That would mean it gets bypassed.

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1 hour ago, dexddd said:

That would mean it gets bypassed.

I do not agree. If they weren’t interested in my offers based on the initial price I paid there would be no reason to send me a bidding invitation. 

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4 hours ago, SparklingBlonde said:

I do not agree. If they weren’t interested in my offers based on the initial price I paid there would be no reason to send me a bidding invitation. 

Yes, I was just poking fun.

 

Good luck on the bidding process.

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