Native Choice Contact information?

[kdnmom]

I realize that this is a long shot, but does anyone have any alternative contact email addresses or phone numbers for Native Choice Tours in Costa Maya?

 

We booked (and paid for) a private tour with them for 3/18.  I just realized yesterday that it got transcribed incorrectly from the original email thread and is listed in the confirmation email as 3/8.  I've been attempting to contact them to straighten it out since yesterday morning.  I've emailed two different email addresses (help@thenativechoice.com and reservations@thenativechoice.com) with no response and have attempted to call two different numbers (+52(998)869-4000 - no answer,  +52(983)103-5955 - call cannot be completed as dialed).  Getting anxious that we'll have paid them and will be out of luck come tour time...

 

Thanks in advance!

[c-leg5]

16 minutes ago, kdnmom said:

I realize that this is a long shot, but does anyone have any alternative contact email addresses or phone numbers for Native Choice Tours in Costa Maya?

 

We booked (and paid for) a private tour with them for 3/18.  I just realized yesterday that it got transcribed incorrectly from the original email thread and is listed in the confirmation email as 3/8.  I've been attempting to contact them to straighten it out since yesterday morning.  I've emailed two different email addresses (help@thenativechoice.com and reservations@thenativechoice.com) with no response and have attempted to call two different numbers (+52(998)869-4000 - no answer,  +52(983)103-5955 - call cannot be completed as dialed).  Getting anxious that we'll have paid them and will be out of luck come tour time...

 

Thanks in advance!

 

Assuming you are calling from North America are you dialing country exit code before the number you listed?

[kdnmom]

c-leg5, yes, I'm dialing 011 before the numbers above.  Thanks for the thought, though!

[c-leg5]

1 minute ago, kdnmom said:

c-leg5, yes, I'm dialing 011 before the numbers above.  Thanks for the thought, though!

 

Ok sorry, - I was hoping that might be a simple explanation why you were getting call cannot be completed.

[kdnmom]

Follow-up info.  They did finally reply to my emails and it's all straightened out.