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cruisefun77

My Time Dining Reservations Gone

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Posted (edited)

I booked all 7 nights of My Time Dining at a specific time and received email confirmations.   Now, there's no specific times showing on My Calendar.  The calendar now only says "at your leisure" for time.  Any suggestions on how I can get this resolved?  Is there a Crown and Anchor email address I can use?  Planning for a vacation is stressful when the websites don't work correctly. 

Edited by cruisefun77

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There's nothing to resolve, that's Royal's website.

 

I believe if you look in your order history, you will see your reservations.

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1 minute ago, Host Clarea said:

There's nothing to resolve, that's Royal's website.

 

I believe if you look in your order history, you will see your reservations.

Thanks.  I looked in order history and do see them.  Do you think I am good to go?  Just hate starting over and wasting time to resolve once I get on the ship.

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7 minutes ago, cruisefun77 said:

Thanks.  I looked in order history and do see them.  Do you think I am good to go?  Just hate starting over and wasting time to resolve once I get on the ship.

 

This has been reported many times, and it's always been fine.

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That's how it is in my planner as well. At your leisure on the calendar and the time showing up in the order history. I took a screen shot of the order history list of time, mostly for my benefit as the times are close, but slightly different depending on the day and I don't want to mix up times.

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If you use the 3-block schedule at a glance, where you hover the mouse to see your schedule each day, you will see the time.  Just bad IT at work on the detail schedule view.

 

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23 hours ago, cruisefun77 said:

I booked all 7 nights of My Time Dining at a specific time and received email confirmations.   Now, there's no specific times showing on My Calendar.  The calendar now only says "at your leisure" for time.  Any suggestions on how I can get this resolved?  Is there a Crown and Anchor email address I can use?  Planning for a vacation is stressful when the websites don't work correctly. 

If I use the website I see the same thing.

However, I had gotten confirmation email with the correct time when I first booked it.

 

If I use the Royal App on my cell phone , it shows the correct My Time Dining reservation. 

 

I came to the conclusion that I am good.

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