Ocean Medallion Question Thread - Part 1

[Lucky TGO]

1 hour ago, caitlyn20 said:

I couldn't find a template, so just took a photo from my cruise last year and had it printed as a wallet size.  Then cut it out.  I'm pretty happy with it.

It looks great 👍 very nice!!

Tony

[paul929207]

5 hours ago, POF1234 said:

Another related question, 

 

I purchased the internet package - do they issue you a password ? How does it actually work ?  

Instructions for setting up WiFi will be in the Princess Patter for embarkation day. If you have trouble, go to the internet cafe

[Musky Ike]

3 hours ago, caitlyn20 said:

I couldn't find a template, so just took a photo from my cruise last year and had it printed as a wallet size.  Then cut it out.  I'm pretty happy with it.

I did the same thing today. different background photos on each side. The included one worked well as a template.

[POF1234]

5 hours ago, olegna said:

 

Currently rates are $10 per day or $7.50 per day if you are elite and trade in your free minutes. 

 

24-Hour Internet Cafe and Internet Access

Guests are welcome to use the internet terminals in our 24-hour Internet Café to access our free OceanConcierge application and purchase satellite internet plans to access web-based email accounts, news, and more. Plans can be used in the café or on your own wireless-enabled device by using the ship’s Wi-Fi network from the comfort of your stateroom and all guest accessible public areas.

To access satellite internet, first log in to OceanConcierge. You will need to enter credentials and create your own login name and password. Afterwards, select Internet and you will be redirected to the Plan Selection page where you can choose between daily or voyage length plans.

With these plans, you do not need to logout when you finish your session. Please be aware that we will log you out after 24 hours in order to conserve the network in consideration of other guests. For basic questions about logging in, please speak to anyone from the Passenger Services Desk or the Digital Communications Manager. The manager's hours are posted at the desk, in OceanConcierge, and in the Princess Patter. 

Printing is available for the internet terminals located in the café.

 

 

 

Sorry to be extremely dense, but what is OceanConcierge and how do I get it.  I have the medallion net downloaded as well as the others that don't seem to be integrated.  I don't see anything APP store called OceanConcierge .... 

 

Medallion has been kind of odd.  Earlier today Compass had me on the Regal (now corrected ) , and the Ocean Journeys is starting day 1 not as embarkation, but as the sea day before.  my itinerary is fine though.  

 

Thanks for your help, I just couldn't find any details on the Princess website.  

[olegna]

 

8 hours ago, POF1234 said:

Another related question, 

 

I purchased the internet package - do they issue you a password ? How does it actually work ?  

 

Currently rates are $10 per day or $7.50 per day if you are elite and trade in your free minutes. 

 

24-Hour Internet Cafe and Internet Access

Guests are welcome to use the internet terminals in our 24-hour Internet Café to access our free OceanConcierge application and purchase satellite internet plans to access web-based email accounts, news, and more. Plans can be used in the café or on your own wireless-enabled device by using the ship’s Wi-Fi network from the comfort of your stateroom and all guest accessible public areas.

To access satellite internet, first log in to OceanConcierge. You will need to enter credentials and create your own login name and password. Afterwards, select Internet and you will be redirected to the Plan Selection page where you can choose between daily or voyage length plans.

With these plans, you do not need to logout when you finish your session. Please be aware that we will log you out after 24 hours in order to conserve the network in consideration of other guests. For basic questions about logging in, please speak to anyone from the Passenger Services Desk or the Digital Communications Manager. The manager's hours are posted at the desk, in OceanConcierge, and in the Princess Patter. 

Printing is available for the internet terminals located in the café.

 

 

-------------

 

While Onboard, go to

https://caribbean.princess.com

 

This is free and will give you

Account info

Daily events

Chat

Etc

.much easier and more comprehensive 

 

 

 

 

[leck57]

3 hours ago, POF1234 said:

 

Sorry to be extremely dense, but what is OceanConcierge and how do I get it.  I have the medallion net downloaded as well as the others that don't seem to be integrated.  I don't see anything APP store called OceanConcierge .... 

 

Medallion has been kind of odd.  Earlier today Compass had me on the Regal (now corrected ) , and the Ocean Journeys is starting day 1 not as embarkation, but as the sea day before.  my itinerary is fine though.  

 

Thanks for your help, I just couldn't find any details on the Princess website.  

 

When you login on board the Ocean Concierge connection tab appears. You can't get it beforehand. It was the main feature I used on the Royal last week as it has the Patter and access to your room account.

[leck57]

9 hours ago, POF1234 said:

Another related question, 

 

I purchased the internet package - do they issue you a password ? How does it actually work ?  

 

When you board there will be a card in your cabin - it says to activate your internet package, visit the Internet café. However on the back of the card it had instructions how to Login so I tried it and connected straight away - no need to visit the Internet café. From memory I typed in login.com in to my browser and the login instructions came up. I think it required your date of birth and cabin number. From there it obviously recognised that you had purchased the package and it all connected. The good thing was you don't even have to log off.

[Adventures ahead]

On 8/24/2019 at 7:37 PM, nusail said:

I'm Ocean Ready but a Canadian resident so need to pick up my OM at the port in Vancouver. Can anyone who's been in that situation explain what embarkation will be like? Will being Ocean Ready make any difference if I don't already have the medallion?

 

We recently boarded in Southampton on the Crown. Princess staff at check-in were greeting and re-directly people. We were Ocean Ready at home and, yes, it will speed up your embarkation. We were issued our medallions, given a boarding number, and told the medallions would begin to work as soon as we were within wifi distance of the ship. We arrived at about 11am and are Elite. There was no line and we walked right onboard.  We noticed a waiting area with almost no one in it.

 

We were travelling with another couple, both with iPhones, and went to the Internet cafe to get sorted out with a shortcut for logging in and out of our complimentary minutes. They showed us how to add Shipmates in Ocean Compass and access the Concierge app (that you don't need minutes for). No password needed, just your cabin number and birthdate. There was also a Medallion desk next to the photo area where staff could show you how to use the medallions onboard if you needed help. If not upgrading to the unlimited internet package, it's important to log out. The screen says/repeats something like 'Get online now' that you need to tap again to get to the next screen where you actually Log Off!

 

We really liked the convenience of the medallions and weren't concerned about privacy. In fact, the cabin steward can tell if you're in your cabin making their job easier and fewer interruptions for you. You can still use a Do Not Disturb/Make up my room sign if you wish. After we both authorized Shipmates by cabin number and name, we could tell if our travelling companions were still at breakfast, back in their cabin or already at a meeting point that saved a lot time and running around. Without smart phones, we could have located them from a screen near certain elevators. It was easy to put the lanyard on when ready to disembark, then tap and go to get off and on the ship. Otherwise, the medallion was in my bag.

 

Occasionally, it appeared that the Shipmate function wasn't working. I just made sure I was still on the ship's wifi and/or logged out and back into Ocean Compass. Remember that the people you're trying to find may be on the move! We're sorry that our next cruises won't have the Medallion!

Edited August 26, 2019 by Adventures ahead

[POF1234]

14 hours ago, leck57 said:

 

When you board there will be a card in your cabin - it says to activate your internet package, visit the Internet café. However on the back of the card it had instructions how to Login so I tried it and connected straight away - no need to visit the Internet café. From memory I typed in login.com in to my browser and the login instructions came up. I think it required your date of birth and cabin number. From there it obviously recognised that you had purchased the package and it all connected. The good thing was you don't even have to log off.

perfect, thanks

[AF-1]

On 8/25/2019 at 11:52 AM, POF1234 said:

Another related question, 

 

I purchased the internet package - do they issue you a password ? How does it actually work ?  

You should have paperwork waiting in your stateroom saying you bought the internet package and how to log on

[alwayssingin]

Do the medallions have the current time on them, like a watch?

[MountainEER74]

Question about the MedallionNet Voyage package.  Does that allow one device at a time? Can that be shared with my spouse by signing off and letting her sign on? Can you still access the ships wifi for medallion purposes without being connected to internet? 

[alwayssingin]

Okay. I'm so confused! How many apps do I need to download? I see Ocean Ready, Medallion Class, and Compass mentioned in threads. Do I need to download all of these? Are there others?  Am I going to have to carry my phone with me on the ship? 

 

Sorry, just a bit overwhelmed. 

[olegna]

2 hours ago, alwayssingin said:

Do the medallions have the current time on them, like a watch?

No display capibility. 

Just a tracker. 

 

[olegna]

2 hours ago, MountainEER74 said:

Question about the MedallionNet Voyage package.  Does that allow one device at a time? Can that be shared with my spouse by signing off and letting her sign on? Can you still access the ships wifi for medallion purposes without being connected to internet? 

You can purchase 1 device or multiple device package. On the 1, you can log out for 1 and in for another. 

 

Do not need the phone. Just lose out on some functionality. 

[MountainEER74]

52 minutes ago, olegna said:

You can purchase 1 device or multiple device package. On the 1, you can log out for 1 and in for another. 

 

Do not need the phone. Just lose out on some functionality. 

 

Thanks  for the reply Olegna.

 

Between my wife and I we have 4 devices, a phone and tablet each. Princess is offering the 4 device package for $14.99 a day which would come out to about $225.00 for our cruise. Or we could each get the single device package for $100.00, or share the single device package, taking turn signing off and on. I want to make sure that signing on to the ships wifi for using Medallion services such as ordering drinks is separate from signing on to use the internet. Just trying to understand how this works so we can decide the best package for us.

[AF-1]

3 hours ago, alwayssingin said:

Okay. I'm so confused! How many apps do I need to download? I see Ocean Ready, Medallion Class, and Compass mentioned in threads. Do I need to download all of these? Are there others?  Am I going to have to carry my phone with me on the ship? 

 

Sorry, just a bit overwhelmed. 

Let me try and answer your question or questions.  You do not need to carry your phone with you on the ship.  There will be digital screens by all the elevators on every floor.  The digital screens allows you to see what is happening around the ship.  You can locate your family and friends with the digital screen.  Most people use their phones onboard with the wifi package; which you don't need if you want to leave your phone in the cabin safe.  If you download the medallion class app; you should be ok.  Right now you may be overwhelmed;  but once you get on the ship and start using your new medallion (which are pretty cool); and you get comfortable with using it; you may want to then start using your phone; but if you don't want to buy the internet package; that's ok too.  The daily patters will be available thru the medallion class app on your phone.. Like I mentioned; if you want to leave your phone in your cabin safe; then you can bring the daily patters (paper copy) with you or use the digital screens to access the patters.  Hope this helps

[AskOceanMedallion]

9 hours ago, alwayssingin said:

Okay. I'm so confused! How many apps do I need to download? I see Ocean Ready, Medallion Class, and Compass mentioned in threads. Do I need to download all of these? Are there others?  Am I going to have to carry my phone with me on the ship? 

 

Sorry, just a bit overwhelmed. 

@alwayssinginNo need to worry. The MedallionClass app puts all the digital experiences at your fingertips. It's what to use to get OceanReady before you leave home to expedite your arrival on embarkation day. And once you're on board, you can find venues and locate your shipmates (OceanCompass), order food & drink (OceanNow), play games (PlayOcean and Ocean Casino), and more by interact with those additional experiences however you'd like - by using your smart device, interacting with the portals (digital displays) found throughout the ship or using your stateroom TV.  So if you prefer to take a vacation from your device, you can, and don't have to worry about missing a thing.

[Debbdo]

I have previously downloaded OceanReady app  on my android phone and entered all information. Do I now need to uninstall it and download the new version or do I just download the new apps (OceanNow, OceanCompass, etc)? Sorry if this is a repeat question, but I couldn't find the answer. 

[dweidensaul]

How far in advance  of my sailing should I be able to link my reservation in the Medallion Class app?  I've entered my name and booking # exactly, but it cannot find it.  It is easily visible on the website's Cruise Personalizer though.  I'm still 197 days out at this point. Any knowledgeable answer is appreciated.  I don't want to spend time on phone with Princess unless absolutely necessary.  You all know the answer, right?  😀

[Lucky TGO]

44 minutes ago, Debbdo said:

I have previously downloaded OceanReady app  on my android phone and entered all information. Do I now need to uninstall it and download the new version or do I just download the new apps (OceanNow, OceanCompass, etc)? Sorry if this is a repeat question, but I couldn't find the answer. 

Just installed the Medallion Class app and you will have all of them. Once you have the Medallion Class app installed all you have to do is enter your Ocean Ready password and you’re all done . It will have all the information that you had on the OceanReady® app. 

Tony

[Lucky TGO]

17 minutes ago, dweidensaul said:

How far in advance  of my sailing should I be able to link my reservation in the Medallion Class app?  I've entered my name and booking # exactly, but it cannot find it.  It is easily visible on the website's Cruise Personalizer though.  I'm still 197 days out at this point. Any knowledgeable answer is appreciated.  I don't want to spend time on phone with Princess unless absolutely necessary.  You all know the answer, right?  😀

I was told not until after your final payment is made. 

Tony

[Debbdo]

8 minutes ago, Lucky TGO said:

Just installed the Medallion Class app and you will have all of them. Once you have the Medallion Class app installed all you have to do is enter your Ocean Ready password and you’re all done . It will have all the information that you had on the OceanReady® app. 

Tony

 

Thanks Tony!

 

I checked the google play store and found:

OceanReady (which I have)

OceanCompass

OceanView

PlayOcean

 

I cannot find anything named "Medallion Class" app even after Googling it.  Am I missing something?

 

Debbie 

[donswife]

10 minutes ago, Lucky TGO said:

Just installed the Medallion Class app and you will have all of them. Once you have the Medallion Class app installed all you have to do is enter your Ocean Ready password and you’re all done . It will have all the information that you had on the OceanReady® app. 

Tony

 

Currently, when I click on Play Ocean, it prompts me to download the app, which I took off my phone when I got Medallion Class app. I just want to visit my fish 😏

[Debbdo]

2 minutes ago, Debbdo said:

 

Thanks Tony!

 

I checked the google play store and found:

OceanReady (which I have)

OceanCompass

OceanView

PlayOcean

 

I cannot find anything named "Medallion Class" app even after Googling it.  Am I missing something?

 

Debbie 

 

 

Never mind...I found it!!!  Thanks again!