Jump to content
Cruise Critic Community

Merged Topics - Server Errors

cruise kitty
 Share

Recommended Posts

Turtles06 Great Review Rare

Turtles06

Posted
Posted (edited)
21 minutes ago, CC Help Jenn said:

Has this cleared up for anyone else besides me?

 

It has not cleared up for me. I just tried to access the Celebrity forum, the page would not load, and I finally got the SQL server error message. The HAL forum would not load either. Haven’t tried others yet, but this is the same problem we had yesterday and a few days ago.

 

thanks for coming on here to troubleshoot 

 

Edited to add:  NCL and RCI forums won't load either

Edited by Turtles06
Link to comment
Share on other sites
kccrzr

kccrzr

Posted
Posted
1 hour ago, CC Help Jenn said:

Happy New Year!

 

Thanks all for posting/emailing with updates re: the server issues.

 

I am working with our team to figure out what is going on.    I am getting the same error when choosing a ship from a cruiseline forum (ie: Selecting Carnival Breeze from the main Carnival forum to see all posts about that ship)

 

Is anyone getting the error doing anything else besides what I described above? Or notice anything else that you do before that error occurs?  Thanks for your help 🙂  

 

Yes, I have gotten the server error message multiple times in the last several days trying to access the Royal Caribbean forum - I have only been able to get in once and that was in the very early hours yesterday.

Link to comment
Share on other sites
ecslady

ecslady

Posted
Posted
23 minutes ago, davekathy said:

Currently In this forum I clicked on my screen name. I was just able to view and responded to threads (Celebrity and RCI forums) I did before the this mornings shut down. Weird. 😕

 

Still getting the server errors on RC & Celebrity which I check mostly.

Link to comment
Share on other sites
davekathy

davekathy

Posted
Posted (edited)
18 minutes ago, ecslady said:

 

Still getting the server errors on RC & Celebrity which I check mostly.

I do too. But in this forum I was playing around and I clicked on my screen name and like always brought up my past posts. From there I could click on a post I posted to earlier, review it and post to. You can't access the whole forum from that though. I just found it to be weird to be able to do that but the forums for RCI or Celebrity (for me) won't open. Probably wasn't worth mentioning as it isn't a work around. Just another weird anomaly. 

Edited by davekathy
Link to comment
Share on other sites
hcat "Live from...." Rare

hcat

Posted
Posted

For the last 2 days, I have had difficulty accessing cruise line forums,,,esp Celeb.

I can get to my roll calls and the port boards  ok...but otherwise very little to no luck.

I did not see any  maint announcements...

Has anyone else had trouble or is it just me?  

Link to comment
Share on other sites
hcat "Live from...." Rare

hcat

Posted
Posted

Oops..and sorry 

I posted a sep inquiry just a few minutes ago, not realizing this thread was my answer.,

Realized it when I got that same error messgae and the 500 error code and looked that up.,

Hope it gets resolved soon

Link to comment
Share on other sites
Ashland

Ashland

Posted
Posted
36 minutes ago, CC Help Jenn said:

Has this cleared up for anyone else besides me?

 

No !!! Perhaps you need a "New" team...one that can figure out the problem. Very disappointed in the team that installed the new version of CC and or the one that can't fix it now.

Link to comment
Share on other sites
davekathy

davekathy

Posted
Posted (edited)
5 minutes ago, ssb said:

Well has Cruise Critic responded to site or anyone. This has been going on for days ????

Yes. They responded to an Email I sent them last night saying they are aware of the problem and working on it. CC was fully functional up until about 10:00 AM MST today.  

Edited by davekathy
  • Thanks 1
Link to comment
Share on other sites
cruise kitty

cruise kitty

Posted
  • Author
Posted
1 hour ago, CC Help Jenn said:

Happy New Year!

 

Thanks all for posting/emailing with updates re: the server issues.

 

I am working with our team to figure out what is going on.    I am getting the same error when choosing a ship from a cruiseline forum (ie: Selecting Carnival Breeze from the main Carnival forum to see all posts about that ship)

 

Is anyone getting the error doing anything else besides what I described above? Or notice anything else that you do before that error occurs?  Thanks for your help 🙂  

 

Hi Host Jenn, thanks for taking the time to address this.   I can easily access sub boards such as "lindblad"   the more active sub boards seem to be the problem,   I am getting two different error messages the ubiquitous 'MySQL'   as well as this one:

 

746179849_ScreenShot2018-12-30at6_57_42PM.thumb.png.bb72a56f4d28601a9e3f6251dd947c6b.png

 

Hope this helps, & Happy New Year to you!

Link to comment
Share on other sites
mking8288 "Live from...." Rare

mking8288

Posted
Posted (edited)
51 minutes ago, CC Help Jenn said:

Has this cleared up for anyone else besides me?

 

 

No Can't Do ... I just bailed out of Chrome & Firefox browsers.  Launch MS Edge browser, which I seldom used - on MS Windows 10 Pro, latest & updated patches.  NCL Roll Call is fine, but on the main NCL forum, the SQL 500 error is still there, refreshed & still not doing anything ... very unlikely to get better results even I boot into a Linux terminal to try, since it appeared to be on the cloud server side of things further upstream (AWS ... CloudFront, etc.)  Problem isn't on "our" side as end users, signing out, closed browser & logged in, etc. - the usual basic troubleshooting not going to fix it.

Edited by mking8288
Link to comment
Share on other sites
hcat "Live from...." Rare

hcat

Posted
Posted
53 minutes ago, CC Help Jenn said:

Has this cleared up for anyone else besides me?

 

No....still the same issue as all day yesterday.. with only a brief window of success this am..  I cannot access Celebrity....but can  I access my 2 Celeb  roll calls and port boards...

 

Celeb thread functioned much  better before the EDGE thread was integrated into the gen Celeb thread... Maybe it needs to be split out by ship and a gen topic area or at least  set EDGE apart like it was????

Link to comment
Share on other sites
oaktreerb

oaktreerb

Posted
Posted

Have not been able to get on Holland America cc site for three days.  Today tried Azamara..slow but came up.  P&O came up.  Carnival and Princess also are not coming up.   Sometimes get my SQL server has gone  away but most of the time I get nothing.  

Link to comment
Share on other sites
Biker19

Biker19

Posted
Posted
3 minutes ago, hcat said:

Celeb thread functioned much  better before the EDGE thread was integrated into the gen Celeb thread... Maybe it needs to be split out by ship and a gen topic area or at least  set EDGE apart like it was????

Too many folks complained 4 years ago when the Quantum section was separated from the rest of the RCI section for too long - it's not going back.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share
Go to topic listing
  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • ANNOUNCEMENT: Set Sail Beyond the Ordinary with Oceania Cruises
      • ANNOUNCEMENT: The Widest View in the Whole Wide World
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...