Merged Topics - Server Errors

[davekathy]

5 minutes ago, hcat said:

No....still the same issue as all day yesterday.. with only a brief window of success this am..  I cannot access Celebrity....but can  I access my 2 Celeb  roll calls and port boards...

 

Celeb thread functioned much  better before the EDGE thread was integrated into the gen Celeb thread... Maybe it needs to be split out by ship and a gen topic area or at least  set EDGE apart like it was????

It isn't only the Celebrity forum that is experiencing this problem. 

[MKESail]

1 hour ago, CC Help Jenn said:

Has this cleared up for anyone else besides me?

 

I get "MySQL server has gone away" trying to get to Royal Caribbean board. This did work for me this AM though.

[emmak8]

Problem AGAIN !!! Cannot get onto cruise line forums. This seems to be a daily occurrence!

[CC Help Jenn]

Thanks all - still investigating

 

[hcat]

17 minutes ago, Biker19 said:

As was mentioned by a previous poster, if you click on any thread from your posting history, that does let you in to post in that thread.

This actually worked  for me,  I could post to threads I previously posted on...but couldn't go to any other Celeb threads

Learning so much from  fellow CC members!

[fatcat04]

28 minutes ago, A&L_Ont said:

 

Yes, a long delay for me as well. Followed by the blessed message.

 

Same

[sandyss]

Very very slow pulling up Holland America for days now.  Today, I couldn't get on at all.

[Bubbs33]

Continue to have issues accessing cruise line forums. Error messages same as those reported above.

[Shmoo here]

46 minutes ago, emmak8 said:

Problem AGAIN !!! Cannot get onto cruise line forums. This seems to be a daily occurrence!

Yes, it's happening again.  Can't do anything until the powers that be fix it.

[msmoger]

Can't access Princess either.

Edited January 2, 2019 by msmoger

[Krazy Kruizers]

I have been trying to get on since noon -- eastern time.

[I like vacation]

Just emailed help@cruisecritic.com and received this reply.  I wasn't aware of this thread until now.  Very frustrating, hope it gets resolved soon.

 

We are looking into this

We will update on this thread as we know more

https://boards.cruisecritic.com/topic/2618202-merged-server-errors-error-message-mysql-server-has-gone-away/?page=5&tab=comments#comment-56454538 

 

Jenn K

Senior Community Support Specialist

CruiseCritic.com

[h20skibum]

1 hour ago, MKESail said:

I get "MySQL server has gone away" trying to get to Royal Caribbean board. This did work for me this AM though.

Same here, just now.

 

[bury me at sea]

It isn't just threads within a forum.  I can't access Carnival or RCI forums, which are the only two I visit routinely.

 

I realize this is a free service provided by Cruise Critic, but still it's frustrating.

[RickT]

Getting the same error when I try to access the Celebrity Forum.  I was thinking perhaps CC hired the X IT team and they caused the issue.

[Ashland]

2 minutes ago, RickT said:

Getting the same error when I try to access the Celebrity Forum.  I was thinking perhaps CC hired the X IT team and they caused the issue.

They need to hire a high school kid.....they'll know more than who the IT team is they've been using on CC & RCI !!

[MsYukon]

Can't get into the RC forum BUT if I go into my "Manage Followed Content" , I can get to individual posts in the RC forum - weird but might be a clue for IT

[Astro Flyer]

After many hours of the Princess forum being mostly down since 12/30, I finally sent a message to their Help email address & received a link from Jenn K to this discussion.  Obviously it’s affected many forums beyond the Princess forum that I use although the Princess roll calls are working for me.

 

I’ve tried all of the ways possible to get it to work but it’s now day four of these problems which I just learned are widespread...frustrating. 😟

Edited January 2, 2019 by Astro Flyer

[candigirl41]

I have also been having this problem for over 2 days.  I wish they would put it back the way it was.  I especially miss "the show first unread post" and I miss the threads I have looked at being highlighted in red.

 

Time to go somewhere else for awhile and see if it is fixed in a couple of weeks.

 

Candi

[msteries]

No way to get to the boards problem has been ongoing for over a week now!  Might work for a day or two, then crashes - in this case since early yesterday afternoon.  Surely the volume is not huge today?!?!  PLEASE fix, CC.

[JAMESCC]

Um dude what is going on with this website? I mean really what the heck is going on? This is a PERFECT example of the phrase don't fix what ain't broken. The site was fine before this new dam website. Now its issuers week after week.

[I like vacation]

6 minutes ago, candigirl41 said:

I have also been having this problem for over 2 days.  I wish they would put it back the way it was.  I especially miss "the show first unread post" and I miss the threads I have looked at being highlighted in red.

 

 

Wasn't that replaced with the blue circle or blue star?

[retiredgram]

Was on here at noon, just came back but apparently MySQL server has gone away or gotten Lost.. T.

Really don't know what has happened.  I can access my Roll Calls, but not Royal Forum or Carnival.

Edited January 2, 2019 by retiredgram

[watchdiva]

Cannot access X subforum and getting same error messages as described above.  Very annoying....

[BSocial]

Hmmm, ...  Is it just a coincidence that the app has reappeared - about the same time that access errors (timeouts?)  to the cruise subforums occurred? 

 

Are people using the app able to access the subforums during the downtime?