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Does anyone know if the Seabourn Club "bag of laundry" includes ironing/starching dress shirts for example or is just basic washing and drying?

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When my husband sends his shirts out in the "bag of laundry" they always come back ironed and on hangers ready to wear.

 

Julie

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Posted (edited)

I think it is a complete service.  But, the important thing is the count!  Seriously, we miscounted by one pair of socks and our whole bag of laundry was returned to us---twice!  This delayed our laundry by a whole day.  I wish they had just called us and said "we got a different count on socks".  I would have said FINE---we'll go with your count!

Edited by SLSD

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11 hours ago, SLSD said:

I think it is a complete service.  But, the important thing is the count!  Seriously, we miscounted by one pair of socks and our whole bag of laundry was returned to us---twice!  This delayed our laundry by a whole day.  I wish they had just called us and said "we got a different count on socks".  I would have said FINE---we'll go with your count!

Ah so *that's* the laundry story :) I remember we had a debate as to whether we needed to fill the count in at all as the itemised form seemed to be priced by the piece and the bag was just, the bag. So I believe we jotted down on the room pad what we'd stuffed in the bag, roughly, checked the 'one bag-o-laundry' box and sent it with nothing else filled in. As far as I know it all came back both times. 

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Posted (edited)

There is actually more to the laundry story Rols.  The first bag came back to us because we were one pair of socks off on the count.  I was in a hurry--but for some reason, thought I had to redo the whole count.  (Ditzy me).  I filled out a new form and checked the WRONG box!  When the laundry came back, they had charged me $167.00 for the bag of laundry!  (I had failed to mark the "bag of laundry for $50 box).  I took the form to Guest Services along with the original form on which I had check the CORRECT box for the $50 bag of laundry.  Guest Services made it right--and we were only charge $50.  The next bag of laundry we sent came back---once again, we were one pair of socks wrong on the count...

 

By the way, on Ovation last summer we had also done the $50 bag of laundry---and we did not do a count at all.  The laundry was done and that was that.  I mentioned this on Sojourn and they looked at me like I had two heads. 

Edited by SLSD

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The laundry comes back ironed and on hangers.

 

If you want to do your own on the Sojourn or Quest, there are machines, often available.  Smart folks order some champagne to sip while their undies spin clean and dry.

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On ‎6‎/‎18‎/‎2019 at 9:21 AM, marazul said:

They even iron the underwear!

 

 

LOL:classic_laugh:

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An old laundress in a luxury hotel once explained to me that the underwear ironing is a tradition dating to way back when underwear was bulkier and stiffer  and there weren’t so many easy care synthetics, primarily so it would lie neatly in the clothing chests, as laundry in civilized households should!

It is of course nice to get it ironed and flat in a basket with surrounding  tissue paper , like a Christmas present, but I would be happy to pay a little less and get my already small underwear in a simply washed  state even if in a jumble ( that’s how it is at home).  So I guess I am an uncivilised hick.

 

However, I am delighted that my linen blouses transform from sweaty, wrinkled sack stuffers into beautiful,  lightly starched and ironed, ready to wear luxury pieces.

 

You can also ask for shirts to be folded, instead of hung, or not starched at all.

 

I save my laundry receipts or take an iphone snap of them until items are back, due to occasionally missing pieces.  

 

A tip: Do not give laundry to wash within two days of disembarkation because you will not have time to dispute errors ( this once led to a loss of an expensive pair of unique linen pants). Either wash on your own, use your laundry line, or leave it for home.

 

Also try and do your best to make it easy for laundry folks, so do proper counts ( you get better accuracy and visualization of dark sock counts in the morning than after evening cocktails with suite mood lighting ) and keep special instructions you write down simple, as laundry crew  English may be limited.

 

A couple years ago on Quest a zealous laundress was so intent on reconciling what she thought was an incorrect trousers count that she violated the Do Not Disturb sign while I was bubblebathing, she bizarrely came  in and argued with me about them, as if it could not wait.

 

 

 

 

 

 

 

 

 

 

 

 

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Wanted to add a comment about dry cleaning on the ship.  The Quest crew does a wonderful job but here's the interesting part - I had three items dry cleaned during our last cruise and the cost was $14 US.  When I got home I had the same things done at my local dry cleaner and it was $26 US.  My game plan for next cruise - bring all my dry cleanable things from home - Seabourn does a better job and it is cheaper.

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We used the laundry/dry cleaning service quite a bit on our Ovation cruise just a few weeks ago.  We only had one problem which Seabourn took care of very quickly.  We learned that the dry cleaning is a wet cleaning which works well for most things....but not good for true silk.  My one silk blouse did shrink and the finish was not smooth.  As soon as I reported it, the head of the laundry department was at my cabin door. It was all made right with few questions and when I presented an online receipt for the garment, the entire purchase price was credited to our account.  They did ask me to relinquish the ruined blouse.  I thought that was a fair deal as I was able to replace the blouse on returning home.  

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I am taking the upcoming WC with laundry included.  Does anyone know if there is a weekly limit of some sort or can I have things laundered as needed/desired?

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4 minutes ago, cruzluvers said:

Is there a laundryroom on the Odyssey?

 

Yes, deck 5 .

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