Lost property on ship?

[kunash]

10 days ago we departed the Voyager of the seas  ( Hong Kong to Vietnam )

 

my wife left her wallet in the locked safe.  we were in separate rooms.

 

in her MK wallet was cash, ID card, Thai and UK bank cards / credit cards.

 

I informed RC, who sent me an email, which I should keep clicking to see if there is any update.

 

So far, it has not been found.

 

Her name was on the cards, and the wallet was in a locked safe, which would have to be opened by a member of staff, and so the wallet must be connected then to my room number which in turn connects to my email.

 

Can anyone please tell me their experiences with lost property and why is it taking so long?   I do have trust in RC but ........

 

 

[Biker19]

3 hours ago, kunash said:

   I do have trust in RC but ........

Maybe for some things, but getting lost items back to you, not so much. The reports don’t bode well for you to get that wallet back. 

[Clarea]

3 hours ago, kunash said:

10 days ago we departed the Voyager of the seas  ( Hong Kong to Vietnam )

 

my wife left her wallet in the locked safe.  we were in separate rooms.

 

in her MK wallet was cash, ID card, Thai and UK bank cards / credit cards.

 

I informed RC, who sent me an email, which I should keep clicking to see if there is any update.

 

So far, it has not been found.

 

Her name was on the cards, and the wallet was in a locked safe, which would have to be opened by a member of staff, and so the wallet must be connected then to my room number which in turn connects to my email.

 

Can anyone please tell me their experiences with lost property and why is it taking so long?   I do have trust in RC but ........

 

 

 

Our experience was that we lost a set of prescription glasses.  However, you might have better luck as your item was in the safe.  Security should have taken charge of that.

[bouhunter]

There is no good reason they shouldn't get something like that back to you if it was in a locked safe.  But, based on reports here over the years the success rate for lost & found is not good.

Edited August 5, 2019 by bouhunter