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trekky2

Cunard website and onboard internet

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I see so many threads here referencing Cunard's dismal web site and dreadfully inadequate ship board internet.

 

Surely representatives from Cunard must monitor these forums....

 

Why don't they do something about it?

 

 

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2 hours ago, trekky2 said:

 

Why don't they do something about it?

They did.

 

They've been up grading the on board internet over the last year or so. Please bear in mind that you can be at sea and it will not be the same as your home broadband, especially when half the ship try to access the internet and send emails all at the same time.

 

I choose my times carefully (e.g. 7:30am) and never have a problem.

 

Stewart

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I was on QM2 for last week, and I could only get online from cabin 5038 if I stood behind the door.  It was on in the public areas including on deck.  The speed was not too bad considering I was in the mid Atlantic

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17 hours ago, BigMac1953 said:

They did.

 

They've been up grading the on board internet over the last year or so. Please bear in mind that you can be at sea and it will not be the same as your home broadband, especially when half the ship try to access the internet and send emails all at the same time.

 

I choose my times carefully (e.g. 7:30am) and never have a problem.

 

Stewart

Precisely Stewart I never have a problem either early am.

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On 8/8/2019 at 12:13 PM, trekky2 said:

 

 

I see so many threads here referencing Cunard's dismal web site and dreadfully inadequate ship board internet.

 

Surely representatives from Cunard must monitor these forums....

 

Why don't they do something about it?

 

 

That Trekky is the $64,000 question. Why indeed?

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Compared to every other line I have sailed, Cunard's internet (and internet pricing still using per minute charges) is far inferior.  Most lines have spent a great deal on upgrading the internet infrastructure knowing how important it is to passengers these days.  They have also switched away from archaic per minute charges to much more affordable unlimited plans with various pricing options depending on your usage needs.  Cunard seems to think its passengers are too old to care about internet.  That may be true in some cases, but if they expect to survive and attract a broader client base, their internet needs major upgrading.  That goes for technology in general on Cunard which is very much behind the curve.  They don't even have interactive TV's, an onboard app, or even interactive information screens around the ship.  

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