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Club Orange upgrade offer - on R class ship

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Just back from Eurodam, and we bought the Club Orange upgrade.  The cabin upgrade was a crap shoot, as we had booked a guarantee.  We did get an upgrade, but our friends who also booked a guarantee and did not purchase CO, got a better upgrade.  The noticeable niceties included:

Priority boarding - literally zero waiting in line - and disembarkation - we got to leave whenever we wanted to.

A table by the window at every single meal we ate in the MDR. 

The expanded menu included one additional entrée option that we were not informed of unless we asked.

The expanded room service menu included a no-charge mimosa and a couple of additional upcharge items.  That's it.

We did receive the zippered tote bag, but IMO it would have been nicer to be in addition to the regular tote that everyone else receives.

Bath robe had orange piping instead of blue, and was the heavier type similar to those in suite cabins.

We did receive the glass of sparkling wine at dinner the first evening. 

The "special event" was an expanded galley tour.

 

All this to say, CO likely made our experience much nicer - we were accommodated on every request of dining times and location, and spa appointments.  We've not cruised HAL in nearly 10 years, and we were pleased that the wonderful service we remember is still there.  Even if the free after-dinner espressos are no longer free.

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1 hour ago, ore-ee-gun said:

Just back from Eurodam, and we bought the Club Orange upgrade.  The cabin upgrade was a crap shoot, as we had booked a guarantee.  We did get an upgrade, but our friends who also booked a guarantee and did not purchase CO, got a better upgrade.  The noticeable niceties included:

Priority boarding - literally zero waiting in line - and disembarkation - we got to leave whenever we wanted to.

A table by the window at every single meal we ate in the MDR. 

The expanded menu included one additional entrée option that we were not informed of unless we asked.

The expanded room service menu included a no-charge mimosa and a couple of additional upcharge items.  That's it.

We did receive the zippered tote bag, but IMO it would have been nicer to be in addition to the regular tote that everyone else receives.

Bath robe had orange piping instead of blue, and was the heavier type similar to those in suite cabins.

We did receive the glass of sparkling wine at dinner the first evening. 

The "special event" was an expanded galley tour.

 

All this to say, CO likely made our experience much nicer - we were accommodated on every request of dining times and location, and spa appointments.  We've not cruised HAL in nearly 10 years, and we were pleased that the wonderful service we remember is still there.  Even if the free after-dinner espressos are no longer free.

Maybe I am wrong but I do not see anything worth the extra cost per cabin. If you paid $50pp per day that was $700  for your 7 day cruise. Was, what ever your paid, really worth it for the few extra things you got above? 

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1 hour ago, ore-ee-gun said:

.

 

All this to say, CO likely made our experience much nicer - we were accommodated on every request of dining times and location, and spa appointments.  We've not cruised HAL in nearly 10 years, and we were pleased that the wonderful service we remember is still there.  Even if the free after-dinner espressos are no longer free.

 

Glad to hear you had an enjoyable experience and cruise 😄.  Thanks for sharing.

 

24 minutes ago, terrydtx said:

Maybe I am wrong but I do not see anything worth the extra cost per cabin. If you paid $50pp per day that was $700  for your 7 day cruise. Was, what ever your paid, really worth it for the few extra things you got above? 

 

Value is different things to different people. We don’t all get value from the same things.  And CO is not $50 pp on the Eurodam 😉. Ore-e2e-gun enjoyed it and from their reporting had a good experience.  So, if they enjoyed their cruise and this was part of the reason then it had value for them 😉 

 

 

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On 9/14/2019 at 11:01 PM, idiebabe said:

 

Our Friends who are 4 Star was Sailing with us on the Amsterdam on August 12th Sailing.  We are on opposite schedules for Dining Times.  We do Late Seating and they normally do Early Seating.  We booked last minute and they were unable to get Early Seating and were Waitlisted which was 5:00 pm so were put in Open Seating.  

 

They asked the 2nd Night if they could make a Reservation for a few nights as they did in the past when in Open Seating.  They were told only at 5:15 or after 8 pm.

 

They told them they had Tables “in Reserve” and would not be able to accommodate them.  They like to dine alone and the one night they were put at an 8-top Table by themselves while smaller Tables around them were empty during their entire meal.  These were Tables “in Reserve “ for CO.  They dreaded going to the MDR on this Cruise and felt CO negatively affected their Dining experience.  

 

Maybe this works on Pinnacle Class Ships but on Ships with no dedicated space if it’s negatively going to impact other passengers...not such a good idea!

 

Also, the dedicated Club Orange line at Guest Services is so Carnival!  Only difference is Carnival at least had Diamonds/Platinums included in the Line along with FTTF where HAL has CO only.

 

 

Thank you for this post.   I am very  sorry  any HAL guests were  treated  so poorly in MDR .   Unaceptable  they were denied a  table they wanted because  of  a  'new money grab' HAL has instituted with little evident  thought to negative impact on "valued guests'.

 

 

I appreciate  learning  of such behavior from posts made here so, thank you, OP.

Quote

image.png.cc009f2ed03dac7d9bd0682c67bc1f29.png

 

 

sail.noordam@gmail.com

 

 

 

 

 

Edited by sail7seas

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4 hours ago, sail7seas said:

 

 

I appreciate  learning  of such behavior from posts made here so, thank you, OP.

 

 

 

 

Thank You, Sail!  

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