Jump to content
Cruise Critic Community
DaveEasternPenn

Equinox - footstools still in verandas in Concierge class?

Recommended Posts

This is totally unacceptable.  The main reason for booking CC were the footstools on the balcony.  I know we really enjoy sitting on the balcony and removing these from CC is really a cheap move.  We too went on the Equinox years back and the minimization of the extras from then to now in Concierge Class is disappointing.  I wonder if management really thinks things through or are they only interested in spending on advertising.

Share this post


Link to post
Share on other sites
4 minutes ago, reallyhooked said:

On our Celebrity cruises, we didn't get the fruit. Will have regular veranda on next Celebrity cruise. 

The fruit is usually apples or pears which you can get from the buffet. The canapes are terrible and with the removal of the footstools from the verandahs I would hardly pay more for a concierge class cabin. The perks are just not worth the additional cost. Some of the locations are not that great either.

Share this post


Link to post
Share on other sites
12 minutes ago, drakes2 said:

The fruit is usually apples or pears which you can get from the buffet. The canapes are terrible and with the removal of the footstools from the verandahs I would hardly pay more for a concierge class cabin. The perks are just not worth the additional cost. Some of the locations are not that great either.

I agree, canapés were just ok. No foot stools on balcony. We always bring umbrella & binoculars. 

Share this post


Link to post
Share on other sites

Actually, I thought the canapés looked disgusting, at least the one I could get the lid off.  Told them not to bring them.  I agree.  No incentive to book concierge class unless you want more points or the luncheon in the MDR on boarding day.

Share this post


Link to post
Share on other sites

I thought the canapés were awful as well. Thankfully, I had learned here on CC that you can ask for cheese and crackers instead. Sometimes we got crackers, sometimes we didn't, but there were always around four cheeses and a little bit of fruit. We liked nibbling a bit, sometimes with a glass of wine, while relaxing and getting ready for dinner.

Share this post


Link to post
Share on other sites
2 hours ago, Happy Cruiser 6143 said:

Actually, I thought the canapés looked disgusting, at least the one I could get the lid off.  Told them not to bring them.  I agree.  No incentive to book concierge class unless you want more points or the luncheon in the MDR on boarding day.

On the cruise I took this past March I booked a regular verandah then was able to upgrade to CC as the price dropped below what I paid for a regular verandah. Being solo in the cabin I got the extra points so now when I board the Equinox on Monday I'll be elite status. Looking forward to the extra perks of that. 

Share this post


Link to post
Share on other sites

Good News!!  X has heard your complaints!!  

 

The head housekeeper Paul( Officer) came to our cabin to let us know that based on the numerous feedback from guests.... They are bringing back footstools.  They placed an order and they will be available in 2 months.  

 

When we were told he wanted to speak to us, I thought we were in trouble for putting our swimsuits on the balcony to dry. LOL. 

 

Share this post


Link to post
Share on other sites
9 minutes ago, calicakes said:

Good News!!  X has heard your complaints!!  

 

The head housekeeper Paul( Officer) came to our cabin to let us know that based on the numerous feedback from guests.... They are bringing back footstools.  They placed an order and they will be available in 2 months.  

 

When we were told he wanted to speak to us, I thought we were in trouble for putting our swimsuits on the balcony to dry. LOL. 

 

 Thank you for telling us that. Your news is very heartening to those of us who have to have a footstool, myself included. 

Also what you said was so funny about being scared the officer was there to scold you about drying swimsuits on the balcony. When an officer came to my door last week on Equinox, I thought he was going to speak harshly to me because I drew cartoon depictions on the comments sheet of how uncomfortable and impractical the new chairs, tiny table, and lack of footstools were. I feared he was going to say it was disrespectful and never sail on Celebrity again. Instead he was very gracious and had a larger table sent to my balcony!

Share this post


Link to post
Share on other sites
4 minutes ago, Silvery Seas Cruiser said:

 Thank you for telling us that. Your news is very heartening to those of us who have to have a footstool, myself included. 

Also what you said was so funny about being scared the officer was there to scold you about drying swimsuits on the balcony. When an officer came to my door last week on Equinox, I thought he was going to speak harshly to me because I drew cartoon depictions on the comments sheet of how uncomfortable and impractical the new chairs, tiny table, and lack of footstools were. I feared he was going to say it was disrespectful and never sail on Celebrity again. Instead he was very gracious and had a larger table sent to my balcony!

Did they also give you a shower chair last week?  Aside from emailing Celebrityonetouch, I also wrote out a comment card.  I think it helped that I sent the picture of the shower chair with my email. 

Share this post


Link to post
Share on other sites
1 minute ago, calicakes said:

Did they also give you a shower chair last week?  Aside from emailing Celebrityonetouch, I also wrote out a comment card.  I think it helped that I sent the picture of the shower chair with my email. 

I did the same. Tami called and she agreed. It looked pretty tacky, not what you would call"modern luxury".

 

Share this post


Link to post
Share on other sites

Calicakes, no they didn't bring a footstool although most of my cartoons were about that. Thye just brought the bigger table and left the little one too, so I had plenty of tables, but still no footstool. I used the little table as a footstool but it wasn't very comfortable...higher than the chair's seat and sharp edges.

Share this post


Link to post
Share on other sites

This is fantastic news! I hope they will supply larger, usable tables as well.

Share this post


Link to post
Share on other sites

Thanks for the good news!  It’s good to know that Celebrity is trying to remedy poor design element choices.  Hope the foot stools arrive before we cruise in December!    Many thanks to all who took the time to express their thoughts!  

Share this post


Link to post
Share on other sites

So, they disposed of the existing perfectly good footstools and are buying new ones.  Guess who is paying for this?  We are!  We're subsidizing all their ridiculous "design" decisions.

Share this post


Link to post
Share on other sites
17 minutes ago, Happy Cruiser 6143 said:

So, they disposed of the existing perfectly good footstools and are buying new ones.  Guess who is paying for this?  We are!  We're subsidizing all their ridiculous "design" decisions.

Not too much of a “Happy Cruiser” you seem!

Share this post


Link to post
Share on other sites
11 hours ago, Traveling-the-World said:

Not too much of a “Happy Cruiser” you seem!

 

I'm happy when I'm cruising.  Not when I'm paying extra for others' mistakes.

Share this post


Link to post
Share on other sites

I hope what the head housekeeping officer (Paul) told "Calicakes" is accurate. If so, this is great news. I'm going to e mail Celebrity again to try and confirm this (new footstools, and possibly larger tables on order, will take 60 days). I too, have been e mailing them about this issue, sending pictures of shower stools, beach balls, etc.

We're sailing on the Equinox at the end of February, and hoping we have the new items, but I want a confirmation from Celebrity's Miami office.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Forum Jump
    • Categories
      • SAIL-AWAY GIVEAWAY - Enter for a chance to win a $3,000 Norwegian Cruise Line Gift Card
      • Forum Assistance
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Member Cruise Reviews
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...