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lidolovers

Any way to get onboard credit?

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We are sailing on the Allure in December and I we would love to get a little onboard credit. They cancelled one of our ports because of the propulsion problem but they did not offer anything. I did call and ask but they said royal doesn’t give credit for that kind of thing. Does anyone know of a way to pick up some onboard credit before our cruise ?  I know the myVEGAS app rewards have some but the requirements and rules are ridiculous that I don't think anyone ever does it.  

We booked directly through RCI

 

Thanks! 

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3 minutes ago, lidolovers said:

We are sailing on the Allure in December and I we would love to get a little onboard credit. They cancelled one of our ports because of the propulsion problem but they did not offer anything. I did call and ask but they said royal doesn’t give credit for that kind of thing. Does anyone know of a way to pick up some onboard credit before our cruise ?  I know the myVEGAS app rewards have some but the requirements and rules are ridiculous that I don't think anyone ever does it.  

We booked directly through RCI

 

Thanks! 

 

If you own 100 shares of RC stock, you can get OBC that way.

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If RCCL cancelled the port of call before your departure they are not going to offer any compensation, but, they also shouldn't charge you any port taxes and fees for the cancelled port. Aside from what Host Clarea mentioned, one could apply for the RCCL credit card offer that offers 10,000 points which is redeemable for $100 OBC. As far as the myVEGAS app, It's really very easy to take advantage of their offers. BUT, you have to book directly with RCCL through their Casino Royale dept. I just did one for a December cruise. It was simple, fast and well worth the effort for a $100 OBC.

Edited by footzz

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The easiest way to get OBC is to call RCI with a credit card number handy. Give them that number and they will give you all of the OBC that you want.

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4 minutes ago, lidolovers said:

I should mention I don’t want to buy the onboard credit. Lol. 

If you figure it out let us all know!  Sometimes I get them from my TA. Other times from my RCCL visa or from booking onboard.   Good luck.

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If you booked within the last 60 days and have not paid in full you can transfer it to a travel agent. Some e will offer obc. 

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21 minutes ago, njkruzer said:

If you figure it out let us all know!  Sometimes I get them from my TA. Other times from my RCCL visa or from booking onboard.   Good luck.

I was surprised when I received a 50$ OBC from my TA on the second day!  It was not expected at all!

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6 minutes ago, Judyrem said:

I was surprised when I received a 50$ OBC from my TA on the second day!  It was not expected at all!

Our TAs have always advised us about them in writing and bring that with me to make sure it shows up.

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3 hours ago, footzz said:

If RCCL cancelled the port of call before your departure they are not going to offer any compensation, but, they also shouldn't charge you any port taxes and fees for the cancelled port. Aside from what Host Clarea mentioned, one could apply for the RCCL credit card offer that offers 10,000 points which is redeemable for $100 OBC. As far as the myVEGAS app, It's really very easy to take advantage of their offers. BUT, you have to book directly with RCCL through their Casino Royale dept. I just did one for a December cruise. It was simple, fast and well worth the effort for a $100 OBC.

 

OP is talking about The Allure they changed ports so there will still be port fees for the new port.

 

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2 hours ago, Ourusualbeach said:

If you booked within the last 60 days and have not paid in full you can transfer it to a travel agent. Some e will offer obc. 

Great advice, last time we switched we picked up a little OBC and pre paid grats from the online TA we use. Hope they are under the 60 days.

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2 hours ago, lidolovers said:

I should mention I don’t want to buy the onboard credit. Lol. 

so then you just want them to give you obc for nothing?

 

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5 hours ago, footzz said:

...BUT, you have to book directly with RCCL through their Casino Royale dept. I just did one for a December cruise. It was simple, fast and well worth the effort for a $100 OBC.

 

We have found you don’t even have to book through Casino Royale. We book directly with RC either online or on the phone (not through Casino Royale department) and we have no problem getting the $100 OBC applied. Just did it a few days ago for a cruise we booked for January online. Requested the My Vegas rewards certificate, got an e:mail the next day, and e:mailed back the info on our booking. The following day received an e:mail that the $100 OBC was applied. 

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44 minutes ago, proggieus said:

so then you just want them to give you obc for nothing?

 

That is what a lot of TA'S do, as well as free specialty dining and free gratuities.  

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6 hours ago, footzz said:

Aside from what Host Clarea mentioned, one could apply for the RCCL credit card offer that offers 10,000 points which is redeemable for $100 OBC.

If you do redeem points from an RCCL Visa, when does that $100 in OBC show up?  I redeemed some and it hasn't shown up yet as available.  Will I only see it once I am onboard?  I had some OBC that was given by a TA, but the OBC from my redemption of points is not showing up.  

 

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6 minutes ago, legaljen1969 said:

If you do redeem points from an RCCL Visa, when does that $100 in OBC show up?  I redeemed some and it hasn't shown up yet as available.  Will I only see it once I am onboard?  I had some OBC that was given by a TA, but the OBC from my redemption of points is not showing up.  

 

 

They post the Visa point redemptions in order of sailing.  It could be that you don't see it in the Cruise Planner until 2 weeks before the cruise.

 

You can try calling the redemption people at  888-305-4626 and see if they can post your OBC earlier.

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2 hours ago, Host Clarea said:

 

They post the Visa point redemptions in order of sailing.  It could be that you don't see it in the Cruise Planner until 2 weeks before the cruise.

 

You can try calling the redemption people at  888-305-4626 and see if they can post your OBC earlier.

Thank you.  If I haven't seen in a couple of weeks before cruising, I will give them a call.  I just didn't know if it should have already appeared, but based on your answer that is not likely.  

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7 hours ago, Judyrem said:

I was surprised when I received a 50$ OBC from my TA on the second day!  It was not expected at all!

I have never gotten a dime from my TA.  So I just book direct now.  

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I try to book my cruise when Royal is offering OBC. Then I end up with OBC from Royal and my TA usually matches or gives more. This time my TA matched what Royal was offering and provided specialty dinner 1 night. 

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12 minutes ago, Networker said:

I have never gotten a dime from my TA.  So I just book direct now.  

My first TA years ago when I first started cruising was my wife's friend, and I didn't get anything either.  Now I have a new TA, and I get 10% OBC after taxes & port charges.  🍷

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You shouldn't have booked through the cruise line.

 

That is a Rookie move.

 

I always get some sort of OBC from my TA..

 

 

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18 hours ago, legaljen1969 said:

If you do redeem points from an RCCL Visa, when does that $100 in OBC show up?  I redeemed some and it hasn't shown up yet as available.  Will I only see it once I am onboard?  I had some OBC that was given by a TA, but the OBC from my redemption of points is not showing up.  

 

 

Last week, when I cashed in my RCCL Credit Card points for OBC... it said if I wanted the OBC to be applied to my sailing PRIOR to the cruise (to use in the Cruise Planner)…. I had to call & have them apply it. Otherwise it will be applied onboard to use then or cash out. 

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19 minutes ago, SRV FAN said:

 

Last week, when I cashed in my RCCL Credit Card points for OBC... it said if I wanted the OBC to be applied to my sailing PRIOR to the cruise (to use in the Cruise Planner)…. I had to call & have them apply it. Otherwise it will be applied onboard to use then or cash out. 

 

That's a new addition (asking to use the OBC in the Cruise Planner), glad to see they are at least trying to handle that situation.

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