chamima Posted September 21, 2019 #1 Share Posted September 21, 2019 (edited) I read this on someone's Live From ( couldn't figure out how to attach the post to this so look at the post below) and didn't see it posted anywhere so I thought I'd share. It's nice to know Celebrity really is listening to passengers. The movies disappearing bothered me a little but we always sail in Aqua and spend a lot of time on our balcony so the loss of footstools while we're paying extra bothered me a lot more. Edited September 21, 2019 by chamima 2 1 Link to comment Share on other sites More sharing options...
chamima Posted September 21, 2019 Author #2 Share Posted September 21, 2019 On 9/19/2019 at 7:18 PM, calicakes said: The head housekeeper Paul( Officer) came to our cabin to let us know that based on the numerous feedback from guests.... They are bringing back footstools. They placed an order and they will be available in 2 months. When we were told he wanted to speak to us, I thought we were in trouble for putting our swimsuits on the balcony to dry. LOL. 1 Link to comment Share on other sites More sharing options...
vermonter16 Posted September 21, 2019 #3 Share Posted September 21, 2019 Hopefully they will be doing that! Link to comment Share on other sites More sharing options...
Luvcrusn Posted September 21, 2019 #4 Share Posted September 21, 2019 Great news, thanks for sharing. BTW X also heard the protests about in room movies and is reinstating them on the former complimentary basis. Link to comment Share on other sites More sharing options...
vtcruising Posted September 21, 2019 #5 Share Posted September 21, 2019 That's great news! Hope it is fleetwide! Link to comment Share on other sites More sharing options...
goofysmom99 Posted September 21, 2019 #6 Share Posted September 21, 2019 Woo hoo!! Cancel my blowup beachball!👏 1 Link to comment Share on other sites More sharing options...
Loracpin2 Posted September 21, 2019 #7 Share Posted September 21, 2019 1 hour ago, Luvcrusn said: Great news, thanks for sharing. BTW X also heard the protests about in room movies and is reinstating them on the former complimentary basis. Celebrity, under the direction of LLP, removes footstools in CC & AQ cabins. Loyal Customers complain - footstools are back!! Celebrity, under the direction of LLP, removes complimentary in-room movies. Loyal Customers complain - movies are back!! Do you think if enough of us loyal customers continue to complain about her version of a Modern Luxury, Celebrity will remove the CAUSE????? 6 Link to comment Share on other sites More sharing options...
Scottygirl1 Posted September 21, 2019 #8 Share Posted September 21, 2019 And the tiny balcony tables? I hope they order bigger tables as well 🙂 2 Link to comment Share on other sites More sharing options...
Rare cruiselvr04 Posted September 21, 2019 #9 Share Posted September 21, 2019 Oh well. I just ordered a inflatable footstool. I guess I can send it back. Link to comment Share on other sites More sharing options...
chamima Posted September 21, 2019 Author #10 Share Posted September 21, 2019 9 minutes ago, Scottygirl1 said: And the tiny balcony tables? I hope they order bigger tables as well 🙂 The person who was told the footstools are on order is still on her cruise. I'll ask her to inquire about that. Link to comment Share on other sites More sharing options...
CoconutOne Posted September 21, 2019 #11 Share Posted September 21, 2019 1 hour ago, Loracpin2 said: Celebrity, under the direction of LLP, removes footstools in CC & AQ cabins. Loyal Customers complain - footstools are back!! Celebrity, under the direction of LLP, removes complimentary in-room movies. Loyal Customers complain - movies are back!! Do you think if enough of us loyal customers continue to complain about her version of a Modern Luxury, Celebrity will remove the CAUSE????? I think it's good that they listen and are responding to feedback. You could have Frank Del Rio who clearly has earplugs in 24/7. Link to comment Share on other sites More sharing options...
Redtravel Posted September 21, 2019 #12 Share Posted September 21, 2019 Take it away, complain, get it back. That is not very appealing. It seems like Celebrity is making it up as time passes. Having seen so many cutbacks and hearing many people complain, it makes me hesitant to book a Celebrity cruise. I like consistency. I like to know what to expect before I sail. I don’t want to be on a cruise that has a new cutback. Listening to people complain on a cruise is not very enjoyable. 2 Link to comment Share on other sites More sharing options...
kathynorth Posted September 22, 2019 #13 Share Posted September 22, 2019 3 hours ago, chamima said: The person who was told the footstools are on order is still on her cruise. I'll ask her to inquire about that. Thank you for posting and following up on this for the board! Link to comment Share on other sites More sharing options...
NemoCrownie Posted September 22, 2019 #14 Share Posted September 22, 2019 WooHoo! This makes me very happy!! Link to comment Share on other sites More sharing options...
vermonter16 Posted September 22, 2019 #15 Share Posted September 22, 2019 Makes me happy for my next 2 cruises but we are looking at another line for cruising down the road. I love Celebrity but I'm concerned with their current pricing which has been increasing and then cutbacks at the same time. Link to comment Share on other sites More sharing options...
mayleeman Posted September 22, 2019 #16 Share Posted September 22, 2019 Maybe Celebrity/Royal own part of CC and do this stuff to create lots of threads and more ad revenue. Link to comment Share on other sites More sharing options...
phoenix_dream Posted September 22, 2019 #17 Share Posted September 22, 2019 I hope this is true. But honestly folks, just because one person said it doesn't make it true. I am not saying anyone lied here - just saying when Celebrity is concerned, just hearing it from one person isn't always a sure thing. Has anyone else heard this? Link to comment Share on other sites More sharing options...
Luckiestmanonearth Posted September 22, 2019 #18 Share Posted September 22, 2019 20 minutes ago, phoenix_dream said: I hope this is true. But honestly folks, just because one person said it doesn't make it true. I am not saying anyone lied here - just saying when Celebrity is concerned, just hearing it from one person isn't always a sure thing. Has anyone else heard this? Amen. Maybe if someone would post some recent pics, I’ll buy into this Link to comment Share on other sites More sharing options...
chamima Posted September 22, 2019 Author #19 Share Posted September 22, 2019 (edited) 32 minutes ago, phoenix_dream said: I hope this is true. But honestly folks, just because one person said it doesn't make it true. I am not saying anyone lied here - just saying when Celebrity is concerned, just hearing it from one person isn't always a sure thing. Has anyone else heard this? I would agree except that the "one person" in this case was the Head of Housekeeping. Either way we should know by December. Recent pictures won't help - he said they have been ordered and would take 2 months to come. (See second post in this thread) Edited September 22, 2019 by chamima Link to comment Share on other sites More sharing options...
vtcruising Posted September 22, 2019 #20 Share Posted September 22, 2019 12 minutes ago, Luckiestmanonearth said: Amen. Maybe if someone would post some recent pics, I’ll buy into this The person onboard the EQ said they had ordered them and it would be 2 months. Let’s hope they will be there by November/Dec. 1 Link to comment Share on other sites More sharing options...
realnice46 Posted September 22, 2019 #21 Share Posted September 22, 2019 For them to bring back movies and footstools they must have had a very large number of complaints, me among them. Link to comment Share on other sites More sharing options...
TeeRick Posted September 23, 2019 #22 Share Posted September 23, 2019 16 hours ago, realnice46 said: For them to bring back movies and footstools they must have had a very large number of complaints, me among them. Now you can put your feet up and watch a free movie. Link to comment Share on other sites More sharing options...
chamima Posted September 23, 2019 Author #23 Share Posted September 23, 2019 10 minutes ago, TeeRick said: Now you can put your feet up and watch a free movie. Not really free. We've all paid a lot for these cruises - you can enjoy an INCLUDED movie. (I don't mean to nitpick but when I've spent thousands to be on that vacation I just don't see any part of it as free unless it's an unexpected gift.) 1 Link to comment Share on other sites More sharing options...
CGBanks Posted September 23, 2019 #24 Share Posted September 23, 2019 That's wonderful news !! We are cruising Dec. 14th and I wasn't happy about the "missing" footstools. Hubby has double knee replacements and needs to have his feet up quite a bit. So happy about this news. Link to comment Share on other sites More sharing options...
Rare keesar Posted September 23, 2019 #25 Share Posted September 23, 2019 I do hope they follow through with this purchase of stools. I have heard several times of re-instituting the free replacement waters for Aqua Class. Nothing has been done in this area. The Hotel Direction should know but... Link to comment Share on other sites More sharing options...
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