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Princess Web Site - Guest Information Form

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I have question regarding completing the Guest Information Form on my upcoming cruise and looking to see if this is happening to anyone else, and how to correct.


I have completed the form at least 3 times, and have saved at each step.  But after completing the all sections and saving,  it still shows  Guest Information Form - Incomplete


HAs this happened to others,  and how did you finally get it to show complete?  We have cruise many a time with Princess,  and this is the first time this has happened to us.


TIA for any assistance



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I had this happen a few months ago. I had to go back in and check my airport code in the information it kept disappearing. After couple of times Re-entering the airport code it shows complete. I hope this helps

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Yep -  was the airport code.  finally noticed that when I entered the code,  only got the continue option,  changed some other stuff and the changed it back so I got the save and continue option -  finally worked.  Thanks for the help.

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Yep- it's the home airport code- sometimes you can get it to work, but if not go ahead and call they can correct it for you in just a couple of minutes!

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