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tomcruiser1234

Suite lounge at fll terminal

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The suite lounge, and check in was one of the big highlights of the whole cruise. When you walk into the terminal the person checking your online check in form will take you to an separate elevator just for suite guest. You will be escorted to a nice table and chairs and be checked in there by a person with a tablet, no waiting in line, no standing around.

The lounge is big and bright and new. There was snacks and drinks available. If you are there before boarding has started just sit back and relax as you will be one of the first people boarding, along with the B2Bs.

At least this is the way it was when we boarded the Equinox the end of August.

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Yes, very nice. You are diverted to the left before going up the escalator, then shown the separate elevator to take you up to the suite embarkation lounge.

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From luggage drop at special delivery (RS) we were taken through an empty security up to the suite lounge and by the time my son had got me a glass of water we were being escorted on board...From our very brief visit it was light, airy and very pleasant...Curb to Retreat about 10mins...

Edited by chemmo

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21 hours ago, chemmo said:

From luggage drop at special delivery (RS) we were taken through an empty security up to the suite lounge and by the time my son had got me a glass of water we were being escorted on board...

 

My experiences at Port Everglades Terminal 25 suggest that, while the suite boarding lounge is open to all suite guests, only those who occupy a "top" suite or who are Captain's Club Zenith members--regardless of stateroom category--are escorted aboard...

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1 hour ago, Xport said:

 

My experiences at Port Everglades Terminal 25 suggest that, while the suite boarding lounge is open to all suite guests, only those who occupy a "top" suite or who are Captain's Club Zenith members--regardless of stateroom category--are escorted aboard...

 

Yes, I think this is the case although we saw a group of about 6/8 suite passengers being escorted as our passports were being checked so it could be...

RS/PH personally escorted, other suite guests escorted in groups if there is any queuing to board.

 

As there was a Coast Guard inspection the  morning that we boarded perhaps several suite guests had spent some time in the lounge. We had been advised, a few days earlier by telephone not to arrive before 11am.

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Super nice, super deluxe!!  Disembarkation even nicer.  Celebrity has it all figured out.  The others could take a lesson!!

 

 

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50 minutes ago, chemmo said:

 

Yes, I think this is the case although we saw a group of about 6/8 suite passengers being escorted as our passports were being checked so it could be...

RS/PH personally escorted, other suite guests escorted in groups if there is any queuing to board.

 

As there was a Coast Guard inspection the  morning that we boarded perhaps several suite guests had spent some time in the lounge. We had been advised, a few days earlier by telephone not to arrive before 11am.

We were in a Sky Suite the end of August and we were escorted to the lounge.

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53 minutes ago, SeaSharp said:

Super nice, super deluxe!!  Disembarkation even nicer.  Celebrity has it all figured out.  The others could take a lesson!!

 

 

 

Disembarkation for us was a bit of a fiasco but we survived!

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2 hours ago, chemmo said:

 

Disembarkation for us was a bit of a fiasco but we survived!

Sorry to hear that.  On our last Celebrity cruise, we were sailing with my brother and his wife, but he forgot to pay his final bill.  It was a bit slower for him, but only delayed him about 10 minutes.  My only complaint was that it was a long hike to the parking garage.  

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24 minutes ago, SeaSharp said:

Sorry to hear that.  On our last Celebrity cruise, we were sailing with my brother and his wife, but he forgot to pay his final bill.  It was a bit slower for him, but only delayed him about 10 minutes.  My only complaint was that it was a long hike to the parking garage.  

 

A communication breakdown resulted in our issues I won’t go into full details but we discussed our leaving strategy (late of the ship, escorted through) with one of the Retreat concierges who didn’t let the other (who was actually in the lounge on disembarkation morning) know and we ended up with no escort off....If we didn’t have mobility issues it wouldn’t have been an issue but I can’t stand/walk for long. The face recognition system made it manageable but just one of those ‘dropped balls’ re service. We don’t experience many but it is a bit annoying when you have explained what you need, been reassured it will be available... 

Edited by chemmo

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t258.thumb.jpg.dc1cda10899496e6b4dd81ee6f81d381.jpg

 

Suite Security:

t25security.thumb.jpg.ba617ff05d992d860f75873ce25cdf11.jpg

 

Suite Embarkation Lounge

t25entrance.thumb.jpg.1e284c3e5128dca9fa04c00a4cce55cf.jpg

 

t25entr2.thumb.jpg.3c56c61301b768677eaa7a595d319b93.jpg

 

t25suite2.thumb.jpg.ef19918a4c30341a528c4cac85f16341.jpg

image.png.f76410785847d4df72deea8bee2f5ef2.png

 

 

 

image.thumb.png.153c453f78e2590456b3fa0bcad4ca7b.png

 

t25coffee.thumb.jpg.09f9fdec67d9216ab5c40598fcfc5592.jpg

 

Outside deck

 

image.thumb.png.9c68c71d2d79ba3c8d1cf8deeac2b161.png

 

View of the ship from the outside deck

 

t25deckship.jpg.1127cfb64eb65f8b06b6713f5762acaf.jpg

 

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On 10/26/2019 at 2:02 PM, chemmo said:

From luggage drop at special delivery (RS) we were taken through an empty security up to the suite lounge and by the time my son had got me a glass of water we were being escorted on board...From our very brief visit it was light, airy and very pleasant...Curb to Retreat about 10mins...

Do you recall the location of "special delivery" ?  and how is it that personnel in this area know if you're in a special delivery suite?

Thank you!

Edited by Georgia_Peaches

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The location for special delivery is just outside the entrance doors to the terminal. There will be a staff person with a clip board with the list of guests eligible and a porter to take your luggage.  When you are contacted by shoreside concierge you will receive an email with a placard to place in the windshield of the car/taxi you are in.

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38 minutes ago, Georgia_Peaches said:

Do you recall the location of "special delivery" ?  and how is it that personnel in this area know if you're in a special delivery suite?

Thank you!

 

We booked an Uber to the port, he knew exactly where to drop us when we showed him our ‘priority’ placard, saying ‘Yes, VIP drop off, I know it’. However if he hadn’t the sign was very clear.

 

After looking at vtcruising’s pictures of the lounge I wish I had enjoyed a better look!

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We were on board so fast last November I don't remember anything but the check in stand. Maybe I'll see more of the lounge next month but unless there is a delay boarding I expect to be on board very quickly again.

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On 10/27/2019 at 11:21 AM, Xport said:

 

My experiences at Port Everglades Terminal 25 suggest that, while the suite boarding lounge is open to all suite guests, only those who occupy a "top" suite or who are Captain's Club Zenith members--regardless of stateroom category--are escorted aboard...

We were not in a top suite but were escorted on board.  But not a big deal either way honestly.  I think I can find the ship without them.  It is that big blue and white thing at the top of the walkway.

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 I can’t remember if we were escorted  - I think we were some of the first to board so just followed the crowd in, with someone leading us. Once we made it to the blue and white thing we went our own way.  It’s different now that we can go to our staterooms to drop stuff and don’t get escorted to Michaels by concierge. We liked the T25 suite experience.

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When we boarded the porter took our luggage but not that of guests in lower suites.  We were all escorted on board.

Edited by CHEZMARYLOU

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