Question re 2021/22 prices

[Trulee Scrumptious]

Little bit cheeky really, but if I have booked, paid deposit, but not balance for my first P&O cruise for next year, would I be entitled to the full 10% discount on the 2021/22 prices as a 'past customer' or not?

 

thanks, I know you lot know just about everything!

[terrierjohn]

7 minutes ago, Trulee Scrumptious said:

Little bit cheeky really, but if I have booked, paid deposit, but not balance for my first P&O cruise for next year, would I be entitled to the full 10% discount on the 2021/22 prices as a 'past customer' or not?

 

thanks, I know you lot know just about everything!

Sorry no, you only become eligible as a past passenger once your first cruise has been completed, and at the time of a new booking.

[Trulee Scrumptious]

Just now, terrierjohn said:

Sorry no, you only become eligible as a past passenger once your first cruise has been completed, and at the time of a new booking.

Thank you - I did wonder if that would be the case, not a deal-breaker by any means but just good to know!

[Bin man]

I would guess not as you have not sailed and return from your cruise .Sure you will get more replies . Hope that helps 

 

[SarahHben]

I called P&O the other day and that was one of my questions as we’re in the same position as you, but no, we would get the 5% newcomers discount not the full 10%

[Windsurfboy]

I was lucky,  I asked the same question a quite few years ago with Cunard. The lady on the phone said yes I could have it. I then booked on phone. When I got email confirmation no 5% discount.  I emailed them they replied saying as I hadn't taken cruise it wasn't applicable.  I said listen to what your agent said you made a verbal contract with me. I got the 5% off. 

 

Just need the right agent on phone.