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alchemist4

Unable to Upgrade Message

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In the bidding system, we noticed our pending message changed to "Unable to Upgrade". Norwegian is telling us it just means they are sold out, but other people we are traveling with all bid on the same room. One still has Pending, and the other was accepted (the accepted one bid the amount as me). Has anyone ever gotten this message? We are 21 days out.

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Upgrade bidding is outsourced to a 3rd party...it is useless to call NCL as they have no input on the process.

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Hmm, shot in the dark here...it might be worth calling your credit card company to ask if there is any record of NCL attempting to make a charge for that amount.  See if there was some odd processing issue on that end.  Otherwise, who knows...

 

Can you cancel that old offer and submit a new one?  

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NCL told OP that the upgrade that they wanted was sold out. I'm not sure what further explanation is needed. Leave the bid alone and things might change or bid on a different upgrade category. There are a finite number of cabins available. It's not like everyone who bids gets an upgrade.

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