Jump to content
Cruise Critic Community
doone

Hilton Marina, Ft. Lauderdale

Recommended Posts

Reading the review for the Hilton Marina, Ft. Lauderdale and most are not good.  I am looking to stay at this hotel in March 2021, but am a bit nervous reading these reviews.  I have stayed here before and loved the hotel and location, but its been a while.  Has anyone stayed here recently and if so, share their thoughts on the cleanliness of this hotel.

 

Thanks in advance.

Share this post


Link to post
Share on other sites

Looking at TripAdvisor reviews I also would be cautious about booking this property. The negative reviews seem pretty strong. 

Share this post


Link to post
Share on other sites

They sure are..............................love the location and the pool area, but don't want a dirty hotel either....ick.

Share this post


Link to post
Share on other sites

We've reserved a tower corner suite and are staying there next weekend, 11/15-11/17. Will report back after our stay.

Share this post


Link to post
Share on other sites
33 minutes ago, ryndam said:

We've reserved a tower corner suite and are staying there next weekend, 11/15-11/17. Will report back after our stay.

Great, thank you so much............my plan is to book a tower room, not necessarily a corner suite, but tower works for me...........................I will look for your review.  Thanks so much.

Share this post


Link to post
Share on other sites

The rooms in the tower seem to be ok, it's the rooms in the villas (the smaller areas by the pool) that really seem to get the bad reviews.

Share this post


Link to post
Share on other sites
On 11/6/2019 at 12:08 PM, ryndam said:

We've reserved a tower corner suite and are staying there next weekend, 11/15-11/17. Will report back after our stay.

We also have an intercoastal tower room booked for Jan. Would be very interested in your review. 

Share this post


Link to post
Share on other sites

Hilton Ft. Lauderdale Marina

Stay November 15-17, 2019

Room: King Corner Suite 1101

 

General Observations:

· Tower rooms are substantially renovated. Upper floors substantially complete. Work continues on lower floors.

· East villa rooms (3000-series room numbers) are completely closed and under renovation.

· West villa rooms (2000-series room numbers) are partially closed and under renovation.

· Lobbies and public areas are renovated.

· Tower elevators are renovated.

· Restaurant is a work-in-progress.

 

Pro’s:

· Location, location, location. Walking distance to retail, restaurants, shops.

· Pool area is very attractive. (Unfortunately, the weather this weekend did not cooperate to use the pool.)

· Renovated tower rooms are done very nicely. Very comfortable beds, great A/C, lots of hot water, really nice rain shower. Corridors very tastefully renovated.

· Two huge flat screen TV’s in the corner suites.

· Staff are incredible. Everyone was so personable, friendly, hospitable. They have all been trained very well in the fine art of hospitality.

· This property does not add a daily resort fee. Most beachfront properties on A1A add a daily resort fee.

 

Con’s:

· The renovations are still a work-in-progress. The property will be up to appropriate Hilton standards and expectations once renovations are completed. Until the East & West villa wings are completed, one should specifically request a renovated tower room.

· Room entry doors appear to be originals. There are noticeable gaps at the threshold. We had to use a towel to block out the corridor light streaming under the door.

· The new draperies are very attractive, but we have stayed in hotels where the drapes provide a true black-out. These black-out drapes do allow light penetration once the sun starts to rise.

· Acoustical soundproofing between rooms may be original. Fortunately, we had quiet neighbors during our stay. There was noticeably more audible sound transmission than we have experienced in newer properties.

 

Other Comments:

· The two huge flat screen TV’s would have been great. Unfortunately, neither TV worked during our stay. (Newly installed programming issues.) They tried. They did not succeed in correcting the problem.

· Our suite was missing furniture. No side chairs, no tables, no towel racks. I believe that we may have been the first guests to occupy this suite since the renovation.

· Hotel management was very accommodating to the situation and significantly adjusted our room rate and provided full breakfast for both days, as compensation for the incomplete fixtures in our room. We felt that we were adequately compensated for our inconvenience. We very much appreciated management’s pro-active resolution to our concerns.

· We would certainly stay at this property in the future, once all renovations are completed. For the next few months, we would only stay in the renovated tower rooms.

· Some photos of the tower corridor, lobby and the king corner suite are attached.

 

Rob

 

001 (1).JPG

001 (2).JPG

001 (3).JPG

001 (4).JPG

001 (5).JPG

001 (6).JPG

Share this post


Link to post
Share on other sites
2 hours ago, ryndam said:

Hilton Ft. Lauderdale Marina

 

Stay November 15-17, 2019

 

Room: King Corner Suite 1101

 

 

 

General Observations:

 

· Tower rooms are substantially renovated. Upper floors substantially complete. Work continues on lower floors.

 

· East villa rooms (3000-series room numbers) are completely closed and under renovation.

 

· West villa rooms (2000-series room numbers) are partially closed and under renovation.

 

· Lobbies and public areas are renovated.

 

· Tower elevators are renovated.

 

· Restaurant is a work-in-progress.

 

 

 

Pro’s:

 

· Location, location, location. Walking distance to retail, restaurants, shops.

 

· Pool area is very attractive. (Unfortunately, the weather this weekend did not cooperate to use the pool.)

 

· Renovated tower rooms are done very nicely. Very comfortable beds, great A/C, lots of hot water, really nice rain shower. Corridors very tastefully renovated.

 

· Two huge flat screen TV’s in the corner suites.

 

· Staff are incredible. Everyone was so personable, friendly, hospitable. They have all been trained very well in the fine art of hospitality.

 

· This property does not add a daily resort fee. Most beachfront properties on A1A add a daily resort fee.

 

 

 

Con’s:

 

· The renovations are still a work-in-progress. The property will be up to appropriate Hilton standards and expectations once renovations are completed. Until the East & West villa wings are completed, one should specifically request a renovated tower room.

 

· Room entry doors appear to be originals. There are noticeable gaps at the threshold. We had to use a towel to block out the corridor light streaming under the door.

 

· The new draperies are very attractive, but we have stayed in hotels where the drapes provide a true black-out. These black-out drapes do allow light penetration once the sun starts to rise.

 

· Acoustical soundproofing between rooms may be original. Fortunately, we had quiet neighbors during our stay. There was noticeably more audible sound transmission than we have experienced in newer properties.

 

 

 

Other Comments:

 

· The two huge flat screen TV’s would have been great. Unfortunately, neither TV worked during our stay. (Newly installed programming issues.) They tried. They did not succeed in correcting the problem.

 

· Our suite was missing furniture. No side chairs, no tables, no towel racks. I believe that we may have been the first guests to occupy this suite since the renovation.

 

· Hotel management was very accommodating to the situation and significantly adjusted our room rate and provided full breakfast for both days, as compensation for the incomplete fixtures in our room. We felt that we were adequately compensated for our inconvenience. We very much appreciated management’s pro-active resolution to our concerns.

 

· We would certainly stay at this property in the future, once all renovations are completed. For the next few months, we would only stay in the renovated tower rooms.

 

· Some photos of the tower corridor, lobby and the king corner suite are attached.

 

 

 

Rob

 

 

 

001 (1).JPG

001 (2).JPG

001 (3).JPG

001 (4).JPG

001 (5).JPG

001 (6).JPG

Hi Rob. Your post really puts me at ease. We have an Intercoastal balcony view double bed tower room booked for May 2020. I actually emailed the hotel staff that wrote comments to negative reviews on TripAdvisor. I asked him if we should be looking elsewhere. He did reply that they are working on improvements and he suggested we keep our reservation. Great photos!

Share this post


Link to post
Share on other sites

Thank you so much Rob, I really appreciate your review and pictures.  Makes me feel more confident in our future sty at this hotel........

Share this post


Link to post
Share on other sites

I've got this hotel booked for a night next month before our cruise - and have been very nervous after reading all the negative reviews.  So I called to see if I could confirm a tower room and the agent told me they will be closing the non tower rooms for renovations and we will be in a tower room.  Seems like they've heard the feedback and are actively working to upgrade the older non-tower rooms.

Phew!  Fingers crossed..

Share this post


Link to post
Share on other sites
28 minutes ago, Djsmrs said:

I've got this hotel booked for a night next month before our cruise - and have been very nervous after reading all the negative reviews.  So I called to see if I could confirm a tower room and the agent told me they will be closing the non tower rooms for renovations and we will be in a tower room.  Seems like they've heard the feedback and are actively working to upgrade the older non-tower rooms.

Phew!  Fingers crossed..

Please keep us posted here. I have a tower room booked for May 2020. 

Share this post


Link to post
Share on other sites

The renovated tower rooms are very nice. We were there last weekend. (See photos above).

 

Rob

Share this post


Link to post
Share on other sites

When next month are they closing non tower. We have reservation 6 Dec.

Edited by dowen63

Share this post


Link to post
Share on other sites
On 11/25/2019 at 2:36 PM, dowen63 said:

When next month are they closing non tower. We have reservation 6 Dec.

We check in on the 7th and she said the rooms would be closed by then...

 

Maybe they're closing them end of November?

Share this post


Link to post
Share on other sites
13 minutes ago, gfkcruiser said:

We check in on Nov 30 for one night.  Will report back after our stay.

That would be great. Have a safe trip. 

Share this post


Link to post
Share on other sites

You stated that your stay will be in March 2021, a lot could happen between now and then. 

Share this post


Link to post
Share on other sites
On ‎11‎/‎25‎/‎2019 at 3:55 PM, ryndam said:

The renovated tower rooms are very nice. We were there last weekend. (See photos above).

 

Rob

We currently have a king bed high floor water view balcony ... we stayed in 926 last may and had a view of the water taxi landing, draw-bridge and and cruise ships ... which we liked very much and spent a lot of time on the balcony

 

going back Dec 3 and have the same type room reservation

 

got an upsell email (following) and wondered what kind of view we may have, guess we may wait and see if any rooms are available at check-in and decide then if we can see the room first

 

1 King Bed Corner Suite Marina View Balcony
,
440 sq. ft.
  • Large studio style floor plan with separate living and sleeping area, King bedded only.
  • Furnished wrap around balcony overlooking the inlet marina and the heart of Ft. Lauderdale.
  • Large open bathroom with walk-in tiled shower and modern fixtures.
  • Living area features comfortable L-shaped sofa and a flat panel TV for in-room entertainment.

Share this post


Link to post
Share on other sites
31 minutes ago, voljeep said:

We currently have a king bed high floor water view balcony ... we stayed in 926 last may and had a view of the water taxi landing, draw-bridge and and cruise ships ... which we liked very much and spent a lot of time on the balcony

What is a "water view balcony"?  Is that a view of the cruise ships, ie, the terminals, etc., 

Share this post


Link to post
Share on other sites
32 minutes ago, voljeep said:

We currently have a king bed high floor water view balcony ... we stayed in 926 last may and had a view of the water taxi landing, draw-bridge and and cruise ships ... which we liked very much and spent a lot of time on the balcony

 

got an upsell email (following) and wondered what kind of view we may have, guess we may wait and see if any rooms are available at check-in and decide then if we can see the room first

 

This is the view from king corner suite 1001.

 

Rob

 

003 View from Hilton balcony (1).JPG

003 View from Hilton balcony (2).JPG

003 View from Hilton balcony (3).JPG

Share this post


Link to post
Share on other sites
4 minutes ago, ryndam said:

 

This is the view from king corner suite 1001.

 

Rob

 

003 View from Hilton balcony (1).JPG

003 View from Hilton balcony (2).JPG

003 View from Hilton balcony (3).JPG

thanks - gives us something to think about if that is the 'upsell' type room for $ 30

Share this post


Link to post
Share on other sites
7 minutes ago, RocketMan275 said:

What is a "water view balcony"?  Is that a view of the cruise ships, ie, the terminals, etc., 

yes - ours was at least

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Forum Jump
    • Categories
      • Forum Assistance
      • Q&A: Cruise Insurance w/ Steve Dasseos of the TripInsuranceStore.com June 2020
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Member Cruise Reviews
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations

Announcements

×
×
  • Create New...