Jump to content
Cruise Critic Community
Sign in to follow this  
lec2017

Booked through 3rd party - cruise not on RC

Recommended Posts

I booked a cruise through another company and added my reservation number to my RC account but it’s not showing online. This is my first time booking with RC so I’m not sure if this is normal? I was hoping to look at drink/dinner packages but can’t since the cruise isn’t on there.

Share this post


Link to post
Share on other sites

We always book through 3rd party and do all other bookings online. Is your cruise far out?

Share this post


Link to post
Share on other sites

Did your TA give you Royals booking number or theirs.  You need Royals booking number, ask your TA for it.  All mine are showing just fine and I booked through a TA

Share this post


Link to post
Share on other sites
1 minute ago, Tatka said:

We always book through 3rd party and do all other bookings online. Is your cruise far out?

That shouldn’t make a difference, my cruises in 2021 show up.  Nothing to buy but they are there.

Share this post


Link to post
Share on other sites
2 minutes ago, Ourusualbeach said:

Did your TA give you Royals booking number or theirs.  You need Royals booking number, ask your TA for it.  All mine are showing just fine and I booked through a TA


cruise isn’t until January and I added the reservation number and when I try to add it again it says it’s already added but when I look in my account it says I don’t have any upcoming cruises.

Share this post


Link to post
Share on other sites
2 minutes ago, lec2017 said:


cruise isn’t until January and I added the reservation number and when I try to add it again it says it’s already added but when I look in my account it says I don’t have any upcoming cruises.

Sometimes it can take awhile to show up.  Did you just add it today?

Share this post


Link to post
Share on other sites

You can call Royal and ask.

I recently called as my reservation did not have C&A (loyalty) number attached and they added it.

They will help you

Share this post


Link to post
Share on other sites
5 minutes ago, Ourusualbeach said:

Sometimes it can take awhile to show up.  Did you just add it today?

 

Booked last night, added this morning. It said 15 minutes so I was worried when I checked this afternoon and it wasn’t there but I’ll keep checking!

Share this post


Link to post
Share on other sites

You might need to dump your browser cache and restart.  Or use a different browser.  Sometimes the web site is squirrely and when you add a cruise it immediately goes away, though.  Usually a lot sooner than a half day, though.

 

Another option is NOT to log in to RCI but just to the cruise:  https://www.royalcaribbean.com/booked

Edited by LeeW
more

Share this post


Link to post
Share on other sites
On 11/15/2019 at 6:24 PM, lec2017 said:

 

Booked last night, added this morning. It said 15 minutes so I was worried when I checked this afternoon and it wasn’t there but I’ll keep checking!

 

When in doubt, change browsers.  And change again until it works.  🙂 

Share this post


Link to post
Share on other sites

Another trick is, if you use Chrome, while a page is open hit CTRL - SHFT - N all together.

 

This will open an anonymous window, which does not use the cache or cookies from the normal window.

 

Many times, that has worked. 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Forum Jump
    • Categories
      • Forum Assistance
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...