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Poulsbo Cruisers

Flight Ease booking issues

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We are sailing HAL next year for the first time in many years. We have been primarily sailing on Princess. I’m trying to book airfare using Flight Ease. On the surface, it appears to be exactly the same as Princess EZ Air. The screens all look the same. My problem is trying to actually book the flights. The cruise isn’t until next September. I enter all the information, find flights that will work, go through the seat selection process, answer all the questions and then get a message that the flight is no longer available. Yet, the next day the same “no longer available flight” is still shown as an option. And it’s not just one selection, it happens on every selection unless a chose a different return flight that adds an additional cost. Is this normal with Flight Ease? Has anyone else experienced this problem? I did try calling HAL, but they couldn’t help. The flights showing up on Flight Ease for me didn’t come up on their screen. 

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