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TriumphGuy

Check In Info missing on HAL site

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I just made the final payment for our upcoming April cruise (paid to TA) and when I went to check our info in HAL's website I found that all our previously entered information is gone. This will be the THIRD time I've had to re-enter all the in the passport info, next of kin, etc. 

Has this happened to anyone else?  I don't want to enter credit card info until shortly before the cruise for security reasons.

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I started the process yesterday...kept loosing my flight times.  

 

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hmm, i have never had a problem with my check in process. it always retains my info. it even saved my passport info from the prior cruises.. 

 

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Last night I was working on the HAL site to complete the check-in documents.  When I first was on the passport page it appeared that my passport information was stored.  At some point in the process, this disappeared and then it had to be entered three times before it was accepted.

 

BaltimoreCruise

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