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rachiem

Wine package

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Hi,

I rang to order the wine package, which has been debited to my credit card.

It doesn't show on my planner and I have had no email to acknowledge the extra.

Is this normal? 

Sorry, first time with P&O

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Seems they treat the pre cruise purchase as a gift and it does not show in order not to spoil  the suprise. On the first night the wine waiter gives you the gift package. I also had nothing to confirm the purchase prior to the cruise. I took a copy of my bank statement to confirm the purchase in case there was a problem but it all worked out fine.

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1 hour ago, mrbluesea said:

Seems they treat the pre cruise purchase as a gift and it does not show in order not to spoil  the suprise. On the first night the wine waiter gives you the gift package. I also had nothing to confirm the purchase prior to the cruise. I took a copy of my bank statement to confirm the purchase in case there was a problem but it all worked out fine.

Thanks for the reply.

I'll make sure I take a screenshot of my statement to show the transaction.

 

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