Jump to content
Cruise Critic Community
Sign in to follow this  
manders175

RC Visa OBC. How long until it is visible in account?

Recommended Posts

Hi everyone! I know I've seen something similar posted on here but couldn't find it. 

 

I traded in points on my RC Visa for $100 in OBC about 2 months ago. Today we are now 50 days out until our cruise. 

 

How long does it take for the credit to show, or am I going to have to call them? Thanks! 

Share this post


Link to post
Share on other sites

I just did mine earlier this week and the OBC is already showing up when I log in, but I am less than 30 days from my cruise.  Not sure if that is why.  It can't hurt to call.

Edited by BNL1213

Share this post


Link to post
Share on other sites

I've usually seen it appear on my OBC account about 2-3 days in.  I always print out my confirmation and take it with me.  I've never seen it show up ahead of time.

Share this post


Link to post
Share on other sites

Last year was the last time we cashed out and it was on the reservation about 2 weeks out. I think we waited until 30 days out to do it.

Share this post


Link to post
Share on other sites

They normally hold back adding it you your account until 2-3 weeks before the cruise.

 

You can try calling the redemption folks at 888-305-4626 and request it be posted sooner, but lately some reports said they have refused.

Share this post


Link to post
Share on other sites

I agree with what everyone posted!  And, per Bob, on our next cruise, I called that number.  We got our credit within 30 minutes 🙂

Share this post


Link to post
Share on other sites

Thanks for the responses everyone! If I dont see it 2-3 weeks before our cruise I will try calling. 🙂

Share this post


Link to post
Share on other sites
5 minutes ago, manders175 said:

Thanks for the responses everyone! If I dont see it 2-3 weeks before our cruise I will try calling. 🙂

 

Some want the OBC earlier to use it to book excursions or other things that they think might be sold out close to the cruise.

S

Share this post


Link to post
Share on other sites

As others have said...it’s really ideal to submit your request less than 1 month out as they usually apply about 3 weeks out.

 

I’ve always submitted mine early (3-5 months out) and just had this conversation in the last month.  I called and requested the OBC be applied right away so I could use it to make purchases in the pre-cruise planner.  It was applied same day, but I was reminded that it’s really intended to be used on the ship and it’s best to redeem closer to sailing.

Share this post


Link to post
Share on other sites

I added BOA OBC to my 02/24 cruise two months ago and was told will see it two weeks prior. Called them this past Wednesday and asked to have it applied to use prior too and was told the same thing, two weeks out. Lo and behold, checked my planner yesterday and the $500 was there! Guess he felt sorry for me. Ha! So, it doesn't hurt to call the number Bob gave and see what happens.

Share this post


Link to post
Share on other sites

After my last experience, I'll now wait until about a month before sailing to redeem.  As everyone has been saying, it's typically applied 2-3 weeks prior to sailing.  We called last time to ask for it early (to use for purchasing drink pkgs, etc), and while I was given a gentle reminder of the policy, my aunt received an unpleasant lecture.  That said, we both found the credit applied within a few hours of calling.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Forum Jump
    • Categories
      • Forum Assistance
      • SPECIAL EVENT: Q&A with the Quark Expeditions Team!
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Member Cruise Reviews
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...