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Anyone receive a phone call even with the new upgrade policy?

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I am curious if anyone has received a phone call even with the new RoyalUp program?  Or as I suspect the days of getting a phone call with a FREE upgrade is a thing of the past?  I've always wanted to be surprised but has never happened. 😁

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Thank you! I was figuring but had a glimmer of hope....  Guess it is another way for the cruise line to make money!  🤑

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Even when there was an upgrade fairy, I never got a phone call; I got an email.  Only happened once when we were trying to ween ourselves off of Grand Suites and booked a JS.  Sure enough, they upgraded us to a GS and notified us with an email saying “Congratulations”

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On our Oasis class sailings we were never offered an upgrade, but the two times we booked a GS (Out of 7 sailings) we were  called and offered an UPSELL to a CL (Thru our TA), once for $600 total cost and the other for $750 total cost..............we did it and sailed in the CL.

 

This was before that new bidding program.

 

We have yet to cruise in  a GS on an Oasis class ship.................not that I'm complaining but, love the CL suites.

 

So we never knew an upgrade fairy ever existed.

 

Safe travels.

 

 

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What is this mythical upgrade fairy you refer to?  I think bigfoot sightings were more common.  

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12 minutes ago, twangster said:

What is this mythical upgrade fairy you refer to?  I think bigfoot sightings were more common.  

 

Long gone.

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Just good old business. Why give an upgrade away "free"? Too many people will gladly pay for one.

I have bid on our last 3 cruises. Never won yet.

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When I book I often request a specific room (I book through Casino)....if it is not available they will waitlist me and if it becomes available call me......the difference being I can pay for the upgrade 😉

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Last two cruises, the upgrade fairy called and offered upgraded suites for $400.
 

I wonder what the average bid that wins an upgrade is these days with the new program?

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The presence of an upgrade fairy is the stuff of rumors, legends and lore.  However her not-as-good-looking sister the UPSELL fairy is alive and well. 

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57 minutes ago, notyours75 said:

The presence of an upgrade fairy is the stuff of rumors, legends and lore.  However her not-as-good-looking sister the UPSELL fairy is alive and well. 

Always had people bragging about free upgrades this was before  the silent action {ROYAL UP} , Crown and Anchor  even has a upgrade policy , 🙄

 

https://www.royalcaribbean.com/cas/legal/#19

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1 hour ago, notyours75 said:

However her not-as-good-looking sister the UPSELL fairy is alive and well. 

The Upsell fairy (who used to make calls with a real offer) was killed off by the Royal Up bot (which takes bids regardless of inventory or status of booking and rarely has anything to really sell).

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I was once the recipient of the upgrade fairy.  She did exist.   I booked 3 consecutive cruises, all in inside cabins, and was called and upgraded to a balcony on the third cruise.

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Celebrity cruises called us recently. They wanted to talk to Mr/Mrs. B-something. I said, No? They asked if we were sailing with Mr. & Mrs. B-something on the Edge, and was I their contact person? I said, "No. We are booked on Royal Caribbean."

 

She said they were listed with our phone number. I was really tempted to ask what they were offering. :classic_wink: 

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42 minutes ago, Biker19 said:

The Upsell fairy (who used to make calls with a real offer) was killed off by the Royal Up bot (which takes bids regardless of inventory or status of booking and rarely has anything to really sell).

I don't understand why they can't program the Royal Up Bot with the inventory... Yes, I read what I wrote. The IT dept has enough issues!!

 

 

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You are more likely to get a phone call from the tooth fairy than the upgrade fairy.

 

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12 hours ago, LilBlackDress said:

I don't understand why they can't program the Royal Up Bot with the inventory

Because customers are more than willing to give RCI lots of free info for the elusive chance at an upgrade.

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My cousin's sister's husband's best friend's son once got a free upgrade from an inside cabin to another inside cabin on a higher deck.  Everyone else I've ever met had to pay for it. 

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Recently I got a call while on the ship.  It was about 5 o’clock on Day 1.   Guest service offered me an outside cabin, free of charge.  Since I had already unpacked and my sisters’s cabin was 4 doors away, I politely declined.  Had I not already unpacked it might have been a different story.  Katherine

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On 1/22/2020 at 5:46 PM, Host Clarea said:

The upgrade failry is deceased.

I laughed out loud on this one. 
Royal found a way to bring in some extra revenue. Can’t fault them for that.

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On 1/22/2020 at 5:38 PM, RCLcruiser2012 said:

I am curious if anyone has received a phone call even with the new RoyalUp program?  Or as I suspect the days of getting a phone call with a FREE upgrade is a thing of the past?  I've always wanted to be surprised but has never happened. 😁

 

Never a call in 23 years! ☹

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