Barnacle45 Posted March 7, 2020 #1 Share Posted March 7, 2020 It is noted that several CARNIVAL owned companies Princess and Holland America are offering Future Cruise Credit for people who are booked to sail in the next 2-3 months,in other words you can cancel your cruise and use the credit to sail another day. I see Norwegian and Disney are now offering similar types of choice. Well done these lines. Is is not the time for COSTA to wake up and also be responsible and offer similar? Link to comment Share on other sites More sharing options...
Mchoi Posted March 8, 2020 #2 Share Posted March 8, 2020 I am waiting Costa's answer, too.But there is no change till now. Link to comment Share on other sites More sharing options...
drsel Posted March 8, 2020 #3 Share Posted March 8, 2020 if Costa cancel your Cruise only then they will give you a credit voucher to be used within 12 months to book a cruise before November 2021 Link to comment Share on other sites More sharing options...
PASibley Posted March 10, 2020 #4 Share Posted March 10, 2020 This morning they said if I cancel my cruise...Favlousa Mar 21 Guadalope to Savona...they would refund the port taxes and give a cruise credit good for the next 12 months Link to comment Share on other sites More sharing options...
Barnacle45 Posted March 10, 2020 Author #5 Share Posted March 10, 2020 Very happy for you, at least thats a start.However an overall policy announcement by COSTA would be welcomed. Link to comment Share on other sites More sharing options...
drsel Posted March 10, 2020 #6 Share Posted March 10, 2020 2 hours ago, PASibley said: This morning they said if I cancel my cruise...Favlousa Mar 21 Guadalope to Savona...they would refund the port taxes and give a cruise credit good for the next 12 months Thats good, but U can INSIST on FULL cash refund Link to comment Share on other sites More sharing options...
drsel Posted March 10, 2020 #7 Share Posted March 10, 2020 Costa terms and conditions state that only if the passenger refuses to accept another Cruise, he will get a full refund Link to comment Share on other sites More sharing options...
drsel Posted March 10, 2020 #8 Share Posted March 10, 2020 This is in case Costa cancels your Cruise Link to comment Share on other sites More sharing options...
dritan Posted March 10, 2020 #9 Share Posted March 10, 2020 Thanks for that info. If Costa cancel my 11th April cruise then I'd prefer a refund as I'm still lumbered with expensive Easyjet flights to Barcelona so the money could go to a land based Catalonia trip. Mind you, who know what will be happening with Spain, UK and the rest of our countries in the coming weeks. Link to comment Share on other sites More sharing options...
drsel Posted March 10, 2020 #10 Share Posted March 10, 2020 Don't worry I think coronavirus will be controlled by June maximum August Link to comment Share on other sites More sharing options...
gerryuk Posted March 10, 2020 #11 Share Posted March 10, 2020 6 hours ago, PASibley said: This morning they said if I cancel my cruise...Favlousa Mar 21 Guadalope to Savona...they would refund the port taxes and give a cruise credit good for the next 12 months Is that only for Canadian passengers though? Link to comment Share on other sites More sharing options...
Mchoi Posted March 10, 2020 #12 Share Posted March 10, 2020 2 hours ago, dritan said: Thanks for that info. If Costa cancel my 11th April cruise then I'd prefer a refund as I'm still lumbered with expensive Easyjet flights to Barcelona so the money could go to a land based Catalonia trip. Mind you, who know what will be happening with Spain, UK and the rest of our countries in the coming weeks. Did you receive any notice from Costa? I arranged the cruise departing from Bari, Italy on 6th Apr, but there has been no action from Costa till now. Link to comment Share on other sites More sharing options...
dritan Posted March 10, 2020 #13 Share Posted March 10, 2020 Just checked my mailbox. There was an email from Costa. ... but turned out to be an automated one asking for my passport details for checkin 🤐 Link to comment Share on other sites More sharing options...
drsel Posted March 10, 2020 #14 Share Posted March 10, 2020 Without any email confirming cancellation, your cruise is still on Link to comment Share on other sites More sharing options...
Omacruise Posted March 11, 2020 #15 Share Posted March 11, 2020 Ik heb gisteren .mijn incheckpapieren binnen gekregen,verschillende mails naar het reisbureau gestuurd wat de rederij gaat doen We zouden 30 maart gaan met de Costa Smeralda en 3 havens in Italië aandoen wat niet mogelijk is,dan liever in het najaar Maar Costa laat niets horen en ik begrijp dat andere rederijen een Future Cruise Credit geven Link to comment Share on other sites More sharing options...
drsel Posted March 17, 2020 #16 Share Posted March 17, 2020 Costa cancelled my cruise and is offering a full refund or 30% discount on any future Cruise upto November 2020 Link to comment Share on other sites More sharing options...
Barnacle45 Posted March 17, 2020 Author #17 Share Posted March 17, 2020 9 hours ago, drsel said: Costa cancelled my cruise and is offering a full refund or 30% discount on any future Cruise upto November 2020 November 2020 that is a little early, they are being optimistic, I wont be travelling until there is a vaccine! When was your cruise due to depart please? We are booked on Fortuna 31st May from Amsterdam , too far out for Costa to make a decision !! Link to comment Share on other sites More sharing options...
drsel Posted March 18, 2020 #18 Share Posted March 18, 2020 We had 2 back to back Cruises in March and April 2021 Link to comment Share on other sites More sharing options...
tenpin Posted March 18, 2020 #19 Share Posted March 18, 2020 I would like to point out that after this world wide virus you can be sure cruise prices will be raised compared to the low prices we have seen lately. So perhaps an extra 30% might be a good deal. Link to comment Share on other sites More sharing options...
drsel Posted March 18, 2020 #20 Share Posted March 18, 2020 Possible. They will need to recover the losses Link to comment Share on other sites More sharing options...
drsel Posted April 14, 2020 #21 Share Posted April 14, 2020 Thanks for that info. If Costa cancel my 11th April cruise then I'd prefer a refund as I'm still lumbered with expensive Easyjet flights to Barcelona so the money could go to a land based Catalonia trip. Mind you, who know what will be happening with Spain, UK and the rest of our countries in the coming weeks. I am sure your 11th April Cruise was cancelled by Costa. so did they offer you a full refund or a future Cruise credit. The cruise lines are really bleeding right now. They don't have liquid cash to pay back anyone So i decided not to take my money back, but instead transfer the 2 deposits to 2 future Cruises at 30% discount each. Link to comment Share on other sites More sharing options...
dritan Posted April 15, 2020 #22 Share Posted April 15, 2020 Hi I asked for the cash back, basically because I'm tied to very specific times for holidays and it was going to end up costing me significantly more than I'd originally paid. Link to comment Share on other sites More sharing options...
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