Momto3girlsintheCarolinas Posted March 14, 2020 #1 Share Posted March 14, 2020 Sailing in May. The price for the cruise we have is now one-half of what we paid. We're thinking of taking the credit and rebooking. Obviously, timing this will be critical. We need to rebook before the prices go up. How long is it taking RCI to issue a FCC? Thoughts? Experience? Link to comment Share on other sites More sharing options...
Biker19 Posted March 14, 2020 #2 Share Posted March 14, 2020 Just now, Momto3girlsintheCarolinas said: Thoughts? You can't use the FCC on the same sailing on which you cancelled. Link to comment Share on other sites More sharing options...
Momto3girlsintheCarolinas Posted March 14, 2020 Author #3 Share Posted March 14, 2020 2 minutes ago, Biker19 said: You can't use the FCC on the same sailing on which you cancelled. Thank you. That makes sense. Link to comment Share on other sites More sharing options...
Momto3girlsintheCarolinas Posted March 14, 2020 Author #4 Share Posted March 14, 2020 2 minutes ago, Biker19 said: You can't use the FCC on the same sailing on which you cancelled. Thank you. That makes sense. Link to comment Share on other sites More sharing options...
BillsMafiaBabe Posted March 14, 2020 #5 Share Posted March 14, 2020 3 minutes ago, Momto3girlsintheCarolinas said: How long is it taking RCI to issue a FCC? We were told 2-3 weeks but it took just under a week to get. We cancelled the first day of the Cruise with Confidence promo. I think they got it to us quick because with yesterdays news of 125% FCC they didn't want the early cancellers to be calling expecting the bump up. Link to comment Share on other sites More sharing options...
JillK Posted March 14, 2020 #6 Share Posted March 14, 2020 5 minutes ago, rsfunk said: Hi rsfunk. We cancelled on Tuesday morning once our Chief Medical Officer announced that Canadians should avoid all cruise travel. Up until that point, we were still planning on cruising tomorrow. While we did receive a confirmation of cancellation from our travel agent, I don't have anything from RCL that shows our FCC. Could you confirm whether or not the FCC you received encompasses the taxes/fees or if this was refunded and your FCC is the cruise fare only? We had also pre-paid our gratuities so waiting to see if this will be a straight up refund or a credit. Thanks! Link to comment Share on other sites More sharing options...
Ken at the beach Posted March 14, 2020 #7 Share Posted March 14, 2020 1 minute ago, JillK said: Hi rsfunk. We cancelled on Tuesday morning once our Chief Medical Officer announced that Canadians should avoid all cruise travel. Up until that point, we were still planning on cruising tomorrow. While we did receive a confirmation of cancellation from our travel agent, I don't have anything from RCL that shows our FCC. Could you confirm whether or not the FCC you received encompasses the taxes/fees or if this was refunded and your FCC is the cruise fare only? We had also pre-paid our gratuities so waiting to see if this will be a straight up refund or a credit. Thanks! Prepaid gratuities will go back to your credit card usually taxes and fees go back to the card as well however the information that Royal has currently available have not made this clear for the 30 day cancellations. 1 Link to comment Share on other sites More sharing options...
BillsMafiaBabe Posted March 14, 2020 #8 Share Posted March 14, 2020 (edited) 22 minutes ago, JillK said: Hi rsfunk. We cancelled on Tuesday morning once our Chief Medical Officer announced that Canadians should avoid all cruise travel. Up until that point, we were still planning on cruising tomorrow. While we did receive a confirmation of cancellation from our travel agent, I don't have anything from RCL that shows our FCC. Could you confirm whether or not the FCC you received encompasses the taxes/fees or if this was refunded and your FCC is the cruise fare only? We had also pre-paid our gratuities so waiting to see if this will be a straight up refund or a credit. Thanks! I received the FCC email, for cruise fare only, yesterday at 4:46p (right about the time they announced the suspension) and just checked my CC, the port fees and the UDP were credited back yesterday as well. The amounts all checked out to exactly what we were quoted, and expected, by the customer service rep that helped us on 3/6 when we cancelled. Hope that help/answers your question. Edited March 14, 2020 by rsfunk grammer 2 Link to comment Share on other sites More sharing options...
JillK Posted March 14, 2020 #9 Share Posted March 14, 2020 15 minutes ago, rsfunk said: I received the FCC email, for cruise fare only, yesterday at 4:46p (right about the time they announced the suspension) and just checked my CC, the port fees and the UDP were credited back yesterday as well. The amounts al cheeped out to exactly what we were quoted, and expected, by the customer service rep that helped us on 3/6 when we cancelled. Hope that help/answers your question. No communication about our FCC yet and nothing back on credit card as of this morning so this gives me a good idea of what to expect. Thanks for the info. Link to comment Share on other sites More sharing options...
MoniMommy Posted March 14, 2020 #10 Share Posted March 14, 2020 40 minutes ago, rsfunk said: I received the FCC email, for cruise fare only, yesterday at 4:46p (right about the time they announced the suspension) and just checked my CC, the port fees and the UDP were credited back yesterday as well. The amounts all checked out to exactly what we were quoted, and expected, by the customer service rep that helped us on 3/6 when we cancelled. Hope that help/answers your question. Thanks! Having specific dates let's me know what to expect. Hope to see something by Tuesday. I have already rebooked and want to put the cash on my CC to cover the deposit and my 0 balance on my CC. I booked with a refundable deposit. If there any any doubts or advisories still in play at final payment I will cancel. Link to comment Share on other sites More sharing options...
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