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SUITES BOOKED ONLY WITH NON-REFUNDABLE DEPOSIT


MikeandBobNC
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17 hours ago, hcat said:

Not sure what  paperwork you have received from your TA.....

Our  current confirmations from Celebrity have a grid with the cancellation percentages towards the bottom  of the page....looks like this:

 

 Cancellation Schedule             Cancellation Amount             Date

89 to 75 days prior to sailing      25% per guest                       actual date given

74 to 61 days prior to sailing      50% per guest                             "

60 to 31 days prior to sailing      75% per guest                             "

30 to   0 days prior to sailing     100% per guest                            "

 

After that grid  it lists Promotions Applied

 

It is very clear ours are fully refundable, including the suite!

 

Sorry.. I  did not know that all res  confirmations had that schedule. I  was  evidently confused between cancellation  penalties and the deposit issue. So what is the max deposit one may lose...ex, if dep was $ 500 or $900?  If you cancel late in the game, you lose  even more including the deposit?  

 

  I did re check our  res in the areas pointed out by Jim.. Happy there isn't any  Non Refundable language or codes.  We book only non- ref and would be upset if we didn't receive what we requested. Costs more but we prefer the flexibility.

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With a NRD after final payment the full deposit has been applied to the payment so it's the same as a refundable deposit and you are penalized according to the schedule you listed.

 

Prior to final payment you forfeit $100 pp and receive the rest in the form of a FCC.

 

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UPDATE - my soon-to-be former travel agent has released the two bookings.  Celebrity is in the process of moving them back to Celebrity.  I was advised to give it a week or so and call back.

Edited by MikeandBobNC
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