grapau27 Posted May 30, 2020 #3026 Share Posted May 30, 2020 21 minutes ago, kalos said: Who said you have to reply straight away Bob , leave them guessing for a week or two? Then eventually just give them " Sorry but due to my backlog of people wanting payments ,I will sort yours out soon as I reasonably can .Please be assured you will be paid back ." 😈 Tell them to contact your TA. 1 1 Link to comment Share on other sites More sharing options...
grapau27 Posted May 30, 2020 #3027 Share Posted May 30, 2020 9 minutes ago, mercury7289 said: Have today received deposit refund via Bacs Cancelled 14th March so 77 days. Have a Med cruise booked for October, which was booked on board, balance due in July. That's good news you now have your deposit back. Link to comment Share on other sites More sharing options...
bobstheboy Posted May 30, 2020 #3028 Share Posted May 30, 2020 I have no intention repaying them for a long time. It will be interesting how long it takes for their polite requests become more threatening. 2 Link to comment Share on other sites More sharing options...
jeanlyon Posted May 30, 2020 #3029 Share Posted May 30, 2020 47 minutes ago, bobstheboy said: For those that have followed my posts I have had a very nice email from PO telling me that they had inadvertently repaid my refund twice. They have given me the option to repay by cheque or bank transfer. I think I'll email them back and say I am out of the office for few days and this email address is unattended. If they sent you a cheque, then surely they can just stop the cheque? Link to comment Share on other sites More sharing options...
kalos Posted May 30, 2020 #3030 Share Posted May 30, 2020 13 minutes ago, bobstheboy said: I have no intention repaying them for a long time. It will be interesting how long it takes for their polite requests become more threatening. 1 1 Link to comment Share on other sites More sharing options...
zap99 Posted May 30, 2020 #3031 Share Posted May 30, 2020 21 minutes ago, bobstheboy said: I have no intention repaying them for a long time. It will be interesting how long it takes for their polite requests become more threatening. You could offer them a voucher.🤔 2 1 Link to comment Share on other sites More sharing options...
bee-ess Posted May 30, 2020 #3032 Share Posted May 30, 2020 1 hour ago, bobstheboy said: For those that have followed my posts I have had a very nice email from PO telling me that they had inadvertently repaid my refund twice. They have given me the option to repay by cheque or bank transfer. I think I'll email them back and say I am out of the office for few days and this email address is unattended. I think I would tell them your refund terms are 60 days. 2 Link to comment Share on other sites More sharing options...
staygulf Posted May 30, 2020 #3033 Share Posted May 30, 2020 1 hour ago, bobstheboy said: For those that have followed my posts I have had a very nice email from PO telling me that they had inadvertently repaid my refund twice. They have given me the option to repay by cheque or bank transfer. I think I'll email them back and say I am out of the office for few days and this email address is unattended. Oh how I wish that had happened to me! So basically you have received an unsolicited payment which, of course, you have assumed to be compensation for the delay and suffering caused by the delay. If I were you I’d ignore it and when it comes to the crunch ask them to prove it was not meant for you. I hope you keep us posted of the unfolding drama. 2 Link to comment Share on other sites More sharing options...
grapau27 Posted May 30, 2020 #3034 Share Posted May 30, 2020 25 minutes ago, bee-ess said: I think I would tell them your refund terms are 60 days. 60 working days and you only work 2 days a week. 1 Link to comment Share on other sites More sharing options...
Adawn47 Posted May 30, 2020 #3035 Share Posted May 30, 2020 12 minutes ago, staygulf said: Oh how I wish that had happened to me! So basically you have received an unsolicited payment which, of course, you have assumed to be compensation for the delay and suffering caused by the delay. If I were you I’d ignore it and when it comes to the crunch ask them to prove it was not meant for you. I hope you keep us posted of the unfolding drama. I sincerely hope that was said with tongue-in-cheek 😯 Link to comment Share on other sites More sharing options...
staygulf Posted May 30, 2020 #3036 Share Posted May 30, 2020 2 minutes ago, Adawn47 said: I sincerely hope that was said with tongue-in-cheek 😯 Certainly not. I’d take it as far as I could. I would let them threaten legal action and then offer to pay it back over a period. Link to comment Share on other sites More sharing options...
kalos Posted May 30, 2020 #3037 Share Posted May 30, 2020 2 minutes ago, staygulf said: Certainly not. I’d take it as far as I could. I would let them threaten legal action and then offer to pay it back over a period. A pound a week seems reasonable to me 1 Link to comment Share on other sites More sharing options...
bobstheboy Posted May 30, 2020 #3038 Share Posted May 30, 2020 They will get it back, it's just how long it takes. I bet they won't want to wait 74 days. I'll keep you all posted. 1 Link to comment Share on other sites More sharing options...
bobstheboy Posted May 30, 2020 #3039 Share Posted May 30, 2020 1 hour ago, jeanlyon said: If they sent you a cheque, then surely they can just stop the cheque? Cash, straight into my bank, £3243 x2 !! 2 Link to comment Share on other sites More sharing options...
jeanlyon Posted May 30, 2020 #3040 Share Posted May 30, 2020 Love it!! Link to comment Share on other sites More sharing options...
funinhounslow Posted May 30, 2020 #3041 Share Posted May 30, 2020 4 minutes ago, staygulf said: Certainly not. I’d take it as far as I could. I would let them threaten legal action and then offer to pay it back over a period. By this do you mean “retaining wrongful credit” (1968 Theft Act)? People have done time for that... http://news.bbc.co.uk/1/hi/england/lancashire/7269507.stm However tempting, not worth playing games imo... 2 1 Link to comment Share on other sites More sharing options...
Adawn47 Posted May 30, 2020 #3042 Share Posted May 30, 2020 (edited) 12 minutes ago, staygulf said: Certainly not. I’d take it as far as I could. I would let them threaten legal action and then offer to pay it back over a period. I'm stunned. I understand all the frustration over refunds and the desire for some payback but what you're suggesting is underhand. Avril Edited May 30, 2020 by Adawn47 3 Link to comment Share on other sites More sharing options...
kalos Posted May 30, 2020 #3043 Share Posted May 30, 2020 (edited) 6 minutes ago, funinhounslow said: By this do you mean “retaining wrongful credit” (1968 Theft Act)? People have done time for that... http://news.bbc.co.uk/1/hi/england/lancashire/7269507.stm However tempting, not worth playing games imo... But Bob will be paying back Sarah-Jane Lee, and Amanda Moorcroft, from Blackburn, both admitted theft after spending the cash . They are getting it back I doubt you can be sued for giving money back . Edited May 30, 2020 by kalos Link to comment Share on other sites More sharing options...
staygulf Posted May 30, 2020 #3044 Share Posted May 30, 2020 2 minutes ago, funinhounslow said: By this do you mean “retaining wrongful credit” (1968 Theft Act)? People have done time for that... http://news.bbc.co.uk/1/hi/england/lancashire/7269507.stm However tempting, not worth playing games imo... Not the same at all. That case was a bank error. This is a payment which could have a legitimate explanation as I’ve said. If you receive such a payment there is no obligation to repay unless the payer proves it was a mistake. Rhind v Commercial Bank of Scotland Link to comment Share on other sites More sharing options...
funinhounslow Posted May 30, 2020 #3045 Share Posted May 30, 2020 4 minutes ago, staygulf said: Not the same at all. That case was a bank error. This is a payment which could have a legitimate explanation as I’ve said. If you receive such a payment there is no obligation to repay unless the payer proves it was a mistake. Rhind v Commercial Bank of Scotland But we know it’s a mistake... 2 hours ago, bobstheboy said: For those that have followed my posts I have had a very nice email from PO telling me that they had inadvertently repaid my refund twice. Is it really worth playing games? 2 Link to comment Share on other sites More sharing options...
cruisenewbie1976 Posted May 30, 2020 #3046 Share Posted May 30, 2020 12 minutes ago, staygulf said: Not the same at all. That case was a bank error. This is a payment which could have a legitimate explanation as I’ve said. If you receive such a payment there is no obligation to repay unless the payer proves it was a mistake. Rhind v Commercial Bank of Scotland P&O have already sent an email to say that they've made an error, so pleading ignorance certainly wouldn't wash. Agree that there should certainly be no rush to repay them though. Would be interesting to see what they'd do. Also makes you wonder how many others they've refunded twice. Link to comment Share on other sites More sharing options...
Adawn47 Posted May 30, 2020 #3047 Share Posted May 30, 2020 1 minute ago, cruisenewbie1976 said: P&O have already sent an email to say that they've made an error, so pleading ignorance certainly wouldn't wash. Agree that there should certainly be no rush to repay them though. Would be interesting to see what they'd do. Also makes you wonder how many others they've refunded twice. Not everything is a court case, but it just depends on what you're reputation is worth to you. Mine's priceless. Avril 1 Link to comment Share on other sites More sharing options...
bobstheboy Posted May 30, 2020 #3048 Share Posted May 30, 2020 19 minutes ago, funinhounslow said: But we know it’s a mistake... Is it really worth playing games? Is that comment for me ? Link to comment Share on other sites More sharing options...
funinhounslow Posted May 30, 2020 #3049 Share Posted May 30, 2020 1 minute ago, bobstheboy said: Is that comment for me ? No it’s for the poster giving you dodgy legal advice... Link to comment Share on other sites More sharing options...
Adawn47 Posted May 30, 2020 #3050 Share Posted May 30, 2020 Just now, funinhounslow said: No it’s for the poster giving you dodgy legal advice... Which I know you've no intention of taking. You were just going to make them wait a while😈😆 Avril Link to comment Share on other sites More sharing options...
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