jeanlyon Posted November 23, 2020 #4426 Share Posted November 23, 2020 I can't believe a TA doesn't accept a credit card? I always pay with a cc. Link to comment Share on other sites More sharing options...
majortom10 Posted November 23, 2020 #4427 Share Posted November 23, 2020 Dont know how the person has paid but not all TAs pay cruise company directly when you pay balance. I always pay my balance by credit card and it is paid directly to cruise company and shows up on my credit card statement as paid to cruise company. Unfortunately not all TAs use that system and take the money whether in cash, cheque or credit card and put it into their own bank and then forward it onto cruise companies at a later stage. Think it would be very difficult for a TA to show their own bank statements to prove that they have paid the money to P&O unless legal action is taken. I booked 2 cruises last week and both deposits were paid by credit card to TA but they dont hold money it was paid straight to Cunard on the phone and within 2 days was showing on my credit card as payments to Cunard. Unfortunately not all TAs do it that way and keep it in their own bank accounts for a period of time. Link to comment Share on other sites More sharing options...
Roger88 Posted November 23, 2020 #4428 Share Posted November 23, 2020 4 hours ago, jeanlyon said: I can't believe a TA doesn't accept a credit card? I always pay with a cc. Me too. I always use cc when paying for stuff. I think its some kind of misunderstanding here. I doubt they dont take credit cards intentionally. There must be something to it. Maybe they experience some technical problems Link to comment Share on other sites More sharing options...
Harry Peterson Posted November 23, 2020 #4429 Share Posted November 23, 2020 Personally, there's no way on this earth that I'd book with an agent not accepting credit cards. Much less consumer protection in the event of problems, but apart from that there's often a very good reason (actually a bad reason) why cards aren't being taken. The card companies may not be prepared to allow the use of the facility because they're aware of potential problems. Or it could be that the company simply wants to avoid S75 and chargeback claims. Either way, bad signals. 3 Link to comment Share on other sites More sharing options...
Snow Hill Posted November 23, 2020 #4430 Share Posted November 23, 2020 4 hours ago, Windsurfboy said: Eskimo house travel agent do not take credit card. Their Website says they do, see under FAQS Link to comment Share on other sites More sharing options...
besberry Posted November 26, 2020 #4431 Share Posted November 26, 2020 Cruise cancelled a couple of months ago. Cheque received today, followed by email saying it had been sent but may be delayed due to Royal Mail's volume of business! Now, what do I do with a cheque, again? 1 Link to comment Share on other sites More sharing options...
majortom10 Posted November 26, 2020 #4432 Share Posted November 26, 2020 On 11/23/2020 at 10:05 PM, Snow Hill said: Their Website says they do, see under FAQS Apparently its a recent change where they have not allowed people to pay balances by credit card. Link to comment Share on other sites More sharing options...
Rare Windsurfboy Posted November 26, 2020 #4433 Share Posted November 26, 2020 On 11/23/2020 at 10:05 PM, Snow Hill said: Their Website says they do, see under FAQS I thought they'd stopped when they couldn't charge for credit cards. Haven't used them since then, must have changed. Just had a look , they let you pay deposit by credit card but not full balance. Quite clever customer gets section 75, they don't pay credit card charges on majority of payment. Link to comment Share on other sites More sharing options...
Twogreynomads Posted December 18, 2020 Author #4434 Share Posted December 18, 2020 Nice surprise today, postman brought us a cheque from Carnival for a full refund for our March 21 cruise on Ventura. As the claim was only made on nov 24 I do not think that is bad at all. We are now fully reimbursed for all five cancelled cruises and are hopeful that our summer cruise to Norway will take place without too much change. 5 Link to comment Share on other sites More sharing options...
grapau27 Posted December 18, 2020 #4435 Share Posted December 18, 2020 56 minutes ago, Twogreynomads said: Nice surprise today, postman brought us a cheque from Carnival for a full refund for our March 21 cruise on Ventura. As the claim was only made on nov 24 I do not think that is bad at all. We are now fully reimbursed for all five cancelled cruises and are hopeful that our summer cruise to Norway will take place without too much change. Nice to hear a happy ending. Graham👍 Link to comment Share on other sites More sharing options...
Twogreynomads Posted December 18, 2020 Author #4436 Share Posted December 18, 2020 Thanks Graham, glad you are feeling better now. Viv 1 Link to comment Share on other sites More sharing options...
grapau27 Posted December 18, 2020 #4437 Share Posted December 18, 2020 2 hours ago, Twogreynomads said: Thanks Graham, glad you are feeling better now. Viv Thanks Viv. I wish you and your family a wonderful Christmas. Graham. Link to comment Share on other sites More sharing options...
Dermotsgirl Posted December 19, 2020 #4438 Share Posted December 19, 2020 I was surprised to receive my refund cheque today for my March Iona cruise. It took about 3 and a half weeks, so much less time than I was expecting. The only problem is, I will now have to venture out to pay the cheque into my bank! 1 Link to comment Share on other sites More sharing options...
grapau27 Posted December 19, 2020 #4439 Share Posted December 19, 2020 5 hours ago, Dermotsgirl said: I was surprised to receive my refund cheque today for my March Iona cruise. It took about 3 and a half weeks, so much less time than I was expecting. The only problem is, I will now have to venture out to pay the cheque into my bank! Good news about your refund in quick time. Stay safe. 1 Link to comment Share on other sites More sharing options...
funinhounslow Posted December 20, 2020 #4440 Share Posted December 20, 2020 Applied for refund in Sep for cancelled Dec cruise and credit card was refunded on Friday so just within the three months timescale suggested by the TA. Just a shame all the shops are shut... 🤣 1 Link to comment Share on other sites More sharing options...
grapau27 Posted December 20, 2020 #4441 Share Posted December 20, 2020 21 minutes ago, funinhounslow said: Applied for refund in Sep for cancelled Dec cruise and credit card was refunded on Friday so just within the three months timescale suggested by the TA. Just a shame all the shops are shut... 🤣 Good news the money is back into your account. Link to comment Share on other sites More sharing options...
funinhounslow Posted December 20, 2020 #4442 Share Posted December 20, 2020 3 minutes ago, grapau27 said: Good news the money is back into your account. Indeed, thank you The cruise was booked using FCC from a cancelled April cruise. I remember when rebooking thinking that of course this mess would be over by December. Little did I know...! 3 Link to comment Share on other sites More sharing options...
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