Rare Oceansaway17 Posted May 6, 2020 #26 Share Posted May 6, 2020 40 minutes ago, Oak Hill Cruisers said: It's time to see the USA in our Chevrolet! Or my Toyota. But the national parks are beautiful if allowed to be open. Meanwhile keep working on the lawn and garden. Link to comment Share on other sites More sharing options...
Primus Posted May 6, 2020 #27 Share Posted May 6, 2020 This is now my fourth cruise canceled. Does anyone know if the FCC can be applied to a 2021 cruise currently booked or does it only apply to new bookings made after today? Link to comment Share on other sites More sharing options...
Oak Hill Cruisers Posted May 6, 2020 #28 Share Posted May 6, 2020 Well, in our Chevrolet (actually a Lexus ES 350 F-Sport), we'll continue driving/hiking to the 36 or so land-based points where at least three states meet. We've done the Four Corners , Texas/Arkansas/Louisiana, Alabama/Georgia/Tennessee & Kentucky/Virginia/Tennessee. 2 Link to comment Share on other sites More sharing options...
janmcn Posted May 6, 2020 #29 Share Posted May 6, 2020 Most questions can be answered by CAREFULLY reading HAL's statement. (and also going to the cancellation form here https://book2.hollandamerica.com/cp/ which, if you print it out to carefully look at, will show you how to get your money returned, etc. Only NEW bookings are able to have FCC applied to them, but probably some Travel Agents can cancel 2021 trips and try to find similar cabins (and prices) as a new one. From what I've heard, though, some of those 2021 cruises have gone up in price since we booked them. Link to comment Share on other sites More sharing options...
AlanF65 Posted May 6, 2020 #30 Share Posted May 6, 2020 13 minutes ago, Oak Hill Cruisers said: Well, in our Chevrolet (actually a Lexus ES 350 F-Sport), we'll continue driving/hiking to the 36 or so land-based points where at least three states meet. We've done the Four Corners , Texas/Arkansas/Louisiana, Alabama/Georgia/Tennessee & Kentucky/Virginia/Tennessee. You still need to see the four corners at Colorado, New Mexico, Utah and Arizona, finish up by heading west to Nevada and go up the Extraterrestrial highway for some real fun https://www.google.com/maps/place/Extraterrestrial+Hwy,+Nevada/@37.6484193,-115.759339,14.54z/data=!4m5!3m4!1s0x80b788740d0d760d:0x8e1e209b7fbbb161!8m2!3d37.7116187!4d-115.8734337 Link to comment Share on other sites More sharing options...
Sir PMP Posted May 6, 2020 #31 Share Posted May 6, 2020 We knew that this was coming, might as well start January 1st, 2021, at least we'll know a lot more by then. Link to comment Share on other sites More sharing options...
Cruising-along Posted May 6, 2020 #32 Share Posted May 6, 2020 1 hour ago, Seasick Sailor said: We sent in a change request from 125% FCC to cash refund for balance of our 5 week cruise. Just too much money tied up for too long. I read that we won't have that option until June (?) You were able to do it now? Link to comment Share on other sites More sharing options...
Seasick Sailor Posted May 6, 2020 #33 Share Posted May 6, 2020 5 minutes ago, Cruising-along said: I read that we won't have that option until June (?) You were able to do it now? Yes. So we were already into our 1st week of 6 on Oosterdam when we were kicked off on March 14th. We were given some (about $2200) money back within a few days of disembarking. We were on B2B2B cruises. Our 4 week Hawaii-French Polynesia was not refunded at all. We were given the original 2 options, then emailed a 3rd option of changing from FCC to refund on March 30th. 1 Link to comment Share on other sites More sharing options...
Rare Btimmer Posted May 6, 2020 #34 Share Posted May 6, 2020 (edited) 17 minutes ago, Cruising-along said: I read that we won't have that option until June (?) You were able to do it now? Today's announcement indicated that cash refund requests need to be made by June 1, 2020. Edited May 6, 2020 by Btimmer 1 Link to comment Share on other sites More sharing options...
Cruising-along Posted May 6, 2020 #35 Share Posted May 6, 2020 11 minutes ago, Btimmer said: Today's announcement indicated that cash refund requests need to be made by June 1, 2020. Thanks, I actually was thinking about cruises that were canceled in March. I had heard that if you initially requested FCC, you have the option to change that to cash refund but not until June... Link to comment Share on other sites More sharing options...
1ANGELCAT Posted May 6, 2020 #36 Share Posted May 6, 2020 13 minutes ago, Btimmer said: Today's announcement indicated that cash refund requests need to be made by June 1, 2020. See post #15. It actually says by June 15,2020. 1 Link to comment Share on other sites More sharing options...
Rare Btimmer Posted May 6, 2020 #37 Share Posted May 6, 2020 (edited) 4 minutes ago, 1ANGELCAT said: See post #15. It actually says by June 15,2020. I saw that, but on HAL's site, it says: https://www.hollandamerica.com/en_US/news/coronavirus-travel-advisory.html For those guests who require a refund in lieu of the FCC offer, please visit the Cancellation Preferences form to make your selection by June 1, 2020. Submit one request, and include one guest name, per booking. To the extent a guest does not elect either Option 1 or Option 2 by June 1, 2020, guest will be deemed to have accepted Option 1 (which is a higher value than Option 2). The deadline for making your cancellation preference selection is June 1, 2020. Edited May 6, 2020 by Btimmer Link to comment Share on other sites More sharing options...
kangforpres Posted May 6, 2020 #38 Share Posted May 6, 2020 So I guess the first possible sailings would be the Caribbean starting in Nov. 2020? Plus Mexico Riviera and Hawaii also starting around that time? Well there is all this talk about a vaccine as early as this Fall, I think that's the only thing that will save cruising at this point. Link to comment Share on other sites More sharing options...
ger_77 Posted May 6, 2020 #39 Share Posted May 6, 2020 I felt this was coming, just wasn't sure when. I'm not surprised, and am glad we were able to get in 1 cruise this year in early January before everything went to hell in a handbasket. It's time to look forward to what we can do with the time (and money) we would have spent on the cruise, and enjoy each day. Stay well, everyone! Smooth Sailing! 🙂🙂🙂 4 Link to comment Share on other sites More sharing options...
Sue from Canada Posted May 7, 2020 #40 Share Posted May 7, 2020 3 hours ago, wesport said: Why do they keep offering cash refunds when you don’t get them . At this stage only fcc should be offered unless they are actually going to give the refund. I was on the RCI forum yesterday and noticed that quite a few have rec'd refunds. Hope mine comes soon. 1 Link to comment Share on other sites More sharing options...
iancal Posted May 7, 2020 #41 Share Posted May 7, 2020 (edited) My understanding is that HAL must offer cash refunds. They broke their contract with the customer. Payment rec'd for a cruise. Cruise cancelled. Seems quite straightforward. I imagine that this is exactly how the credit card issuers are viewing this when they review charge dispute claims. Edited May 7, 2020 by iancal Link to comment Share on other sites More sharing options...
Boatdrill Posted May 7, 2020 #42 Share Posted May 7, 2020 3 hours ago, wesport said: Why do they keep offering cash refunds when you don’t get them . At this stage only fcc should be offered unless they are actually going to give the refund. If they only offered FCCs, people would be upset. HAL is offering a refund, yet people say they should only offer a FCC. 🙂 Link to comment Share on other sites More sharing options...
Walfam Posted May 7, 2020 #43 Share Posted May 7, 2020 We just now received an email from HAL about this. Now to get a refund on our deposit and shore excursions. Link to comment Share on other sites More sharing options...
Sue from Canada Posted May 7, 2020 #44 Share Posted May 7, 2020 2 hours ago, Primus said: This is now my fourth cruise canceled. Does anyone know if the FCC can be applied to a 2021 cruise currently booked or does it only apply to new bookings made after today? Fourth cancellation!!! I only have one and the total refund to me is under 3K (solo). I feel sorry for those who booked loooooong cruises as you can image how much a couple would have paid.... Link to comment Share on other sites More sharing options...
Reagan0712 Posted May 7, 2020 #45 Share Posted May 7, 2020 4 hours ago, cruisemom42 said: Interestingly, they do not mention the option of a cash refund... The email I got cancelling my transatlantic did offer a cash refund eventually. Link to comment Share on other sites More sharing options...
ABoatNerd Posted May 7, 2020 #46 Share Posted May 7, 2020 4 hours ago, Oak Hill Cruisers said: It's time to see the USA in our Chevrolet! Well precisely. Everyone, get to your credit card company and initiate a "third party dispute". I did and got my deposit back in 2 days on my card account. The credit card said that the cruise line (Paul Gauguin) has 45 days to dispute. I cancelled over 1 year in advance of a deposited cruise. Stop being a banker to the cruise lines who obviously had no cash in reserve for troubles. No contingency, no risk management scenarios. Incompetence. Not on my dime. Link to comment Share on other sites More sharing options...
ABoatNerd Posted May 7, 2020 #47 Share Posted May 7, 2020 1 hour ago, iancal said: My understanding is that HAL must offer cash refunds. They broke their contract with the customer. Payment rec'd for a cruise. Cruise cancelled. Seems quite straightforward. I imagine that this is exactly how the credit card issuers are viewing this when they review charge dispute claims. iancal - that is exactly how the credit card companies are viewing it. See my just now earlier post. Consumers - stand up for yourself. Get the cash and move on. There are other travel options out there - cruise lines have been taking you for granted for a long time. Link to comment Share on other sites More sharing options...
Himself Posted May 7, 2020 #48 Share Posted May 7, 2020 (edited) Sad to here HAL is cancelling ALASKA even for Koningsdam and Eurodam. I am saddened for those whose livelihood on land depend on the cruise business. Edited May 7, 2020 by Himself 3 Link to comment Share on other sites More sharing options...
Rare cruisemom42 Posted May 7, 2020 #49 Share Posted May 7, 2020 2 hours ago, Reagan0712 said: The email I got cancelling my transatlantic did offer a cash refund eventually. Thanks -- yes, I did get the email a few hours after the announcement. 1 Link to comment Share on other sites More sharing options...
Rare HappyInVan Posted May 7, 2020 #50 Share Posted May 7, 2020 Sorry Guys, British Columbia reopening. I get a haircut next week, But casinos and pubs closed indefinitely. Still ban on gatherings of more than 50 people. International tourism is out till a vaccine. Stay safe. Link to comment Share on other sites More sharing options...
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