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Oceansaway17

Tired of email from CCL saying reservation needs attention

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I have gotten over the last month at least 3 emails saying my booking needs attention.

And they have a RED box to select to make a payment now.

So I checked my reservation  and final payment not due until August.

 

Really hate this begging and urgency coming in emails. They are really desperate now.

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Then just unsubscribe from their marketing emails. Scroll down to the very bottom of the email, and you’ll see the “unsubscribe” link. Problem solved. 

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9 minutes ago, Cruising_Addict said:

Then just unsubscribe from their marketing emails. Scroll down to the very bottom of the email, and you’ll see the “unsubscribe” link. Problem solved. 

That doesn’t sound like a marketing email to me.

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Posted (edited)

Just delete them. They don’t mean anything. It’s nothing new.

 

 

Edited by Saint Greg

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2 minutes ago, Purvis1231 said:

It make me feel that Carnival has not forgotten me. 


change me to my money.

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1 hour ago, 4hunters said:

That doesn’t sound like a marketing email to me.


It is. I get them all the time, too. The subject is actually “Your Cruise Needs Your Attention.” They are trying to get you to purchase excursions and other pre-cruise items. That’s all. 

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What concerns me is that I continue to receive that Email after the we are so sorry your cruise has been cancelled. Makes me think the marketing has no linkage with reservations.  

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18 hours ago, Saint Greg said:


change me to my money.

Right- they want our money.

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19 hours ago, Cruising_Addict said:


It is. I get them all the time, too. The subject is actually “Your Cruise Needs Your Attention.” They are trying to get you to purchase excursions and other pre-cruise items. That’s all. 

 

They look to me like they are trying to get you to make an Easy Pay payment, even though we never signed up for Easy Pay.

 

Mildly annoying, but not a big deal.

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13 hours ago, Moviela said:

What concerns me is that I continue to receive that Email after the we are so sorry your cruise has been cancelled. Makes me think the marketing has no linkage with reservations.  

Yep - I had a text message last week reminding about final payment for our August 2020 cruise on Carnival Radiance out of NYC. Uh ... no. I figure it's an automated message that just didn't get taken out of the system. No real harm - just a sad reminder that vacation isn't happening this year.😥

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Same. I got the cancellation e-mail and an hour later I got the final payment e-mail.

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