Rare island lady Posted June 19, 2020 #101 Share Posted June 19, 2020 (edited) This morning I finally got refund taxes/fees plus prepaid grats for two on a booking for one of my August Alaska cruises...AND fare refund for just ONE person, not the second. Anyone else get refund of just one person on a two person booking? Edited June 19, 2020 by island lady Link to comment Share on other sites More sharing options...
Kbonner Posted June 20, 2020 #102 Share Posted June 20, 2020 I received the zillionth partial refund for one of 3 cruises yesterday. At day 86 still missing final refunds Link to comment Share on other sites More sharing options...
zebra36 Posted June 20, 2020 #103 Share Posted June 20, 2020 Got taxes and fees refunded on the 80th day still waiting for cruise fare refund. Link to comment Share on other sites More sharing options...
Joewdial Posted June 20, 2020 #104 Share Posted June 20, 2020 I’m 82 days in since we cancelled for full refund. I had booked and paid for 4 rooms for a family trip 2 years ago, with final payments in March. I requested a full refund when the trip was announced as cancelled. I have not received a penny back yet, and the 2 times I have asked, I have been told that it should happen in the next 2 weeks. Our cruise was scheduled to leave tomorrow, and I am still short $11,500. I don’t understand how they are refunding later cruises before ours, nor can I understand how 82 days is acceptable. I have been understanding and have not complained as I know their customer service team isn’t responsible for the lack of refunds, and I know there is a lot of refunds. But this effort of refunds do not appear to be organized, and hearing so many people with so many little refunds in small dollar amounts makes me believe they just don’t have the money... not that they don’t have the people to do the refunds. Link to comment Share on other sites More sharing options...
thezode Posted June 21, 2020 #105 Share Posted June 21, 2020 Our June 13th Cruise was canceled three weeks before and we opted for the full refund. All funds were credited to our credit card 6 days later. Same with my brother in law.Sent from my iPad using Forums 1 Link to comment Share on other sites More sharing options...
baldilocks Posted June 21, 2020 #106 Share Posted June 21, 2020 We finally got the last refund from a March cancellation for a shore excursion. Now...if we can only cruise in November on the Harmony. Link to comment Share on other sites More sharing options...
Kbonner Posted June 22, 2020 #107 Share Posted June 22, 2020 Yeaaaaa- please celebrate with me. Today is day 90 and I still did not get my full refund from Royal Denial Cruise Lines Link to comment Share on other sites More sharing options...
Computer Nerd Posted June 22, 2020 #108 Share Posted June 22, 2020 Why is Royal issuing refunds that aren't expected? LOL Did a Lift & Shift about a month ago for our July cruise when it was cancelled. A week ago received a $221 refund (new cruise was $88 cheaper than old cruise). Got ahold of TA, he got ahold of Royal, their mistake, so I paid the difference back. WHile on the phone with my TA I noticed a brand new refund of $47. WTH??? No excursions or anything was involved with the L&S cruise. TA checking on that now too. Royal just seems to want to throw money at me for some reason. Link to comment Share on other sites More sharing options...
ptf2009 Posted June 22, 2020 #109 Share Posted June 22, 2020 8 hours ago, Kbonner said: Yeaaaaa- please celebrate with me. Today is day 90 and I still did not get my full refund from Royal Denial Cruise Lines Totally feel for you!!! I'm on day 87 and I haven't received a penny! I plan to call on Thurs. when it will be day 90! This really is ridiculous considering so many people have not had to wait this long! Link to comment Share on other sites More sharing options...
gadaboutgal Posted June 22, 2020 #110 Share Posted June 22, 2020 There is still hope for refunds in the future. We were booked on 6 cruises from April 25 onward. We received most of our refund in dribbles and drabs about a month ago but short about $350 total. Today we received another $42.88. Yeh. Thing is" none of the refund amounts related to any specific cruise so we still do not know which were refunded in total. I guess we keep waiting..... Link to comment Share on other sites More sharing options...
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