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teacherman

Praise for Our Insurance Company

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We had a family cruise scheduled for April 5 which was canceled by RCCL. We requested a refund of our payments to RCCL, rather than take the FCC that was offered.  We had also purchased 3 insurance policies through TravelSafe (Trip Insurance Store).  When the cruise was canceled, we immediately contacted TravelSafe and asked for refunds of our policies.  We received a request for confirmation of receiving the refund from RCCL.  It took almost 4 weeks to receive the monies credited back to our credit cards, but when we received the refund, we forwarded the proof to the insurance company.  We have now all received the refunds for our policies from TravelSafe..   

 

Many times we criticize insurance companies, so I wanted to publicly say that we received great service and very prompt communications throughout the entire process.  We will definitely use this insurance company in the future.

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