walinton85 Posted June 17, 2020 #176 Share Posted June 17, 2020 8 minutes ago, kkoenig89 said: For those of you who have received your refunds already, did you get the email from Norwegian saying that it was being processed (as some have said they did), or did it just show up to your payment method? I noticed that my FCC disappeared over the weekend but I have yet to receive that email or my refund...hopefully soon! I didn’t get an email, the refund just showed up on my account. Fingers crossed for you. Link to comment Share on other sites More sharing options...
Cruising Lynne Posted June 17, 2020 #177 Share Posted June 17, 2020 I just received my refund for the March 22 Star cruise that was cancelled by NCL. I got the email Monday and my credit cards show the refunds today. Very happy and a little surprised to get the money just before the 90 days. I had filled out the refund form on March 23. I hope this info give people faith that they will get their refunds eventually. 1 Link to comment Share on other sites More sharing options...
z4oslo Posted June 17, 2020 #178 Share Posted June 17, 2020 1 hour ago, kkoenig89 said: For those of you who have received your refunds already, did you get the email from Norwegian saying that it was being processed (as some have said they did), or did it just show up to your payment method? I noticed that my FCC disappeared over the weekend but I have yet to receive that email or my refund...hopefully soon! Same for me. My cruise was for April 17 Never got an email, and my FCC disappeared over the weekend. Assuming I will see it back on my credit card in the next few days. Link to comment Share on other sites More sharing options...
vinotinto Posted June 17, 2020 #179 Share Posted June 17, 2020 Requested refund on March 23 for an April 5th sailing that NCL cancelled. I *just* received an email that they have processed my refund and it should post to my cc in 7-10 business days. Yes, my faith in NCL is getting restored. I will post again once it's refunded in my credit card. 1 Link to comment Share on other sites More sharing options...
kkoenig89 Posted June 17, 2020 #180 Share Posted June 17, 2020 (edited) I just got my email tonight too! Within the 90 days from March 23rd so I wasn't panicking or frustrated yet, but glad to see progress is being made! Edited June 17, 2020 by kkoenig89 Link to comment Share on other sites More sharing options...
Eileen2 Posted June 18, 2020 #181 Share Posted June 18, 2020 Also recieved the e mail that our refund will show on our credit card in 1 to 7 days. Our sailing would have been April 9th out of New York to South hampton. We applied for refund March 23rd. Hope to do the cruise next year if it is going. Link to comment Share on other sites More sharing options...
callmebetty Posted June 18, 2020 #182 Share Posted June 18, 2020 Got email yesterday, refund today for 4/9 cruise our of NYC Link to comment Share on other sites More sharing options...
cruisernh Posted June 18, 2020 #183 Share Posted June 18, 2020 I also received the email last night. No refund posted yet. Was supposed to sail 4/11 submitted the request March 23 on first day refund form was available. Link to comment Share on other sites More sharing options...
EBRB Posted June 18, 2020 #184 Share Posted June 18, 2020 All refunds posted to my account as of yesterday's date (didn't show up until today though). Basically a one week process from the time the FCC's disappeared. It been 60 days since I requested the cruise credit but spa passes and gratuities refunds took over 100 days. Happy it didn't take the 90 days! Link to comment Share on other sites More sharing options...
*Luv2Cruz* Posted June 18, 2020 #185 Share Posted June 18, 2020 All refunds posted to my account as of yesterday's date (didn't show up until today though). Basically a one week process from the time the FCC's disappeared. It been 60 days since I requested the cruise credit but spa passes and gratuities refunds took over 100 days. Happy it didn't take the 90 days!Did you receive an email prior to your refund or just the fcc's disapearing? Thanks!Sent from my SM-T350 using Tapatalk Link to comment Share on other sites More sharing options...
swegert Posted June 18, 2020 #186 Share Posted June 18, 2020 I received the refund in my Amex account today. NCL sent me an email last night notifying that the refund had been processed. This was a 4/9/20 cruise cancelled by NCL. I applied for refund on 3/23/20, so this was within the promised 90 days. 4 Link to comment Share on other sites More sharing options...
vinotinto Posted June 18, 2020 #187 Share Posted June 18, 2020 Email yesterday, refund posted to my cc today for April 5th Cruise. I submitted the request for refund on March 23rd. 2 Link to comment Share on other sites More sharing options...
kissimmee-cruiser Posted June 19, 2020 #188 Share Posted June 19, 2020 (edited) I got the email yesterday and the refund is pending on my visa account today. On my NCL profile they gave me credit for the 11 days of the canceled cruise! That was a nice surprise! Our cruise would have left on April 8th. Refund was requested on March 23rd. Edited June 19, 2020 by kissimmee-cruiser 2 Link to comment Share on other sites More sharing options...
EBRB Posted June 19, 2020 #189 Share Posted June 19, 2020 2 hours ago, *Luv2Cruz* said: Did you receive an email prior to your refund or just the fcc's disapearing? Thanks! Sent from my SM-T350 using Tapatalk I received the email Monday evening. Link to comment Share on other sites More sharing options...
hatelogginin Posted June 19, 2020 #190 Share Posted June 19, 2020 Requested refund on March 23 for an April 9th sailing that NCL cancelled. No email but full refund received today. FWIW my FCC disappeared from my account on Monday. 2 Link to comment Share on other sites More sharing options...
cruisernh Posted June 19, 2020 #191 Share Posted June 19, 2020 Received full refund yesterday evening. April 11th cruise, filed for the refund March 23. I am very relieved. 1 Link to comment Share on other sites More sharing options...
travelingfarmgirl Posted June 19, 2020 #192 Share Posted June 19, 2020 On 6/17/2020 at 11:37 AM, kkoenig89 said: For those of you who have received your refunds already, did you get the email from Norwegian saying that it was being processed (as some have said they did), or did it just show up to your payment method? I noticed that my FCC disappeared over the weekend but I have yet to receive that email or my refund...hopefully soon! We actually had the refund back to our credit card on 13 June, but didn’t get the refund email until 15 June. I submitted for the refund on 23 March. My cruise was supposed to start on 22 March. Link to comment Share on other sites More sharing options...
goncruzn Posted June 19, 2020 #193 Share Posted June 19, 2020 (edited) I cancelled the June 7th Med sailing on March 4th and now on day 107 I finally have my full refund. I am so glad this wait is now over. Edited June 19, 2020 by goncruzn Link to comment Share on other sites More sharing options...
CruizinKittie40 Posted June 20, 2020 #194 Share Posted June 20, 2020 Just a thought. I think people would be more likely to respond to individual threads about refunds, i.e., March refunds, than a spreadsheet. I cancelled my cruise May 29 and no refund to date Link to comment Share on other sites More sharing options...
tw1nk1es Posted June 20, 2020 #195 Share Posted June 20, 2020 On Monday we received an email stating we would receive a full refund. Yesterday, ALL funds were deposited in our accounts. March request for refund on early April cruise. 1 Link to comment Share on other sites More sharing options...
Murph269 Posted June 20, 2020 #196 Share Posted June 20, 2020 My April 12th cruise was cancelled, applied for refund April 13th. Full refund posted to my card this morning. 1 Link to comment Share on other sites More sharing options...
Strumpetskaya Posted June 20, 2020 #197 Share Posted June 20, 2020 I just got the refund posted to my AMEX card for my April 18 TA cruise. I applied on March 23. Never got any emails to confirm my request or to notify me that the refund was in process. 1 Link to comment Share on other sites More sharing options...
julig22 Posted June 21, 2020 #198 Share Posted June 21, 2020 FCC for May 3 cruise has disappeared but no email yet. Refund request was on April 13 (2nd round of cancellations). So based on other posts, I am assuming my refund is now in process. Still waiting tho for the return of prepaid DSC that was requested long before the cruise was cancelled. 1 Link to comment Share on other sites More sharing options...
susanf31 Posted June 21, 2020 #199 Share Posted June 21, 2020 (edited) We were to sail on March 22nd. I filled out the refund online form on 3/23 and have not received anything. Is there anyone out there who has not even gotten the email yet except for me? We were part of a group booking. When I try to call the group booking number, they aren't even answering the phone anymore - not even able to be put on hold. Edited June 21, 2020 by susanf31 typo 1 Link to comment Share on other sites More sharing options...
podgeandrodge Posted June 21, 2020 #200 Share Posted June 21, 2020 Are any travel agents getting the refunds and then having to refund customers, or is NCL sending refunds direct? (But they would not know the payment details, if TA's were paid?) Link to comment Share on other sites More sharing options...
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